Salerno Duane Ford

Great overall experience at Salerno Duane Ford in Summit. Vito Monaco is an excellent Sales/Customer Representative for Salerno Duane Ford. He is friendly, diligent and accessible. And the entire team was Vito Monaco is an excellent Sales/Customer Representative for Salerno Duane Ford. He is friendly, diligent and accessible. And the entire team was helpful and efficient. More

Bob is a true pro. I have worked with him at another dealership and followed him to this new one. His professionalism, courtesy and no-nonsene approach makes purchasing a vehicle from him an easy experi dealership and followed him to this new one. His professionalism, courtesy and no-nonsene approach makes purchasing a vehicle from him an easy experience. It just so happens that he is also backed by a dealership that understands what a relationship really means and treated me fairly with no game playing. All in all a very positive experience and it took all of about 30 minutes to conclude a transaction once I decided on the right vehicle. More

My son and I came into Salerno Duane last weekend shopping for a new car. We knew it would be a Ford, because I currently owned a Focus, and had previously owned a Contour and a Mustang -- my sister shopping for a new car. We knew it would be a Ford, because I currently owned a Focus, and had previously owned a Contour and a Mustang -- my sister has owned three Mustangs - and she and my brother-in-law have only ever owned Mustangs - we joke they fell in love over their mutual love of Mustangs! What I love about Salerno Duane is the customer service: I was trading in my 10-year-old car Focus with this week's purchase, and every time I visited the service department, me and my car were always treated as special customers - always greeted by name when I walk in, always given loaner cars, and the service is always fantastic. What I didn't know is that my salesman would be the same person who sold me my 2004 Ford Focus 10 years ago! Bob Cerza made the experience of buying a car fun - it was great to see him again. I loved my Focus so much, I cried on the way to trade it in for my new Fusion... but I've been smiling ever since I left the dealer's lot. Thank you for another great experience, Ford and Bob Cerza! More

UPON ENTERING DEALERSHIP AN AIR OF WARMTH AND FRIENDLINESS SURROUNDED US RIGHT FROM THE HANDSHAKE TO THE SIGNING OF THE CONTRACT. BOB CERZA WAS THE GREATEST ! THE TEST DRIVE EXPIERIENCE CO FRIENDLINESS SURROUNDED US RIGHT FROM THE HANDSHAKE TO THE SIGNING OF THE CONTRACT. BOB CERZA WAS THE GREATEST ! THE TEST DRIVE EXPIERIENCE COULD NOT HAVE BEEN BETTER. THE WILLINGNESS OF BOB TO COMPARE 3 DIFFERENT CARS FOR US WAS MOST ENCOURAGING . HE WAS EVERY BIT A TRUE GENTLEMAN AND EXPLAINED IN DETAIL OUR OPTIONS. WE LEFT KNOWING WE HAD FINALLY FOUND OUR RIGHT DEALERSHIP! WILL RECOMMEND SALERNO DUANE WITH THE HIGHEST OF RATINGS! VERY SATISFIED CLIENT.A VERY HIGH QUALITY VEHICLE FOR A VERY SURPRIZINGLY GREAT PRICE.! More

I have dealt with Salerno-Duane since 1998 and the service has been excellent. This is my third experience with Bob and he has always been outstanding in honesty and helpfulness. service has been excellent. This is my third experience with Bob and he has always been outstanding in honesty and helpfulness. More

Bob Montgomery did an exceptional job working with us throughout the process. We owned a 2008 Explorer previosuly purchased through the same dealer so our decision around the model was already determine throughout the process. We owned a 2008 Explorer previosuly purchased through the same dealer so our decision around the model was already determined. Bob helped us focus on the new features of the Explorer vs. our 2008 model. He stayed in contact with us prior to picking up the car to ensure we had all the paperwork. He also spent alot of time with me, showing me the features of the car. I would highly recommend him and the Salerno Dealership. More

I recently purchased a used Ford 500 from Salerno Duane Ford in Summit. My sales rep was Robert Cerza a very relaxed individual who was easy to talk to. He answered all my questions and if he couldn't, he Ford in Summit. My sales rep was Robert Cerza a very relaxed individual who was easy to talk to. He answered all my questions and if he couldn't, he got the information that I asked for. The purchase and pick up the next day were seamless and painless. I would recommend Salerno Duane Ford and Robert Cerza to everyone. More

Bob Cerza was very helpful and guided us thru the process of finding the right car. He explained the differences between different Ford models and then patiently, explained the options available on the Ford of finding the right car. He explained the differences between different Ford models and then patiently, explained the options available on the Ford Escape. We came into the dealership to look and we ended up with a great new car and traded our old car without feeling any pressure. We just picked up the car and Bob took the time walk us thru every feature in the new car and make sure that all our questions are addressed. It was an easy process and I think that we got a great deal on a great car. More

The exact car I wanted was hard to find, but Salerno Duane had it. Vito was friendly, helpful and low-key which made the experience easy. I especially appreciated his finding a loaner for me between th Duane had it. Vito was friendly, helpful and low-key which made the experience easy. I especially appreciated his finding a loaner for me between the sale and delivery of my car. I recommend the dealership. More

I knew the car and style that I wanted and was looking for the best deal. I had found the car at 2 locations and contacted both, Salerno being one. After talking to the other dealer, I felt they were tryi for the best deal. I had found the car at 2 locations and contacted both, Salerno being one. After talking to the other dealer, I felt they were trying to push me in the wrong direction and force me into something I did not want, and trying to scam me out of money. After talking to Bob, he worked with me and got the best price and was straight up and honest with everything, showing us the the printouts with all the details. Defiantly made the right choice and Bob followed up with everything after purchase. More