Salerno Duane Ford

I worked with Brionne Ramsingh and his knowledge and service level was impeccable. He was friendly, knowledgeable, and honest and also provided great service. He is a credit to the organization. Normall service level was impeccable. He was friendly, knowledgeable, and honest and also provided great service. He is a credit to the organization. Normally my interaction with car dealers is tense and guarded; Bryan changed that dynamic with a straight-forwarded genuine approach. I explained to him how critical time was for me – and he made the process quick and painless. Way to go Bryan! More

Just bought our family's 6th car from Bob. Never pushy, but very knowledgeable about the products. I had no intention of buying a Ford product, but Bob showed me a car that was just perfect. but very knowledgeable about the products. I had no intention of buying a Ford product, but Bob showed me a car that was just perfect. More

We purchased a Ford Escape from Lionel James at Salerno Duane. He was friendly and knowledgeable. Salerno Duane gave us a good price on both the car and our trade. The dealer did not have the car on the lo Duane. He was friendly and knowledgeable. Salerno Duane gave us a good price on both the car and our trade. The dealer did not have the car on the lot, but they located if for us quickly and kept us updated during that process. The car was delivered in great shape, and Lionel explained all of its many features to us patiently and thoroughly. We would definitely buy from him again. More

The way we were treated was above and beyond. Should example of a great customer experience. Lionel taught my daughter and I how to leverage the car and going forward service to ensure we would satisfie example of a great customer experience. Lionel taught my daughter and I how to leverage the car and going forward service to ensure we would satisfied. His follow up has been appreciated. More

Bob Cerza of Salerno Duane Ford provided the most professional service to us in the purchase of our 2013 Ford Edge. He was knowledgeable in all aspects of the transaction and made us feel very comfo professional service to us in the purchase of our 2013 Ford Edge. He was knowledgeable in all aspects of the transaction and made us feel very comfortable. Bob took time in explaining the lease agreement and payments after a lengthy discussion on price and terms. He was very familiar with all the workings of the car as many new and, to us, complicated features have been added. We recommend the agency and Bob highly. More

My new car purchase was very easy having Brionne as our sales person and Jeff Newmark as our Finance Mgr. They made the experience move quick and easy for us which is also very important. I had questions sales person and Jeff Newmark as our Finance Mgr. They made the experience move quick and easy for us which is also very important. I had questions about the vehicle after we were home and they both were very pleasant and helpful to deal with. We would definately refer freinds and family to them. More

I visited Salerno Duane looking for a new Escape for my wife. I met Lionel James, and within an hour I had purchased the car we wanted. Lionel is my kind of salesman; laid back, relaxed, helpful but not pu wife. I met Lionel James, and within an hour I had purchased the car we wanted. Lionel is my kind of salesman; laid back, relaxed, helpful but not pushy or aggressive. Everyone knows the cliches about hating to have to visit a dealership...the salesmen attack, they don't give you room to breathe, they're annoying, etc. Lionel is the opposite, which was great. He's a pleasure to work with, and when we need our next car, Lionel will get our business. Jeff Newmark made the "business" portion of the purchase quick and painless. Not only that, but he's honest and a very interesting person, all of which made for an enjoyable experience. More

Another successful Ford experience. Buying a new car was a big deal, and Bob Cerza did a tremendous job in halping me navigate the process. Today while driving, I realized that I love my Escape. What more a big deal, and Bob Cerza did a tremendous job in halping me navigate the process. Today while driving, I realized that I love my Escape. What more can you ask for? Thank you Salerno Duane! More

I always thought that leasing a car would be a stressful experience...but I was extremely wrong! Given that I was looking to lease my very first car, I turned to Salerno Duane, as I had heard great things a experience...but I was extremely wrong! Given that I was looking to lease my very first car, I turned to Salerno Duane, as I had heard great things about the dealership's continued commitment and dedication to customer service. Throughout the process, I had the opportunity and the pleasure of working with Bob Cerza, who provided me with impeccable support. Bob has an extensive depth of knowledge, which is quite impressive and extremely helpful. Bob was very patient in explaining to me what I like to call "car jargon." From the beginning, I respected the fact that he was straightforward and honest. I felt as though I could trust him and I could tell that he was looking out for my best interests. Bob is truly an asset to Salerno Duane and this dealership is a great example of customer service. The process itself was very efficient and smooth. In fact, I walked into the dealership on a Saturday and I picked up my new car three days later. I'd highly recommend visiting Salerno Duane because they are professional experts! I got a great product for a great price from a wonderful salesperson (BOB!). Thank you Salerno Duane! -Padma More

I wanted to lease a new Ford Explorer & had visited a couple of other dealers but wasn't happy at all with the service. I was then referred to Lionel at Salerno & was very happy with the service from th couple of other dealers but wasn't happy at all with the service. I was then referred to Lionel at Salerno & was very happy with the service from the beginning. He was very knowledgable about the vehicle & was not giving me the hard sales pitch. The lease costs he gave me were in line with other quotes i received so they checked out after a little negotiation. I would recommend to vist him if you are looking for a Ford. More