Salerno Duane Ford
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Bob Cerza was very helpful and guided us thru the process of finding the right car. He explained the differences between different Ford models and then patiently, explained the options available on the Ford of finding the right car. He explained the differences between different Ford models and then patiently, explained the options available on the Ford Escape. We came into the dealership to look and we ended up with a great new car and traded our old car without feeling any pressure. We just picked up the car and Bob took the time walk us thru every feature in the new car and make sure that all our questions are addressed. It was an easy process and I think that we got a great deal on a great car. More
The exact car I wanted was hard to find, but Salerno Duane had it. Vito was friendly, helpful and low-key which made the experience easy. I especially appreciated his finding a loaner for me between th Duane had it. Vito was friendly, helpful and low-key which made the experience easy. I especially appreciated his finding a loaner for me between the sale and delivery of my car. I recommend the dealership. More
My overall experience with this dealership was a wonderful one! Very different from the "Big Box Highway" dealers! We were always greeted in a friendly, helpful manner that was neither pushy nor arr wonderful one! Very different from the "Big Box Highway" dealers! We were always greeted in a friendly, helpful manner that was neither pushy nor arrogant. We worked with Bob, a GREAT salesman. Extemely knowlegdeable about his product and all the ins and outs. When we picked up our Escape, he spent lots of time going over all the "tech gadgets" in the car. He explained how everything worked and he even programmed our radio and phone for us! He spent time with patience as we dwelled over what we really wanted. We will be back again to Slerno Duane and we will be back to see Bob!! More
I knew the car and style that I wanted and was looking for the best deal. I had found the car at 2 locations and contacted both, Salerno being one. After talking to the other dealer, I felt they were tryi for the best deal. I had found the car at 2 locations and contacted both, Salerno being one. After talking to the other dealer, I felt they were trying to push me in the wrong direction and force me into something I did not want, and trying to scam me out of money. After talking to Bob, he worked with me and got the best price and was straight up and honest with everything, showing us the the printouts with all the details. Defiantly made the right choice and Bob followed up with everything after purchase. More
Thank you very much Vito for being so helpful and tried the best you can to bring down the price of my new Ford . I had a good experience at this dealership before and that is why I came back. the best you can to bring down the price of my new Ford . I had a good experience at this dealership before and that is why I came back. More
Bob Cerza worked very hard to find us the right vehicle and price. With his knowledge of ford vehicles he pulled five (5) that would match our needs. We had the opportunity to compare them and select the o and price. With his knowledge of ford vehicles he pulled five (5) that would match our needs. We had the opportunity to compare them and select the one that was the "BEST FIT" for us. Bob gave us the facts and made us feel confident in our selection. I have dealt with other dealerships in the past and the experience at Salerno Duane was second to none! I would like to thank Bob and Salerno Duane for going the extra mile. I would recommend that you visit Bob Cerza for your next vehicle. He will make it happen! Thanks Bob! More
After my first Ford C-Max was totaled in an accident, I returned to the same dealership to buy a second vehicle. My experience with a new salesman was even better than the first time. Bob carefully expla returned to the same dealership to buy a second vehicle. My experience with a new salesman was even better than the first time. Bob carefully explained how the vehicle worked. But he also showed me how to sync my car with the software system called sync my ride, which has made the whole process easier and even more user friendly. The car protected me in an accident, which is why I purchased a second C-MAX. But my salesman made the experience of buying a second vehicle after the accident wonderful. He discussed the car features in simple English, showed me how the dials inside worked the tech systems inside, and even though I had previously driven the same car, I believed, in getting reacquainted with it through his lesson, that I understood it even better. More
Vito Monaco was very professional and informative. He was very patient and friendly. He made our car buying experience very pleasant. He took the time to make sure that our final decision was the correct one very patient and friendly. He made our car buying experience very pleasant. He took the time to make sure that our final decision was the correct one for us. We were able to test drive several vehicles and he was very knowledgeable about all of the features and differences between the various models we looked at. We would recommend this dealership and in particular Vito Monaco to all of our friends. More
I recently submitted a review because I just purchased a new Ford Explorer from Salerno Duane. I am remiss however since I did not mention another reason I went to Salerno Duane. I had need to have body wor new Ford Explorer from Salerno Duane. I am remiss however since I did not mention another reason I went to Salerno Duane. I had need to have body work done on a fairly new Ford E 350 a year or so ago. Since the vehicle was so new I decided to take it to a Ford dealer. At random I went to Salerno and met the body shop boss Ed Iandoli. They fixed the car better than new. I have since bought two other vehicles back for body work and would not consider going anywhere else. Mr. Iandoli is the ultimate statesman representing the dealership. He really makes you feel like family. I leave my car with him and I know it will be taken care of. I really would like to hear that he gets recognized for his work ethic and values. thank you, William S. Borski More
I must say I had the best car buying experience ever at Salerno Duane Ford! I highly recommend this dealership to any and everyone! My initial contact was with Ariel via Internet Sales and after her prom Salerno Duane Ford! I highly recommend this dealership to any and everyone! My initial contact was with Ariel via Internet Sales and after her prompt response, I arranged to test-drive a vehicle. At that time she introduced me to my salesman, Bud Dyer, who is by far the kindest, nicest, friendliest man I have ever met! After the test-drive, I decided to go home and weigh my options. I thought about Bud the entire weekend! He provided such great customer service in being patient, answering my many questions and listening to the things I wanted. When I returned on Monday, I found out Bud was not working that day. I was sad. However, I met with Vito who further impressed me with the courtesy and professionalism of the entire staff. He made arrangements for me to meet with Bud the next day and take delivery of my brand new Ford Edge! I don't know who was more sad to see the other go, me or Bud! I look forward to working with Salerno Duane Ford for years to come! More