Salerno Duane Ford

Purchase of 2015 Fusion I found a home like welcome when I walked through the door, The staff was freindly and at know time was thier any pressure to buy. I left very satisfi I found a home like welcome when I walked through the door, The staff was freindly and at know time was thier any pressure to buy. I left very satisfied with a new car and the entire experiance was a pleasure. Ted More

Friendly and honest! Prior to even deciding on Ford, Ariel Sallemi spent time answering all of my questions via email. Bob Cerza was kind enough to set me up with a test Prior to even deciding on Ford, Ariel Sallemi spent time answering all of my questions via email. Bob Cerza was kind enough to set me up with a test drive of the 2015 Explorer. I didn't feel pressured or hassled at all even though I was on my way from Salerno Duane to test drive other makes of SUV. Ultimately after test driving other makes and models we decided on Ford and it was easy to choose the team at Salerno Duane. Bob made the entire process easy and clear. He found the advertised special we were considering and got us started on our lease the very same day! (even after we drove around test driving other cars). Not only was there no hidden fees or other related nonsense, Bob even found us an additional rebate for which we were eligible though it was not advertised! He set up a day and time to pick up our new Explorer and everything went smoothly. Steve in the finance department was a pleasure to work with. He made sure that I understood absolutely everything before I left. Every one at Salerno Duane seems to genuinely enjoy their jobs and care about their customers. I've worked with 3 other major dealerships in the area for previous purchases and leases and Salerno Duane Ford was by far the best experience I have ever had with a car dealership. I would recommend them to anyone in the market and I plan on returning upon lease end. More

Supportive and patient Bob Cerza always welcomed me on my many visits to the showroom and was very patient throughout the buying process. My previous car had been totaled, Bob Cerza always welcomed me on my many visits to the showroom and was very patient throughout the buying process. My previous car had been totaled, and I was driving a temporary leased vehicle. Bob never made me feel under pressure to act quickly. He explained all my options and made me feel comfortable about my choice. I was concerned about keeping within my budget; Bob explained the incentives and helped me get a good price. It's nice, and important, to be welcomed with a smile before-during-and after the sale. Bob will get and keep customers for Salerno-Duane Ford. More

Trade in of Ford Escape and new purchase 2015 Escape A late night email to Ariel Sallemi with questions about New Ford Escapes,( after I dropped our 10 year old Hybrid off at Service.) Next am- email w A late night email to Ariel Sallemi with questions about New Ford Escapes,( after I dropped our 10 year old Hybrid off at Service.) Next am- email with info ! Met with Vito next day, he found a perfect car for us. 2 days later we drove off in our new Escape . Love it ! We sadly waved goodbye to our old one. Thank you Vito! and Arirl. What a great team. What a positive experience. Diane Genco Westfield, NJ More

Best car buying experience It was time to replace our 2005 Mustang which had 179,000 miles, and we chose Salerno Duane because they had the 2014 Ford Edge in the Sunset color th It was time to replace our 2005 Mustang which had 179,000 miles, and we chose Salerno Duane because they had the 2014 Ford Edge in the Sunset color that we wanted on their lot. We were very lucky to have Bob Montgomery as our sales representative, he was the best. We received a great trade in price, many rebates, excellent pricing overall, and the 4 year financing plan we wanted at a lower percentage than our Credit Union offered. Bob did everything in a few hours from having the Mustang appraised to working with the finance guy for our loan. When we came back to pick up the Edge a few days later (our decision, they offered to have everything ready the next day), Bob took off our plates and even washed them! He took the time to show us everything in the vehicle, and was never pushy or in a rush. I highly recommend Salerno Duane Ford for anyone looking for a new Ford in NJ. More

Great and efficient experience Buying a new car is always a particular moment for me, and more when I decided to realize one of my dream, drive one of my favorite cars, the Ford Mus Buying a new car is always a particular moment for me, and more when I decided to realize one of my dream, drive one of my favorite cars, the Ford Mustang. Bob Cerza guided me during all the deal and was very professional, fair and efficient. I really appreciate that. Good experience from the beginning to the the garage exit with the car ! More

Great Experience for 1st Time Car Buyer As a first time car buyer, I wasn't sure what to expect. Bob Montgomery was extremely helpful and guided me through the whole process. His knowledge o As a first time car buyer, I wasn't sure what to expect. Bob Montgomery was extremely helpful and guided me through the whole process. His knowledge of the cars and friendly demeanor made this a wonderful experience for me. I would recommend Salerno Duane Ford and Bob to anyone. I love my new Ford Escape! More

Customer for life better than one time sale I was not in a hurry to buy or lease but Bob Cerza's understanding and exemplary sales approach made it an easy decision to consumate a deal. Bob trul I was not in a hurry to buy or lease but Bob Cerza's understanding and exemplary sales approach made it an easy decision to consumate a deal. Bob truly understands the value of a lifelong customer, compared to the 'I win, you lose' deal. Truly an easy and comfortable experience - I had many reasonable deals on the table with other dealers but felt that Bob immediately gained my trust and made my decision easy. My lease on a 2015 Ford Explorer was closed within 48 hours of meeting Bob. See you next time. More

The Disneyland of Car Dealerships My husband and I recently purchased a new Ford Escape from Salerno Ford in Summit, NJ, and we could not be more pleased with the experience. No pressu My husband and I recently purchased a new Ford Escape from Salerno Ford in Summit, NJ, and we could not be more pleased with the experience. No pressure, no unfair haggling, and Bob Cerza was an absolute gem. Additionally, the general manager made the return of our leased vehicle seamless and painless. As we were finalizing our new auto agreement I commented to Bob that theirs is the Disneyland of auto dealerships because it's the happiest place on earth. Would absolutely recommend Bob and this team. More

Best Car Buying Experience I would just like to say this would be the 2nd Ford Explorer I have bought from this dealership and Bob Cerza has made both buying experiences truely I would just like to say this would be the 2nd Ford Explorer I have bought from this dealership and Bob Cerza has made both buying experiences truely pleasurable. no pressure, very imformative and Bob clearly knows the business and worked with me to get the best deal for the car. I would reccomend Bob to anyone looking to buy a car because the experience was great and very thourough. The car was exactly what i wanted and I will keep buying cars from Bob in the future. Ed in finance was also a great person to work with and made the experience enjoyable and informative. More