Salerno Duane Ford

Thanks Vito for your professionalism and assistance I have to commend Vito Monaco for his patience and professionalism throughout the trade in of my 2008 Escape a new 2014 model. Vito took the time to g I have to commend Vito Monaco for his patience and professionalism throughout the trade in of my 2008 Escape a new 2014 model. Vito took the time to go through paperwork and all of the features of the newer model with me. He was extremely courteous and and knowledgeable. Though Vito was fantastic through this entire process, his supervisor on the evening of 8/14/14 should take an updated lesson in professionalism and learn to not scream & yell at his employees while customers are sitting in earshot nearby. Other than that minor incident, I am very satisfied with my new vehicle and my experience. More

Recommend Salerno Duane Very good experience with Salerno Duane ford and particularly my salesperson Bob Montgomery. I would highly recommend Salerno Duane. And Bob Montgo Very good experience with Salerno Duane ford and particularly my salesperson Bob Montgomery. I would highly recommend Salerno Duane. And Bob Montgomery. Very attentive to detail, responsive to questions and patient with instructions. More

Thank you Vito.. Friendly and accomodating dealership. Will highly reccomend if everyone is looking for purchase a Ford car. although we found some minor flaws inside Friendly and accomodating dealership. Will highly reccomend if everyone is looking for purchase a Ford car. although we found some minor flaws inside the car that we got. still love it! More

Very Good. Very professional in his dealing. Very thorough in showing how car works and setup my Blue Tooth! I hope the service for this vehicle is just as good Very professional in his dealing. Very thorough in showing how car works and setup my Blue Tooth! I hope the service for this vehicle is just as good. More

Leased a brand new 2015 Explorer limited This is our second leased explorer through Salerno Duane Ford. We just closed on a 2015 Explorer Limited on 8/11/14. Bob was great throughout the wh This is our second leased explorer through Salerno Duane Ford. We just closed on a 2015 Explorer Limited on 8/11/14. Bob was great throughout the whole process from ordering 12 weeks ago and up and through delivery today. He does an excellent job of communicating with you during the process and insures your needs are met. Importantly, they also service the vehicle which provides great satisfaction in terms of holistic support from leasing to managing the vehicle. I strongly recommend dealing with Salerno Duane Ford and Bob Cerza who is a fantastic steward of the Ford brand. More

great customer service Leased a new 2014 Escape from SalernoFord. Bob Montgomery was a pleasure to deal with, everyone at Salerno was very helpfull and genuine good people. Leased a new 2014 Escape from SalernoFord. Bob Montgomery was a pleasure to deal with, everyone at Salerno was very helpfull and genuine good people. There were no problems or delays and they delivered everything as promised. We will definately be back to work with Bob when its time for our next vehicle. More

professional and curtious I have purchased several cars for all members of my family from Bob Cerza he has always been up front and I have never felt like I was in the typical I have purchased several cars for all members of my family from Bob Cerza he has always been up front and I have never felt like I was in the typical highway car dealership with him . He has always tried to give me the best price and customer service which will continue me to purchase my vechicles from him More

Thank You Vito! Vito Monaco was wonderful to work with! He patiently worked with us and helped us get the Explorer we wanted. His no-pressure approach was incredibly Vito Monaco was wonderful to work with! He patiently worked with us and helped us get the Explorer we wanted. His no-pressure approach was incredibly pleasant. He was very thorough in explaining all of our options, and the entire process of buying a car was great. After we purchased, he sat in the car and explained how to use all of the features. We felt comfortable asking questions, which is important to us when making such a big investment. I would emphatically recommend Vito, and Salerno to anyone looking for a new car! More

I will definitely call Bob Cerza I had a good experience with Bob Cerza at Salerno Duane in Summit. He was very helpful. I was overdue for a new car. The Ford I had before was reliabl I had a good experience with Bob Cerza at Salerno Duane in Summit. He was very helpful. I was overdue for a new car. The Ford I had before was reliable so I wasn’t in a rush to buy. Bob answered all my questions and always got back to me very quickly. I had held off buying for so long because I figured I didn’t need the extra stress that comes with buying a new car, but Bob put those concerns to rest. I didn’t feel stressed or pressured. I plan on driving the new car for a while, but when the times comes to start looking again, I will definitely call Bob Cerza. More

Great Experience, Happy Customer! I'm a returning customer to Salerno Duane! After a great experience with Bob in 2012, I called him up again, as the lease to my Ford Fiesta was coming I'm a returning customer to Salerno Duane! After a great experience with Bob in 2012, I called him up again, as the lease to my Ford Fiesta was coming to an end. It is always an absolute pleasure to work with Bob. He is straightforward, concise, professional, and very knowledgeable. He is personable and has an eye for understanding the customer's needs. He answered all of my questions very patiently and the entire experience was very smooth from start to finish. I was pleased with my decision to go with the Ford Focus. Whenever I'm asked for recommendations by friends or family, I immediately mention Bob. Bob is the epitome of impeccable customer service and he is a great asset to Salerno Duane! More