Salerno Duane Ford

Bob Cerza was a pleasure to work with. Very professional in answering all our questions. I would highly recommend him to any of our friends. He along with Salerno Duane made it a pleasant purchase. in answering all our questions. I would highly recommend him to any of our friends. He along with Salerno Duane made it a pleasant purchase. More

Tad reviews Salerno Duane Ford Easy to deal with, Steve does a very good job describing options. Bob Cerza did a good job with delivery of the vehicle. I like the location near th Easy to deal with, Steve does a very good job describing options. Bob Cerza did a good job with delivery of the vehicle. I like the location near the train. More

The staff was courteous and put the interests of the customer above all. They went above and beyond to assist me in the lease of my new vehicle. They took the time to make sure that I was satisfied and customer above all. They went above and beyond to assist me in the lease of my new vehicle. They took the time to make sure that I was satisfied and did not pressure me into getting a vehicle that was beyond my budget. I highly recommend this dealership to anyone that is in the market for a vehicle. More

In a month, I purchased two cars from Salerno Duane Ford, a Escape and Explorer, one for my mother and one for myself. Bud and Vito were the respective salesmen. They went above and beyond to accommodate al a Escape and Explorer, one for my mother and one for myself. Bud and Vito were the respective salesmen. They went above and beyond to accommodate all our needs. I had such a great experience that I would recommend to all my friends and family without thinking. More

Let me start out by saying we went to several other dealers in the area and Bob's pleasant demeanor, knowledge and "no pressure" approach was reason we purchased our new Ford from Salerno Duane Ford. dealers in the area and Bob's pleasant demeanor, knowledge and "no pressure" approach was reason we purchased our new Ford from Salerno Duane Ford. From start to finish Bob provided excellent service to my wife and I, he listened to our needs and budget, and provided us a several great options. I will be recommending him to my friends and family. Thanks again Bob! -Rich & Katie More

I had a very good experience working with Bob. He made the whole process very easy. I especially enjoyed how he walked me step by step through the cars various features. I look forward to working with h the whole process very easy. I especially enjoyed how he walked me step by step through the cars various features. I look forward to working with him again in the future More

Vito is a very friendly man that is there to help you as much as he can. He is not like other salesman that are aggressive at selling you option that you did not ask for. This is my second vehicle in less t much as he can. He is not like other salesman that are aggressive at selling you option that you did not ask for. This is my second vehicle in less than a year that I have purchased and I will find Vito again when I am ready to purchase another vehicle. More

Buying a car from Bob Cerza at Salerno Duane Ford was like doing business with a new "old friend". We do not have a contact for purchasing a car, so we walked into the dealership "blind" after researchi like doing business with a new "old friend". We do not have a contact for purchasing a car, so we walked into the dealership "blind" after researching Fords online. We were fortunate to be approached by Bob Cerza, who immediately put us at ease for testing and possibly leasing a vehicle. He answered our questions honestly and had a pleasant friendly attitude toward the entire process. After test driving a few cars, we decided on a Ford Escape. Bob patiently explained the basics of leasing to me (a newbie to car leases) even thought my husband was already aware of them, and gave us insight into the different cars we were considering. No pressure, no high stress sales pitch - just friendly honest information. It was a great experience! There is enough stress in figuring out which car you want these days, let alone trying to deal with high pressure sales - what a nice surprise not to have to deal with someone who makes that more stressful, but rather someone who honestly gave you the facts and let you decide what worked best for you! The day we were to pick up our new vehicle, the sales manager, Jeff, was efficient with all the paperwork that needed to be signed, and quickly sent us back to Bob so he could go over the car with us. Bob's patience and help in setting up things like the smartphone interface, etc, was appreciated greatly. The car ready to go, filled up with gas, we were set to start out with our new car. Bob offered his ongoing assistance several times - if we need anything or don't understand anything just call - which is so nice to know. It is not a "see ya later" experience as you drive off the lot. You are definitely not on your own. The staff at Salerno Duane Ford will continue to support you throughout your lease with them. I'm glad i chose Salerno Duane Ford for this lease and would highly recommend Bob Cerza if you are looking for a new Ford! More

My buying experience at Salerno-Duane Ford was fantastic. Bob Cerza is a knowledgable professional who addressed my needs and didn't try to sell me more than a walked in for. His Manager,Steve Costa was very Bob Cerza is a knowledgable professional who addressed my needs and didn't try to sell me more than a walked in for. His Manager,Steve Costa was very low pressure and was up front with pricing with no surprises. The experience was pleasurable at an in town dealer with no highway store tricks. I recommend buying from this dealer. More

I had a wonderful experience here and working with Bud was a pleasure. He was so knowledgable and friendly! From my first visit to the dealership through to taking my new car home, I couldn't have asked was a pleasure. He was so knowledgable and friendly! From my first visit to the dealership through to taking my new car home, I couldn't have asked for a better experience. I highly recommend Salerno Duane Summit! More