Back

Salerno Duane Ford

Summit, NJ

4.7
949 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group! As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest! This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients! We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately! From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
Contact Dealership

245 Broad St

Summit, NJ

07901

Directions

By Type

Showing 949 reviews

September 22, 2014

2014 Ford Fusion From my initial internet contact with Chanise Smith to my purchase through Bob Montgomery I found everyone very helpful. I am loving my new Ford Fusio More

by cmk140
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Montgomery
September 11, 2014

what a great salesman and a real gentelman I think I bought my truck because the salesman was a super guy and a great salesman. Was very conformable buying my truck from bud dyer what a gentlem More

by Philip Crrvone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Dyer
September 09, 2014

2015 Ford Explorer I have bought from this dealer before, I work in town so it is very easy to visit and get my car serviced while I am working. Summit is frankly an More

by Historybuff1a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Montgomery
Sep 09, 2014 -

Salerno Duane Ford responded

Thank you for your kind words and positive review! I am confused about your comment concerning the 0.0% Financing, as we discussed this with you when you were here, it was only the 2014 leftovers that would have qualified for that program and there were not any left that fit your specification so we went with the 2015 model instead. As the 0.0% is a Ford Factory program, it was available to ALL dealerships as long as you chose a model that qualified. Thanks again for your business and don't forget to take advantage of our Lifetime Loaner Cars when you visit us for service!

September 07, 2014

Awesome experience / Ford F150 SVT Raptor purchase From my on-line chat with Chanise Smith ( extremely helpful and pleasant ) to working with my awesome sales consultant Vito Monaco ( nicest salesman More

by jduffy35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Newmark, Vito Monaco
September 06, 2014

My auto shopping experience at Salerno Duane Ford in Summit Our shopping experience at Salerno Duane Ford in Summit surpassed our expectations. It was a pleasure and, quite frankly, a very nice change of pace d More

by Smaide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
September 03, 2014

Terrific experience We just bought our new car from Bob Cerza. Not only did he answer all of our questions but he followed up after our purchase. I would recommend him More

by roefly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
September 01, 2014

Ford Transit Connect Purchase Bob Cerza, from whom we bought our 2014 Transit Connect, was extremely friendly, accommodating, punctual, and forthright. All characteristics one loo More

by monicastevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
August 31, 2014

Ford Purchase I was very happy with the entire experience of purchasing my new 2014 Ford Fusion. It could not have been smoother. The salesman , Bob Cerza, was a pl More

by bmul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
August 31, 2014

Wonderful customer service. This is second lease for a ford fusion through duane Salerno with Bob Cerza. In 2012 o worked with Bob and found him to be very professional and fair More

by faye.molesphini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
August 27, 2014

leased a Ford Focus Friendly, informative, overall excellent service, no pressure at all. Pointed out the pros and cons of leasing. Accommodated my schedule. I intend to More

by warren.reich.5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Montgomery
...
72
...