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Salerno Duane Ford

Summit, NJ

4.7
939 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group! As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest! This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients! We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately! From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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245 Broad St

Summit, NJ

07901

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Showing 939 reviews

June 28, 2013

I found the dealership to be freindly, plus being convienient. My salesperson ( Vito) was friendly and understanding of my situation. The whole buying process was very good. More

by demi273
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vito, Vito Monaco
June 25, 2013

We were very, very pleased with the personalized & helpful service we received from Bob Cerza! Bob was very friendly, knowledgable and NOT pushy which we really appreciated. We will gladly return for More

by USBrownee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza
June 24, 2013

Vito was great to work with, he was knowledgable and professional. Very good follow-up after we purchased the car. I would recomend Vito to anyone looking to purchase or lease a Ford. More

by frankalf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Monaco, Vito Monaco
June 20, 2013

This review is offered to show my appreciation to the people at Salerno Duane in Summit, NJ for their professional manner during the process of buying a new car. My experience with Salerno Duane was More

by bjk3839
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza
June 13, 2013

Bob was really great to work with - he answered all of my questions and treated me with respect. I would recommend him to anyone who is looking for a Ford. More

by lizdp1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza
June 10, 2013

This is the third Ford I have leased from Salerno Duane since moving to the NJ. I was always impressed with the no hassle, no pressure approach which speaks to me of good, honest business. Nothing in my ex More

by okokoko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, Steve, Bob Cerza
June 05, 2013

For the second time in the last 6 months I leased a new car from Bob Cerza. Bob is a friendly no BS kind of guy. There are no pressure tactics or gimmicks with his approach or pricing. No bait and switc More

by pjcinnyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza
June 03, 2013

I had previously purchased a car from Salerno Duane in 2011 and went back to the dealer because of an offer to trade my car for a 2013 for the same or similar payments. From the beginning, everyone was g More

by cgbryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza
November 27, 2012

This was probably the best and the easiest experience I had buying a car. You were all so professional and understanding, I could not have found a better place to buy a car from. I really enjoyed working w More

by reef202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza
November 23, 2012

Excellent service, good guy, well done. Would have liked to have the extras done before I picked up the truck, though. Eg. The Berliner, the all-weather mats, the antenna. But overall good job. More

by Jjjjester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel james
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