Salerno Duane Ford

Vito treated me with respect from the time we shook hands just after I walked in the door. I knew I wanted a hybrid vehicle and we talked about the pros and cons of the two I had in mind. Vito took me on a just after I walked in the door. I knew I wanted a hybrid vehicle and we talked about the pros and cons of the two I had in mind. Vito took me on a test drive of both vehicles and let me experience each car without trying to sell me on either one. At the end of the second ride, he asked me which way I was thinking and we took it from there. I came into the dealership with a little bit of a complicated situation for financing. They made it easy to overcome any obstacles and now I am enjoying my new C-Max! I have been coming to this Ford dealership for many years of service. They have always been a pleasure to deal with, honest and trustworthy. More

Since this was my first experience with a dealership and leasing a car. I had interest in the ford escape. I was in contact with Ariel online and she helped answer questions on the pricing and about leasing leasing a car. I had interest in the ford escape. I was in contact with Ariel online and she helped answer questions on the pricing and about leasing. She was very friendly and helpful and not pushy at all. When I came in to get a quote on my car as a trade in I was greeted by Bob M. He was friendly and wanting to help me out. They worked hard in getting me the best price for my trade in. When I came in to test drive the escape. Bob made sure to go over some of the features of the car before I drove it. He was not pushy in trying to sell the car which I was worried about with dealing with a dealership. But I did not experience that at Salerno Duane Ford. Once they figured out a monthly payment I had decided to go ahead with the purchase and Bob worked hard to get the paperwork done and even called my insurance company himself to switch over to new car. I was able to take the car home the same day. Bob M went over the features of the car and even synced my phone to the car before I left. After I left, I did receive a follow up call from Bob M. to make sure everything was going well with the car or if I had any questions. Which was nice of them to do. Thank you Ariel and Bob Montgomery. More

I have not purchased a car in 13 years and the main reason was I hated going through the process. Working with Bob Cerza was like a dream come true. He was professional, informative and secure in the reason was I hated going through the process. Working with Bob Cerza was like a dream come true. He was professional, informative and secure in the fact that he knew his cars and he was confident in knowing what car would be the best for me! He was relaxed, not aggresive which in turn helped me to make a wiser decision. I am so pleased and will let everyone I know that is looking to purchase a new vehicle to go to Salerno Duane before looking any place else. My family has lived in Summit since the 40's and Bob gave me that down home feeling that I was use to dealing with when buying in Summit. I am extremely happy with my new car and very happy with my new car dealership! Linda Caputo More

after searching many dealers for an f150 salerno duane had what I wanted. arial got me a lot of information and got me in touch with bob Montgomery who worked with me on a price. upon pick-up bob went ove had what I wanted. arial got me a lot of information and got me in touch with bob Montgomery who worked with me on a price. upon pick-up bob went over all the details of the truck with me and made sure I was comfortable with it . I appreciate the no hassle approach more dealers should be like that. thanks,allan palmer More

Bob was extremely helpful during the buying process. He explained the different options available on the Ford Escape. He spent time with patience from beginning to end. He was very straightforward with me explained the different options available on the Ford Escape. He spent time with patience from beginning to end. He was very straightforward with me and did not put any pressure on me like I had experienced with other dealerships/salesmen in the past. When I picked up my Escape, he spent lots of time going over all the tech features in the car. He explained how everything worked and he even programmed my phone. I will definitely be going back to Bob Cerza for my next Ford purchase!!! More

Bob and Steve were great to deal with! They are friendly, knowledgable and so easy to work with. Will absolutely go back when I look for another car! knowledgable and so easy to work with. Will absolutely go back when I look for another car! More

This was my first lease experience. Bob Cerza explained very clearly, and completely, the way leases work, compared to purchase. Bob was exceedingly patient with me, as I had many questions, and sometimes very clearly, and completely, the way leases work, compared to purchase. Bob was exceedingly patient with me, as I had many questions, and sometimes asked the same question again. He is a professional, conducting himself in a warm, friendly manner. I feel the price I received, and the way it was determined, was very fair. I will recommend Bob and Salerno Duane Ford to anyone who asks me. Really appreciate how pleasant the experience was. I will be back, especially if Bob is still there when I am ready for my next transaction. Congratulations on your professionalism. Your appreciative customer, Jim DiForio More

Bob Cerza again went above and beyond! This is our 7th vehicle from Salerno Duane and every time the experience has been low stress and rewarding. They do treat you like family! Thanks Bob for all your he vehicle from Salerno Duane and every time the experience has been low stress and rewarding. They do treat you like family! Thanks Bob for all your help in locating the perfect vehicle. More

My wife and I dropped in to Salerno Duane with a view to seeing what they had available in the SUV line. Bob Cerza spent quite a bit of time with us going over the various vehicles, and the options avai seeing what they had available in the SUV line. Bob Cerza spent quite a bit of time with us going over the various vehicles, and the options available with each . The bottom line is that we bought a new car. We found Bob Cerza to be knowledgable, professional and courteous at all times. I would recommend Bob and this dealership to anyone contemplating the purchase of a Ford vehicle. More

Excellent experience with the purchase of my new Ford Edge Limited. I had purchased from Salerno Duane previously quite a few years ago and I had previously purchased a Ford Explorer from Bud also quite Edge Limited. I had purchased from Salerno Duane previously quite a few years ago and I had previously purchased a Ford Explorer from Bud also quite a few years ago. Bud and Jeff could not have made my purchase experience more pleasant and I really like my new Edge. Lots of high tech stuff to learn, but I'll eventually get it. Thanks Bud and Jeff. More