Salt Lake Mitsubishi

They bait-and-switch. I wanted a used car, and had one already lined up to look at. I barely go a chance to look at the car, before I was hounded by a salesman. The sa I wanted a used car, and had one already lined up to look at. I barely go a chance to look at the car, before I was hounded by a salesman. The salesman hardly let me talk, and constantly interrupted me. When I asked about the price of the car, and the price they claim to offer, I was belittled. The used car should go for more then they are asking. And they absolutely cannot lower the price at all. A week later the price dropped below the "unnegotiable" price. Avoid at all costs. More

Amazing costumer service love the crew everyone it’s amazing and friendly love the fact that they greet you with your name like family amazing and friendly love the fact that they greet you with your name like family More

This is a followup review that I posted on Nov16, 2022. Per the dealer owner request by Jerry "Dealer Response: Bret, we regret to hear that you had a negative experience with us, but would appreciate th Per the dealer owner request by Jerry "Dealer Response: Bret, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (385) 474-2429 to discuss this further." Called the dealership to get them to fix this, spoke with Ann (service manager) she called me a lair that were was an issue with the gas tank caused by the install of the stereo/amp system. Nothing "they" can do and then hung up on me. Called back several times and all they would do is pickup the phone and hang up on me. So Jerry or Ann what's your suggestion now on getting this resolved? You have my phone number. More

Greg was a great help, JJ was out sick and Greg fixed all our problems. our problems. More

This dealerhsip`does not care about customers and the service department is pathetic. Appointments are a couple of weeks out and they treat you as though you are the least important person on the planet. service department is pathetic. Appointments are a couple of weeks out and they treat you as though you are the least important person on the planet. I have started taking my outlander to another Mitsubishi dealer and they are way better. Avoid this dealership. More

This was the worst experience I’ve ever had at a car dealership. I went in to ask about a promotional mailer and the salesman I worked with was incredibly rude. I mentioned that I wasn’t fully in the ma dealership. I went in to ask about a promotional mailer and the salesman I worked with was incredibly rude. I mentioned that I wasn’t fully in the market for a new vehicle and he asked if I was poor and homeless. Additionally, he was extremely condescending and aggressive to the point that he said I should’ve brought my dad and stormed off after refusing to answer a question I had. I’ll never return to this dealership and the visit ruined my day. He also lied directly to my face saying he had a car to show me after admitted multiple times earlier that he didn’t know what cars were on the lot. More

Awesome stuff and Luis Cena help alot to buy a car for my wife and me very friendly and positives helps us alot during the process thank you Luis wife and me very friendly and positives helps us alot during the process thank you Luis More

NEVER shop here. We received a promo in the mail and went today to go see what the actual prize was. Strikes: 1) ignoring mask mandate 2) when we asked about the prize we were told that we don’t know how to today to go see what the actual prize was. Strikes: 1) ignoring mask mandate 2) when we asked about the prize we were told that we don’t know how to read 3) Steve (I think this was his name) started raising his voice at us before we even responded telling us that we were ignorant if we thought all 80,000 people that had promos showing winners actually won. I then stood and said we weren’t interested. 4) He followed us out the door yelling at us that we were “typical women” to ignorant to understand how these things work. 5) Continued spewing obscenities until we actually drove away. I cannot believe in today’s world this behavior is still acceptable. He was clearly chauvinistic and homophobic. More

Yet another issue came up with my purchase which involved me getting a letter from the state of Utah concerning my trade in. Issues keep coming up MONTHS after my purchase, and they are making me despise th me getting a letter from the state of Utah concerning my trade in. Issues keep coming up MONTHS after my purchase, and they are making me despise this vehicle every time I have to look at it now. More

Although my overall experience was less than stellar with this purchase, I finally got a chance to talk to a manager concerning my issues I had completing my vehicle purchase. This manager was very courte this purchase, I finally got a chance to talk to a manager concerning my issues I had completing my vehicle purchase. This manager was very courteous on the phone, and made me feel like he would address my concerns after I hung up with him. I will know tomorrow whether or not this will be the case. I have a better feelings about this dealership after talking to him. My mind just went blank, but I think his name was Justin. He was able to shed some light on what had been going on with my purchase, pay off, and other things. I would also like to give a shout out to Ann in the service department. She put me in touch with the peeps I needed to arrange to get a spare wheel and tire for my new vehicle. This is not aimed at the dealership, but to inform you that a LOT of new vehicles don't come with spare tires anymore. It kind of sucks that auto manufacturers would rather give you a bass speaker in the spare tire well rather than an actual spare tire. I guess they figure when you're stranded on the side of the road waiting for assistance, you'll at least have good tunes. More