Salerno Duane Ford

Painless and pleasant experience The process was very easy and simple; as an x-plan member through my employer, my purchase was hassle-free. Bob and the staff were very nice and were The process was very easy and simple; as an x-plan member through my employer, my purchase was hassle-free. Bob and the staff were very nice and were able to help us get the best financing for our new car. More

Great Car-Buying Experience After researching cars at several dealers, including another Ford dealership, we were pleasantly surprised at the relaxed, no pressure, yet very helpf After researching cars at several dealers, including another Ford dealership, we were pleasantly surprised at the relaxed, no pressure, yet very helpful experience at Salerno Duane Ford. Bob Montgomery is a true gentleman, patiently answered all of our questions, and accommodated us well into the evening on a Saturday. He and Jeff Newmark worked magic to get us into a car that day. I would recommend this dealership to family, friends, and anyone who wants to feel that they were treated fairly and with respect. More

A great salesman The overall experience at Salerno Duane Ford is very good. No pressure and pleasant sales personnel. The clincher is Bud Dyer. We have dealt with Bud The overall experience at Salerno Duane Ford is very good. No pressure and pleasant sales personnel. The clincher is Bud Dyer. We have dealt with Bud since 1986 and look forward to more sales in the future. Ford should use Bud Dyer as a sales model in their training films. More

Friendly Company. Bud Is a very nice frindly guy I would for sure do my business and recommand people to him and to the dealership. He is very helpful makes your experi Bud Is a very nice frindly guy I would for sure do my business and recommand people to him and to the dealership. He is very helpful makes your experience buying a car or truck very easy and not pushy at all. More

Great experience! Five stars well-earned. I leased a Ford from a different Ford dealership (not Salerno Duane). As my lease ran out, I called the other Ford dealer multiple times and never got I leased a Ford from a different Ford dealership (not Salerno Duane). As my lease ran out, I called the other Ford dealer multiple times and never got a reply about my lease return. Since my wife had a great experience with Salerno Duane Ford, I asked about returning my lease there. From now on, Salerno Duane Ford is going to be the dealership that I go to. Bob Cerza made the whole experience as easy as possible. He's the same salesman who handled my wife's lease and I was impressed with the follow-ups that he did. It made us feel like we were valued customers. As far as my lease return goes, they took care of everything as well and told me what I could expect. If there are any issues, many of the staff has told me that I should call them to see if they could help. While waiting for the paperwork to be done I was invited to a nice lounge area with snacks and beverages. They basically have thought of everything. Keith Caliguari is a mechanic there who has worked on my previous leased car. He came out and greeted me as well. The service overall is what I consider exceptional! More

Great Saleperson- worked around my schedule Needed a new second car and didn't have much time to buy. Made my decision on which car I wanted ( Ford Focus) and Bob Cerza was great working around Needed a new second car and didn't have much time to buy. Made my decision on which car I wanted ( Ford Focus) and Bob Cerza was great working around my schedule to buy the car and take delivery. They were great about finding the best financial package and walked me through the options quickly. Also a very kid friendly dealer - especially when I had a 4 year old with me for first ( only) dealer visit and then 2 kids with me when I went to pick up the car. Bob was able to deal with most of what I needed via email and phone. Super easy for a working mom. More

Nice place to buy a car Me and my husband experienced a comfortable and accommodate area to find the car we were looking for us. A fast service with the paperwork and the sal Me and my husband experienced a comfortable and accommodate area to find the car we were looking for us. A fast service with the paperwork and the sales rep. We felt confidence to someone as Bob to speak about what we had in mind. More

Friendly, helpful & fast service Bob Cerza was very helpful, informative and friendly during our recent visit to lease a vehicle. We definitely recommend working with Bob on your futu Bob Cerza was very helpful, informative and friendly during our recent visit to lease a vehicle. We definitely recommend working with Bob on your future leases and purchases! More

Would recommend SD in a heartbeat! Bob Cerza was extremely helpful with the return of my lease as well as the new lease of my Flex. Kudos to getting us in and out easily and without an Bob Cerza was extremely helpful with the return of my lease as well as the new lease of my Flex. Kudos to getting us in and out easily and without any drama. More

Very good experience Bob Montgomery was very patient, courteous and professional. He knew the vehicle well and was able to highlight the features of the technology within Bob Montgomery was very patient, courteous and professional. He knew the vehicle well and was able to highlight the features of the technology within the SUV and show me step by step how to use them. Bob made himself available the following day to work through additional questions and paperwork that I had. He was very friendly throughout the entire process. I am very happy with my selection of the 2014 Ford Edge. More