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Salerno Duane Ford

Summit, NJ

4.7
940 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group! As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest! This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients! We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately! From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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245 Broad St

Summit, NJ

07901

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Showing 940 reviews

October 02, 2013

my salesman called when the truck i wanted was available,he gave me a good price on my trade in and the truck i wanted,Bob was very thorough about operating the controls on the truck and i was on More

by joart1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cerza, Bob Cerza
October 02, 2013

Bob Montgomery delivered excellent customer service, calmly and carefully facilitating a potentially stressful and complicated process--resulting in an efficient and satisfying experience. With the coop More

by Jsjacob3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Montgomery, Bob Montgomery
September 30, 2013

My experience at Salerno Duane was great! My salesman, Vito, did a wonderful job in helping me make a selection of a suitable FORD for my particular situation. Since the delivery of my Escape vehicle, More

by francispacker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vito Monaco, Vito Monaco
September 30, 2013

I am very wary of salesmen and always have my antenna out for inappropriate sales pressure. My experience with Mr. Cerza couldn't have been better. He's a genuinely nice guy, knowledgeable about the cars h More

by mattymikes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cerza, Bob Cerza
September 16, 2013

I went to Salerno Duane Ford by myself after having a difficult time at 2 other dealerships. I walked into a calm show room and Vito Monaco waited on me. He was patient, helpful, informative, and not p More

by mls14
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vito Monaco, Vito Monaco
September 04, 2013

I had a very pleasant experience at Duane Salerno Ford with Bob Cerza. Buying a car can be a painful and stressful experience but this was anything but. I was quoted a fair and competitive price online fo More

by DaanTL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza
September 04, 2013

i couldn't ask for better sales person than robert cerza. he took his time explaining every detail and didn't rush me out door for another sale More

by tcarr1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
robert cerza, Bob Cerza
September 03, 2013

As a first time car buyer, I can honestly say that Vito made my experience enjoyable! He listened to what I wanted and answered my many questions. He was patient and detailed when it came to explaining th More

by phyllistheford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vito Monaco, Vito Monaco
August 31, 2013

Vito was very knowledgeable and professional. I highly recommend Salerno & make sure you ask for Vito. He was not pushy and took his time to explain everything. More

by carfiesta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vito Monaco, Vito Monaco
August 31, 2013

He was polite, knowledgeable, consistent and very helpful. He was not pushy and seems quite honest. I would certainly buy there again if the opportunity arose. He was also patient, showing us any More

by nancypmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bob cerza, Bob Cerza
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