Salerno Duane Ford

My overall experience with this dealership was a wonderful one! Very different from the "Big Box Highway" dealers! We were always greeted in a friendly, helpful manner that was neither pushy nor arr wonderful one! Very different from the "Big Box Highway" dealers! We were always greeted in a friendly, helpful manner that was neither pushy nor arrogant. We worked with Bob, a GREAT salesman. Extemely knowlegdeable about his product and all the ins and outs. When we picked up our Escape, he spent lots of time going over all the "tech gadgets" in the car. He explained how everything worked and he even programmed our radio and phone for us! He spent time with patience as we dwelled over what we really wanted. We will be back again to Slerno Duane and we will be back to see Bob!! More

Thank you very much Vito for being so helpful and tried the best you can to bring down the price of my new Ford . I had a good experience at this dealership before and that is why I came back. the best you can to bring down the price of my new Ford . I had a good experience at this dealership before and that is why I came back. More

Bob Cerza worked very hard to find us the right vehicle and price. With his knowledge of ford vehicles he pulled five (5) that would match our needs. We had the opportunity to compare them and select the o and price. With his knowledge of ford vehicles he pulled five (5) that would match our needs. We had the opportunity to compare them and select the one that was the "BEST FIT" for us. Bob gave us the facts and made us feel confident in our selection. I have dealt with other dealerships in the past and the experience at Salerno Duane was second to none! I would like to thank Bob and Salerno Duane for going the extra mile. I would recommend that you visit Bob Cerza for your next vehicle. He will make it happen! Thanks Bob! More

After my first Ford C-Max was totaled in an accident, I returned to the same dealership to buy a second vehicle. My experience with a new salesman was even better than the first time. Bob carefully expla returned to the same dealership to buy a second vehicle. My experience with a new salesman was even better than the first time. Bob carefully explained how the vehicle worked. But he also showed me how to sync my car with the software system called sync my ride, which has made the whole process easier and even more user friendly. The car protected me in an accident, which is why I purchased a second C-MAX. But my salesman made the experience of buying a second vehicle after the accident wonderful. He discussed the car features in simple English, showed me how the dials inside worked the tech systems inside, and even though I had previously driven the same car, I believed, in getting reacquainted with it through his lesson, that I understood it even better. More

Vito Monaco was very professional and informative. He was very patient and friendly. He made our car buying experience very pleasant. He took the time to make sure that our final decision was the correct one very patient and friendly. He made our car buying experience very pleasant. He took the time to make sure that our final decision was the correct one for us. We were able to test drive several vehicles and he was very knowledgeable about all of the features and differences between the various models we looked at. We would recommend this dealership and in particular Vito Monaco to all of our friends. More

I recently submitted a review because I just purchased a new Ford Explorer from Salerno Duane. I am remiss however since I did not mention another reason I went to Salerno Duane. I had need to have body wor new Ford Explorer from Salerno Duane. I am remiss however since I did not mention another reason I went to Salerno Duane. I had need to have body work done on a fairly new Ford E 350 a year or so ago. Since the vehicle was so new I decided to take it to a Ford dealer. At random I went to Salerno and met the body shop boss Ed Iandoli. They fixed the car better than new. I have since bought two other vehicles back for body work and would not consider going anywhere else. Mr. Iandoli is the ultimate statesman representing the dealership. He really makes you feel like family. I leave my car with him and I know it will be taken care of. I really would like to hear that he gets recognized for his work ethic and values. thank you, William S. Borski More

I must say I had the best car buying experience ever at Salerno Duane Ford! I highly recommend this dealership to any and everyone! My initial contact was with Ariel via Internet Sales and after her prom Salerno Duane Ford! I highly recommend this dealership to any and everyone! My initial contact was with Ariel via Internet Sales and after her prompt response, I arranged to test-drive a vehicle. At that time she introduced me to my salesman, Bud Dyer, who is by far the kindest, nicest, friendliest man I have ever met! After the test-drive, I decided to go home and weigh my options. I thought about Bud the entire weekend! He provided such great customer service in being patient, answering my many questions and listening to the things I wanted. When I returned on Monday, I found out Bud was not working that day. I was sad. However, I met with Vito who further impressed me with the courtesy and professionalism of the entire staff. He made arrangements for me to meet with Bud the next day and take delivery of my brand new Ford Edge! I don't know who was more sad to see the other go, me or Bud! I look forward to working with Salerno Duane Ford for years to come! More

I can only say great and positive things about Salerno Duane. The reason for that is Bud Dyer. He is always looking out for the customer's best interests and works hard at getting them the best deal possi Duane. The reason for that is Bud Dyer. He is always looking out for the customer's best interests and works hard at getting them the best deal possible. Bud provided excellent customer service and was extremely knowledgeable of all the cars he sells. There is no need to look any further when looking for an honest salesman. Thank you Bud!! Jaime Velasquez More

I have had wonderful past experiences with Salerno Duane-Ford and this time, Vito Monaco upheld the tradition. It was a pleasure doing business with him He was very patient and listened to exactly w Duane-Ford and this time, Vito Monaco upheld the tradition. It was a pleasure doing business with him He was very patient and listened to exactly what I wanted. Jean Kellogg. Scotch Plains, NJ More

Robert was extremely friendly and knowledgable. He made us feel very comfortable. When we came to pick up the car he took a lot of time explaining all the features and even synced our phone for us. I woul us feel very comfortable. When we came to pick up the car he took a lot of time explaining all the features and even synced our phone for us. I would come back and have already recommended him to my daughter. More