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Sam Boswell Honda
Enterprise, AL
169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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169 Reviews of Sam Boswell Honda
July 29, 2014
Unethical business practices! I traded in a 2011 Tahoe for a 2013 Armada. I live in Fl and did the deal over the phone and had the vehicle delivered to me. Included in the quote ou I traded in a 2011 Tahoe for a 2013 Armada. I live in Fl and did the deal over the phone and had the vehicle delivered to me. Included in the quote out the door price I was told it included title and tag fees. Stewart also said the vehicle would be delivered with a full tank of fuel and two working key fobs. When the vehicle arrived to me the dealership had their delivery driver have the paperwork ready for me to sign and switch cars. The paperwork had the title fee scratched out and nothing about transferring the tag from the Tahoe to the Armada. When I asked that night about how I was suppose to drive the new vehicle around they told me just to drive around without a tag or temporary tag and if I got pulled over just show the paperwork and I'd be fine. I asked them why they didn't do the paperwork for my tag transfer and they said because they haven't got paid by my bank and was holding the title until I they got the funds from the bank. I was stuck without a vehicle from Monday when they delivered the car until Friday when my bank got me a temp tag. My bank also had to do all the tag paperwork which cost me nearly $400 out of pocket that I wasn't expecting to pay and was told was included in the "out the door price" as all dealerships do. The vehicle also came with two key fobs and only one worked. When I told them about the issue they said oh well it's your problem now. I also requested a copy of the carfax and the repair order and Robert said he would send me a copy and has failed to do so! This dealership is awful and has bad business practices. I don't see how they can continue to conduct business unethically!! More
by Ben Schueler
Employees Worked With
Stuart,Robert,Josh,Alen,Jody
July 28, 2014
Dwight Tew Outstanding experience! Everyone from the salesman to finance mgr. Vehicle was well preped. I would definitely recommend this dealer. I am a satisfied Outstanding experience! Everyone from the salesman to finance mgr. Vehicle was well preped. I would definitely recommend this dealer. I am a satisfied repeat Honda customer. More
by dwighttew
Employees Worked With
chris Campbell
April 01, 2014
As a very well versed car buyer, this was my 39th vehicle. Sam Boswell has something most dealers miss the mark on, CUSTOMER SERVICE. I contacted Chris Campbell about buying an Accord or a CRV. I tol vehicle. Sam Boswell has something most dealers miss the mark on, CUSTOMER SERVICE. I contacted Chris Campbell about buying an Accord or a CRV. I told him I do not play games with numbers and will walk away in a second. He was nothing but professional and answered every question with a smile and right away (even 10:30pm from his home). Every conversation was ended with "Thank You for the opportunity" When I decided to drive the 2.5 hrs from home to look at the vehicles, he had them out front waiting and was very helpful. My wife and I drove both and chose the CRV. We were greeted and again, thanked for the opportunity by the sales manger Mike. This was no typical sales team. I needed to make a change to my purchase paperwork that was an error on my part and they sent a driver 2.5hrs from there dealership for me to sign the change. No dealer I have dealt with in over 15 new car purchases has ever impressed me this much. I shopped other dealers for this purchase and Sam Boswell beat all others on price, respect and no sales pressure. Definitely worth the 2.5hr drive. AAA CUSTOMER SERVICE More
by ChrisH1
Employees Worked With
3
March 17, 2014
The absolute best automobile buying experience of our life! No pressure, great demo, knowledgeable, friendly and courteous salesmen! We highly recommend Sam Boswell Honda for your next car or truck pur life! No pressure, great demo, knowledgeable, friendly and courteous salesmen! We highly recommend Sam Boswell Honda for your next car or truck purchase! More
by snyder1965
Employees Worked With
Josh Beene and Josh Byal
February 18, 2014
All so nice and works hard for the customer josh Beene is an exceptional sales person. Josh Bayle and Allan will do everything possible to make it work out AAAA+++ an exceptional sales person. Josh Bayle and Allan will do everything possible to make it work out AAAA+++ More
by Gfields8916
Employees Worked With
JOSH BEENE EXCEPTIONAL HARD WORKER. MY SECOND VEHICLE!!
February 18, 2014
We had a great experience with Sam Boswell! We will definitely do business with them again in the future! Excellent customer service! Have already recommended them to others! definitely do business with them again in the future! Excellent customer service! Have already recommended them to others! More
by Scrawford82
Employees Worked With
Miguel, Kenneth, Brian
February 18, 2014
We came in just to look at a vehicle...we ended up getting an offer we couldn't pass up and I took home a 2010 Volkswagen CC Luxury. I got exactly what I wanted for my trades, and even got an extended getting an offer we couldn't pass up and I took home a 2010 Volkswagen CC Luxury. I got exactly what I wanted for my trades, and even got an extended warranty for a GREAT price. I looked at over 20 dealerships in Alabama and Florida for a car that fit what I needed, for over a year and a half, and I found it in my hometown. More
by ds0928
Employees Worked With
Dominic Overton
February 10, 2014
I was met with a smile and a handshake, asked my interest, shown the vehicle, answered any questions I had then rode in and drove the vehicle. There were certain needs my wife and I had which were interest, shown the vehicle, answered any questions I had then rode in and drove the vehicle. There were certain needs my wife and I had which were the reason for trading for the new Honda CR-V. Those needs were met in the CR-V, we have only been on a 6 mile trip but are happy. This is my fifth Honda, all purchased at Sam Boswell Honda. The employees are friendly, helpful, and want to satisfy every need I (the customer) have. I highly recommend Sam Boswell Honda to anyone and everyone I meet. More
by betwayne1
Employees Worked With
Jody Dorrill, Dwain Tate
February 10, 2014
This is my second time using Chris Campbell at Sam Boswell Honda in a 4 year time frame, He is well versed in the products, honest, and takes the time to ensure your in the make and model you desire. Boswell Honda in a 4 year time frame, He is well versed in the products, honest, and takes the time to ensure your in the make and model you desire. I called him up and told him what vehicle I would be looking at, and he had the new Honda Accord parked right up front, and meet me within a minute to welcome me to the dealership. Chris and everyone at the dealership go out of the way to make the car shopping a true experience. Chris takes the time for follow-ups on my new purchase. I appreciate all he does. It is the little things that brings the customers back. Thanks Kevin More
by mkevin
Employees Worked With
Chris Campbell
February 06, 2014
I could not have asked for friendlier people. Everyone said thanks when we left after buying our Honda. We were able to test drive and loved our Honda said thanks when we left after buying our Honda. We were able to test drive and loved our Honda More
by debrashiver
Employees Worked With
Jodie
