Salerno Duane Ford

It was. Positive experience It was an overall positive experience dealing with Bud Dyer. He was very accomodative and was easy to work with. The rest of the crew were friendly an It was an overall positive experience dealing with Bud Dyer. He was very accomodative and was easy to work with. The rest of the crew were friendly and knowledgable More

No pressure, easy to deal with, and quick First of all, Steve C gets high marks for going far and beyond in providing all the details about Fiesta ST I was shopping for. He did a great job at First of all, Steve C gets high marks for going far and beyond in providing all the details about Fiesta ST I was shopping for. He did a great job at matching and beating bids from other dealerships. All of that over email even before stepping into the dealership. Then once there, Bob C did an awesome job of taking care of all the logistics, in very friendly, no pressure and quick way. Bob was very pleasant and very flexible with my schedule. Very happy with the dealership experience. Btw, I've passed by 4-5 other Ford dealerships on my way to this place. Finally, a quick quote from Steve: "We are not a large dealership, and we try to do things a little differently here". And that's exactly what my experience was, after having "the privilege" to deal with "traditional" dealerships, for my 2 previous new car purchases. Highly recommended! Btw, this is my 1st Ford, after having driven only Japanese and German cars:) More

thank for my New Explorer Thanks, you are the Best dealer, your sales Bud dyer was a very nice and excelent seller, i'm very happy for my New Explorer. Thanks, you are the Best dealer, your sales Bud dyer was a very nice and excelent seller, i'm very happy for my New Explorer. More

Awesome experience I knew exactly what I wanted. Vito provided exceptional customer service by listening to my desires and matching me quickly to possible vehicles. It I knew exactly what I wanted. Vito provided exceptional customer service by listening to my desires and matching me quickly to possible vehicles. It was a quick and easy process. More

Friendly with no pressure Unlike every other dealership I went to, where they followed me around, pressured me, and at one point even yelled at me for daring to ask for a night Unlike every other dealership I went to, where they followed me around, pressured me, and at one point even yelled at me for daring to ask for a night "to think about such a large purchase" it was such a pleasure to work with Bob Cerza at Salerno Duane Ford. He was super helpful, went over every option, and was the nicest car salesman I've ever met. We are planning on purchasing another new vehicle within the next year and we will definitely make Salerno Duane our first stop. And I absolutely LOVE my new Ford Focus. More

Purchase of 2015 Fusion I found a home like welcome when I walked through the door, The staff was freindly and at know time was thier any pressure to buy. I left very satisfi I found a home like welcome when I walked through the door, The staff was freindly and at know time was thier any pressure to buy. I left very satisfied with a new car and the entire experiance was a pleasure. Ted More

Friendly and honest! Prior to even deciding on Ford, Ariel Sallemi spent time answering all of my questions via email. Bob Cerza was kind enough to set me up with a test Prior to even deciding on Ford, Ariel Sallemi spent time answering all of my questions via email. Bob Cerza was kind enough to set me up with a test drive of the 2015 Explorer. I didn't feel pressured or hassled at all even though I was on my way from Salerno Duane to test drive other makes of SUV. Ultimately after test driving other makes and models we decided on Ford and it was easy to choose the team at Salerno Duane. Bob made the entire process easy and clear. He found the advertised special we were considering and got us started on our lease the very same day! (even after we drove around test driving other cars). Not only was there no hidden fees or other related nonsense, Bob even found us an additional rebate for which we were eligible though it was not advertised! He set up a day and time to pick up our new Explorer and everything went smoothly. Steve in the finance department was a pleasure to work with. He made sure that I understood absolutely everything before I left. Every one at Salerno Duane seems to genuinely enjoy their jobs and care about their customers. I've worked with 3 other major dealerships in the area for previous purchases and leases and Salerno Duane Ford was by far the best experience I have ever had with a car dealership. I would recommend them to anyone in the market and I plan on returning upon lease end. More

Supportive and patient Bob Cerza always welcomed me on my many visits to the showroom and was very patient throughout the buying process. My previous car had been totaled, Bob Cerza always welcomed me on my many visits to the showroom and was very patient throughout the buying process. My previous car had been totaled, and I was driving a temporary leased vehicle. Bob never made me feel under pressure to act quickly. He explained all my options and made me feel comfortable about my choice. I was concerned about keeping within my budget; Bob explained the incentives and helped me get a good price. It's nice, and important, to be welcomed with a smile before-during-and after the sale. Bob will get and keep customers for Salerno-Duane Ford. More

Trade in of Ford Escape and new purchase 2015 Escape A late night email to Ariel Sallemi with questions about New Ford Escapes,( after I dropped our 10 year old Hybrid off at Service.) Next am- email w A late night email to Ariel Sallemi with questions about New Ford Escapes,( after I dropped our 10 year old Hybrid off at Service.) Next am- email with info ! Met with Vito next day, he found a perfect car for us. 2 days later we drove off in our new Escape . Love it ! We sadly waved goodbye to our old one. Thank you Vito! and Arirl. What a great team. What a positive experience. Diane Genco Westfield, NJ More

Best car buying experience It was time to replace our 2005 Mustang which had 179,000 miles, and we chose Salerno Duane because they had the 2014 Ford Edge in the Sunset color th It was time to replace our 2005 Mustang which had 179,000 miles, and we chose Salerno Duane because they had the 2014 Ford Edge in the Sunset color that we wanted on their lot. We were very lucky to have Bob Montgomery as our sales representative, he was the best. We received a great trade in price, many rebates, excellent pricing overall, and the 4 year financing plan we wanted at a lower percentage than our Credit Union offered. Bob did everything in a few hours from having the Mustang appraised to working with the finance guy for our loan. When we came back to pick up the Edge a few days later (our decision, they offered to have everything ready the next day), Bob took off our plates and even washed them! He took the time to show us everything in the vehicle, and was never pushy or in a rush. I highly recommend Salerno Duane Ford for anyone looking for a new Ford in NJ. More