Salerno Duane Ford
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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After having been to several dealerships, test driving various makes/models, I ended up at Salerno Duane Ford in Summit, NJ., being recommended by a friend. The minute I walked in, there was no one hoveri various makes/models, I ended up at Salerno Duane Ford in Summit, NJ., being recommended by a friend. The minute I walked in, there was no one hovering over me, I was free to wander the showroom. The entire sales staff was there to answer any of my questions with a large knowledge base of their product and exerted no pressure. Upon completing the test drives, I sat down with my sales person, Mr. Bob Cerza, also knowledgeable and attentive to my needs. I also sat down with the General Sales Manager, Mr. Steve Costa. Mr. Cerza, and the team, was very friendly and personable. Bob has already followed up with me to see if I have any questions about the vehicle and any technical issues. I will definitely return to Salerno Duane Ford, contacting Bob Cerza, as they made me feel as if I was a member of their family. I would highly recommend this dealership to my friends, family, and anyone considering a Ford product. The entire experience was excellent from beginning to end. More
I am a returning Ford customer and they made it seamless and painless getting out of my current lease and info a new one. This is a dealership with a small town feel, they don't "attack" you when you walk i and painless getting out of my current lease and info a new one. This is a dealership with a small town feel, they don't "attack" you when you walk in the door unlike some of the bigger dealers. I felt like I was buying a car as opposed to them selling me one. More
Easy transaction. Fair competitive pricing. Nice guy. Kudos to Bob's colleagues Steve & Jeff too. I've purchased cars from the same dealership in the past with similar good results. Also their serv Kudos to Bob's colleagues Steve & Jeff too. I've purchased cars from the same dealership in the past with similar good results. Also their service department is well staffed and easy to deal with, loaner cars too. More
The first time I walked into Salerno Duane Ford I was actually just price shopping to see if I could get a better price on a vehicle I had test drove from another dealership I had visited. Bob told me t actually just price shopping to see if I could get a better price on a vehicle I had test drove from another dealership I had visited. Bob told me that he didn't have the vehicle in stock with the options I wanted, but gave me alternatives with similar options that I thought were competitively priced. Bob was really helpful and there was no pressure to purchase, unlike the other dealership I visited who was calling every day and becoming a major nuisance. I decided to make my purchase with Bob because he was really friendly, looked out for my best interests, and was competitively priced. The whole experience was much more personal than what you would receive from some of the larger dealerships - a big plus. I would definitely purchase from here again. More
The entire experience was effortless - Bob and his colleagues are friendly and professional. Transparency from start to finish and no need to "haggle for the best price" you are getting a the best dea colleagues are friendly and professional. Transparency from start to finish and no need to "haggle for the best price" you are getting a the best deal and that's a good feeling. I would highly recommend. More
Great customer service and high quality interest to the consumer. Everyone gets involved to help you find the right car. Giving you more then one option to select a car. consumer. Everyone gets involved to help you find the right car. Giving you more then one option to select a car. More
I dealt with Vito Monaco. He was very friendly and found the best deal that suited my needs. I would highly recommend him to anyone. I traded in a 2011 Ford Edge Limited and leased a a 2013 Ford Edge Limite the best deal that suited my needs. I would highly recommend him to anyone. I traded in a 2011 Ford Edge Limited and leased a a 2013 Ford Edge Limited. More
pleasant experience thru the complete process of buying ford escape painless thanks to Vito for working with me in timely matter .In finance also a great job do not remember his name thanks again for ford escape painless thanks to Vito for working with me in timely matter .In finance also a great job do not remember his name thanks again for all the help More