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Salerno Duane Ford
Summit, NJ
953 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 953 reviews
April 26, 2014
Attention to detail Buying at Salerno was a good experience. Vito showed solid attention to the details and made everything easy to understand. Their sales manager, Steve Buying at Salerno was a good experience. Vito showed solid attention to the details and made everything easy to understand. Their sales manager, Steve was accurate and helpful. More
by Bluedevils
Employees Worked With
Vito Monaco
April 26, 2014
Great experience I knew that I wanted to lease a new Ford Fusion and was very happy with the whole experience at Salerno Duane and salesman, Vito Monaco. He was very f I knew that I wanted to lease a new Ford Fusion and was very happy with the whole experience at Salerno Duane and salesman, Vito Monaco. He was very friendly, knowledgable and patient with my questions. I started the process on Thursday and drove off my new car at noon on Saturday. I could have had it on Thursday if I had wanted it! Thank you Vito. More
by sggeddis
Employees Worked With
Vito Monaco
April 24, 2014
Salerno Duane Ford Excellent service. Highly recommend, especially working with Bob Montgomery. Class act and super friendly. The winter weather and a national rail c Excellent service. Highly recommend, especially working with Bob Montgomery. Class act and super friendly. The winter weather and a national rail car shortage delayed my delivery by a few weeks, but Bob was fantastic and communicated every step of the way. More
by Rdesmarais71
Employees Worked With
Bob Montgomery
April 21, 2014
Bob Cerza We pruchased a vehicle in December 2013 from Bob and went back to Bob for a new Ford Explorer. It was a pleasure working with him. We will be back! We pruchased a vehicle in December 2013 from Bob and went back to Bob for a new Ford Explorer. It was a pleasure working with him. We will be back! More
by jthorvath
Employees Worked With
Bob Cerza
April 21, 2014
Great Experience I felt Bob Cerza was very helpful. He listened to my needs and got me where I wanted to go with no hassles. This is my 3rd car lease from Salerno I felt Bob Cerza was very helpful. He listened to my needs and got me where I wanted to go with no hassles. This is my 3rd car lease from Salerno Duane and when my wife's lease is up at the end of year I look forward to having Bob help get my wife into another new car lease. More
by tommysi
Employees Worked With
Bob Cerza
April 16, 2014
Best Ford Dealership in New Jersey Our salesman and the GM, Steve, again made our experience pleasant and efficient. All questions and concerns were addressed promptly and all options Our salesman and the GM, Steve, again made our experience pleasant and efficient. All questions and concerns were addressed promptly and all options were offered. More
by jlemieux1
Employees Worked With
Bud Dyer
April 12, 2014
Thank You, Vito! I was looking for a ford Edge with only a couple of options. Vito was great in helping to locate the perfect car. The car is just what I wanted, he d I was looking for a ford Edge with only a couple of options. Vito was great in helping to locate the perfect car. The car is just what I wanted, he did not try to talk me into a car that I didn't want. More
by GFgibbons
Employees Worked With
Vito Monaco
April 07, 2014
Review I had gone to another Ford Dealer and was not happy with them. Vito was so helpful and friendly. Salerno Duane made my car buying a wonderful experien I had gone to another Ford Dealer and was not happy with them. Vito was so helpful and friendly. Salerno Duane made my car buying a wonderful experience. More
by CJ407
Employees Worked With
Vito Monaco
April 06, 2014
I had a very good experience selecting a car at this dealership. Bob worked within my budget and informed me of all the financial options available. I chose a 2014 ford fusion se and Bob took the time dealership. Bob worked within my budget and informed me of all the financial options available. I chose a 2014 ford fusion se and Bob took the time to make sure that I understood all of the features and controls in the vehicle. He set up my phone and offered to do again when I changed phones. He was very helpful and I would highly recommend this dealership and Bob. More
by barbaramcd
Employees Worked With
Bob Cerza
April 01, 2014
We were lucky to meet Bob Cerza when we walked into Salerno Duane. He took the time to answer all of our questions and to demonstrate all of the features of our new Ford Fusion. He also assured us that Salerno Duane. He took the time to answer all of our questions and to demonstrate all of the features of our new Ford Fusion. He also assured us that he'd be happy to help us should we need any further assistance. Bob made this a very pleasant experience as we never felt pressured in any way. More
by fowlis
Employees Worked With
Bob Cerza
