Salerno Duane Ford

Bob Cerza made this a great experience I had not bought a new car in awhile and found the dealership and Bob Cerza on dealerrater and they really lived up to their rating. Bob was very pati I had not bought a new car in awhile and found the dealership and Bob Cerza on dealerrater and they really lived up to their rating. Bob was very patient and accommodating and answered all questions and had a no pressure approach. He helped make the process go smoothly in every way possible. I certainly will recommend him and Salerno Duane Ford to friends and family. Happy to say Bob earned my business and the all 5s ratings above. More

Great experience and consistent follow up I went to them with a particular set of features in mind and they were not pushy to buy the car in the lot. I price shopped at a different dealers and I went to them with a particular set of features in mind and they were not pushy to buy the car in the lot. I price shopped at a different dealers and the price was one of the best at Salerno. I went back to order and Vito was very nice and we went on a second test drive even just to satisfy myself that this is the car I wanted. We ordered the car and Vito gave updates regularly on the status. Vito did the research and informed me that the first date is moving nowadays by a couple of weeks due to issues in factory. When Vito went on a much deserved vacation the other folks in Salerno were able to still keep me informed of the order's progress. When the order was moved in date Vito again called up and gave an update. After the car came Vito was not pushy to take the outside bank loan. We met Jeff and he worked with me to reduce the payment and get me the best loan possible. Overall a pleasant experience and that made a new car buying experience easy. More

great customer service Vince was extremely kind and helpful during my recent visit. I had a bad experience with a different Ford dealership. I came into Salerno Duane and V Vince was extremely kind and helpful during my recent visit. I had a bad experience with a different Ford dealership. I came into Salerno Duane and Vince went out of his way to help me. He was kind and efficient in his efforts to help me with my situation. I would recommend Salerno Duane to anyone in NJ looking to buy a Ford and would highly recommend asking for Vince. I believe this is a very reputable dealership and you will be treated with respect and get a fair price. More

Happy customer This was my second Ford purchase with Bob Cerza and he came thru for me again. Pleasure to work with him! I highly recommend him. The dealer is reputa This was my second Ford purchase with Bob Cerza and he came thru for me again. Pleasure to work with him! I highly recommend him. The dealer is reputable and seem anxious to please. Pricing was fair and the transaction was smooth. More

Recent purchase of a 2014 Ford Fusion SE Hybrid Few years back, Mr. Bud Dyer had sold me a new 2010 Ford Fusion Hybrid and, because I was so pleased then, I went back only to him when I was consider Few years back, Mr. Bud Dyer had sold me a new 2010 Ford Fusion Hybrid and, because I was so pleased then, I went back only to him when I was considering purchasing a new 2014 Ford Fusion Hybrid. Just like my earlier experience in purchasing the 2010 vehicle, Bud was a real professional who made the purchase of the 2014 model as easy and as smooth as possible. Prior to my signing of the purchase order, Bud showed me all of the new features incorporated in the 2014 vehicle. Upon delivery, Bud spent time with me going through the various steps for programming and familiarizing myself with all the add-ons that I did not have in my 2010 Fusion. I will definitely highly recommend to anyone in the market to purchase a Ford vehicle to first contact Bud Dyer at Salerno Duane. Based on my two experiences dealing with Bud, the ease and friendliness of the purchase transactions went beyond my expectations. He gets my five-star rating across the board !! Maurice de Picciotto More

Professional and Efficient I had an extremely positive experience with Bob Cerza at Salerno Duane Ford. He was very upfront and professional regarding all aspects of my new car I had an extremely positive experience with Bob Cerza at Salerno Duane Ford. He was very upfront and professional regarding all aspects of my new car lease. He explained every step of the process in detail, and constantly kept me up to date on the progress of the transaction. Bob went out of his way to find the exact car (color, type, accessories) that we wanted. The price of the lease including all charges came in lower than my expectations. Overall, I would highly recommend Bob and the whole team at Salerno Duane Ford. More

Very satisfied This is my 3rd Ford lease in the past 3 years. I keep coming back because of the customer service and professionalism at Salerno Duane Ford. The reaso This is my 3rd Ford lease in the past 3 years. I keep coming back because of the customer service and professionalism at Salerno Duane Ford. The reason is there is no pressure and there are no games. Bob Cerza was knowledgable and understanding of what we needed. I will continue to come back and recommend Salerno Duane Ford and Bob Cerza. More

Bob Cerza My experience with Mr Cerza was excellent. He changed all the misconceptions I had about used car sales people. He was very knowledgable and friendly. My experience with Mr Cerza was excellent. He changed all the misconceptions I had about used car sales people. He was very knowledgable and friendly. He never gave the impression that he had any other agenda than making sure I was completely satisfied with my purchase. More

purchase of Ford Fusion WE have been purchasing Ford Motor Co. cars for a good many years. Our salesperson at Salerno-Duane Ford was Bob Cerza. He was very helpful in all asp WE have been purchasing Ford Motor Co. cars for a good many years. Our salesperson at Salerno-Duane Ford was Bob Cerza. He was very helpful in all aspects of the purchase. It was a pleasure to deal with him. Charlotte and Alexander Mc Grory More

Salerno Duane, great from start to finish From the minute I walked in the showroom until I drove away in my cool new Ford Escape Titanium. I was treated with respect. Steve Costa listened to m From the minute I walked in the showroom until I drove away in my cool new Ford Escape Titanium. I was treated with respect. Steve Costa listened to my priorities and made every effort to have me feel confident that I was choosing the right car for me. I did my homework ahead of time so knew all the options available. With Ford offering so much high tech equipment I had many questions. He explained each one clearly and demonstrated them on the vehicle. The pricing process was transparent and the price reasonable. I am so glad to have this first class dealer right in my own town. Thank you, Chip, Steve, and Bud! More