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Salerno Duane Ford

Summit, NJ

4.7
943 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group! As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest! This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients! We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately! From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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245 Broad St

Summit, NJ

07901

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Showing 943 reviews

February 04, 2014

I arrived on a very snowy day, and from start to finish Bob Cerza was very professional, helpful and friendly. He made suggestions for my getting the best deal on my 2014 Fusion SE. The purchase was comp More

by MelSze10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
February 03, 2014

I am a returning customer having already had a lease car via Bob. He was able to provide a better quality car for a cheaper price two years later which was an excellent deal. Bob did a great job. More

by markmuz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
February 01, 2014

I visited this dealership for the first time to purchase a new Ford Fusion. I was greeted immediately when I walked through the door, and Bob Cerza came over to assist me. He spent an hour and a half with More

by kbh428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
January 31, 2014

This was our second experience with Salerno Duane Ford. We were highly satisfied the first time so we were assured we would be on our return visit. Bob Cerza was our sales representative both times. He was More

by Loretta82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
January 29, 2014

I had bought my old Ford Focus sedan from Salerno Duane and knew I wanted a Focus hatchback. I didn't have to wait. Bob Cerza helped me right away, showing me a hatchback on the lot and helping me decide More

by bfay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
January 29, 2014

This is my personal third vehicle I have purchased from Bud and probably our 35th vehicle overall including our business. Bud Dyer is the most wonderful Sales Consultant. He has always asked the right qu More

by CSacco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Dyer
January 29, 2014

Bud Dyer went out of his way to make the buying experience proceed smoothly. He and his team took care of the details before I could ask whether they were taken care of. I would recommend Bud and More

by gpeterson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Dyer
January 26, 2014

Bob Cerza was good to work with. He knew the Explorer features very well, and the overall experience was very low stress. I appreciated the fact that he never had to bring his "manager" in at any point More

by kenj47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
January 25, 2014

Bud Dyer is the only person I will ever work with when buying a car. He is by far the best Sales Consultant I have ever worked with; he is friendly, extremely knowledgeable and I got exactly what I wanted More

by Vixacco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Dyer
January 22, 2014

Bud was recommened to us by Eddie at the body shop and we couldn't be happier that we worked with him on trading in our leased Explorer. He's professional, caring and a true gentleman. We were very pleased More

by hulududu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Dyer
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