Salerno Duane Ford

Leased a brand new 2015 Explorer limited This is our second leased explorer through Salerno Duane Ford. We just closed on a 2015 Explorer Limited on 8/11/14. Bob was great throughout the wh This is our second leased explorer through Salerno Duane Ford. We just closed on a 2015 Explorer Limited on 8/11/14. Bob was great throughout the whole process from ordering 12 weeks ago and up and through delivery today. He does an excellent job of communicating with you during the process and insures your needs are met. Importantly, they also service the vehicle which provides great satisfaction in terms of holistic support from leasing to managing the vehicle. I strongly recommend dealing with Salerno Duane Ford and Bob Cerza who is a fantastic steward of the Ford brand. More

great customer service Leased a new 2014 Escape from SalernoFord. Bob Montgomery was a pleasure to deal with, everyone at Salerno was very helpfull and genuine good people. Leased a new 2014 Escape from SalernoFord. Bob Montgomery was a pleasure to deal with, everyone at Salerno was very helpfull and genuine good people. There were no problems or delays and they delivered everything as promised. We will definately be back to work with Bob when its time for our next vehicle. More

professional and curtious I have purchased several cars for all members of my family from Bob Cerza he has always been up front and I have never felt like I was in the typical I have purchased several cars for all members of my family from Bob Cerza he has always been up front and I have never felt like I was in the typical highway car dealership with him . He has always tried to give me the best price and customer service which will continue me to purchase my vechicles from him More

Thank You Vito! Vito Monaco was wonderful to work with! He patiently worked with us and helped us get the Explorer we wanted. His no-pressure approach was incredibly Vito Monaco was wonderful to work with! He patiently worked with us and helped us get the Explorer we wanted. His no-pressure approach was incredibly pleasant. He was very thorough in explaining all of our options, and the entire process of buying a car was great. After we purchased, he sat in the car and explained how to use all of the features. We felt comfortable asking questions, which is important to us when making such a big investment. I would emphatically recommend Vito, and Salerno to anyone looking for a new car! More

I will definitely call Bob Cerza I had a good experience with Bob Cerza at Salerno Duane in Summit. He was very helpful. I was overdue for a new car. The Ford I had before was reliabl I had a good experience with Bob Cerza at Salerno Duane in Summit. He was very helpful. I was overdue for a new car. The Ford I had before was reliable so I wasn’t in a rush to buy. Bob answered all my questions and always got back to me very quickly. I had held off buying for so long because I figured I didn’t need the extra stress that comes with buying a new car, but Bob put those concerns to rest. I didn’t feel stressed or pressured. I plan on driving the new car for a while, but when the times comes to start looking again, I will definitely call Bob Cerza. More

Great Experience, Happy Customer! I'm a returning customer to Salerno Duane! After a great experience with Bob in 2012, I called him up again, as the lease to my Ford Fiesta was coming I'm a returning customer to Salerno Duane! After a great experience with Bob in 2012, I called him up again, as the lease to my Ford Fiesta was coming to an end. It is always an absolute pleasure to work with Bob. He is straightforward, concise, professional, and very knowledgeable. He is personable and has an eye for understanding the customer's needs. He answered all of my questions very patiently and the entire experience was very smooth from start to finish. I was pleased with my decision to go with the Ford Focus. Whenever I'm asked for recommendations by friends or family, I immediately mention Bob. Bob is the epitome of impeccable customer service and he is a great asset to Salerno Duane! More

Great Service We had a good experience with Bob Cerza at Salerno Duane in Summit. His approach is not stressful. He is very knowledgeable and forthright. We neede We had a good experience with Bob Cerza at Salerno Duane in Summit. His approach is not stressful. He is very knowledgeable and forthright. We needed another car for mostly local driving. We purchased our first Ford Explorer from Bob in 1999 and he was extremely helpful and patient. He explained the Escape and C-Max to us. After test driving both we thought that the C-Max was the choice. Bob then explained about the hybrid and the pros and cons that go with it. We will definitely call Bob Cerza for our future car needs. More

Great Job! Bob Montgomery was very helpful throughout the entire process. I didn't feel stressed or pressured to buy. Bob sat in the car and explained all func Bob Montgomery was very helpful throughout the entire process. I didn't feel stressed or pressured to buy. Bob sat in the car and explained all functions and controls to me. He also was very helpful in finding the car and having the handicapped equipment placed on the car. Salerno Duane Ford did a great job!!! More

Bob Cerza & Salerno Duane Ford make car shopping a pleasure Bob Cerza at Salerno Duane Ford made used car shopping a pleasure. Bob's very friendly approach and his knowledge of the dealer's used car inventory Bob Cerza at Salerno Duane Ford made used car shopping a pleasure. Bob's very friendly approach and his knowledge of the dealer's used car inventory made our purchase of a"new" used car quick and easy. The car was ready to be picked up at the designated time and Bob had researched some of the quirks of an older model. I highly recommend both Bob and Salerno Duane. More

Terrific Experience ! Bob Cerza was great to work with during my lease of a Ford Escape ! Extremely knowledgeable and ready to do whatever it takes to make for a great cus Bob Cerza was great to work with during my lease of a Ford Escape ! Extremely knowledgeable and ready to do whatever it takes to make for a great customer experience. Working with Bob and this dealership was one of the best car-leasing experiences I have had over the past 25 years. Highly recommend them ! More