Salerno Duane Ford

Excellent new car lease transaction!! From my initial on-line contact with this dealership for a Ford Escape, to my experience at the dealership with Salesman Bob Montgomery, this was one From my initial on-line contact with this dealership for a Ford Escape, to my experience at the dealership with Salesman Bob Montgomery, this was one of the smoothest new car transactions I've had. More

Best Ford Dealer Experience Ever Went online in the morning to inquire about returning my leased Explorer and getting another one. I was given three dealers in the area to contact. Went online in the morning to inquire about returning my leased Explorer and getting another one. I was given three dealers in the area to contact. Salerno Duane was the only one to call the next hour and their internet salesperson set me up to meet a rep at 2 pm that afternoon. I walked in and was greeted by Bob Cerza. All I can say is that Bob was BY FAR the best Ford salesperson I have ever met. I couldn't get over the fact that my buying experience was comfortable, friendly, and most important of all I wasn't pressured in any way. I have leased five explorer's over the years and my only regret is that I wish I would have met Bob years ago. I also met the dealership manager and the credit manager. Both of these gentleman were top notch professionals. Bottom line is that I felt I got a very reasonable deal on the vehicle WITHOUT the usual nonsense associated with buying or leasing a new vehicle. I certainly will tell everyone looking for a vehicle to visit Salerno-Duane ! More

Excellent and trustworthy service My husband and I visited this dealership hoping to purchase a car that day. We were delighted to leave with the car we wanted and with a very pleasant My husband and I visited this dealership hoping to purchase a car that day. We were delighted to leave with the car we wanted and with a very pleasant experience. Bob Cerza, our sales rep was extremely helpful, friendly and trustworthy. He patiently dealt with all our queries, he found the best car for us, and was very nice to deal with. The environment of the dealership was also very relaxing and helpful. It was very important to us to trust our dealer and to feel like all our concerns were dealt with. Bob covered all these bases. My husband and I would definitely recommend Bob Cerza to anyone looking to purchase a car. More

Amazing Customer Service Walked in with the idea of what i wanted and my dealer Bob Montgomery solidified what i wanted. Great attitide, Knowledge, and all around great person Walked in with the idea of what i wanted and my dealer Bob Montgomery solidified what i wanted. Great attitide, Knowledge, and all around great person. More

Overall positive experience. Very positive experience, we have bought/leased many cars from this dealership. The service was very good. My only issue was they did not have a vehi Very positive experience, we have bought/leased many cars from this dealership. The service was very good. My only issue was they did not have a vehicle to look at on site before purchasing. But Bob was helpful in finding other dealerships that may have one I could look at. More

Great friendly sales and service. We have been going here for over twenty years and the employees have always been well informed and helpful. We leased a Ford Edge. Bob answered all ou We have been going here for over twenty years and the employees have always been well informed and helpful. We leased a Ford Edge. Bob answered all our questions and reviewed all the options with us. He walked us through all the new features and how they worked with knowledge and understanding. More

Great to work with Bob Cerza was great to work with and the dealership is very convenient. Bob was great in helping me understand all the great technology in my new veh Bob Cerza was great to work with and the dealership is very convenient. Bob was great in helping me understand all the great technology in my new vehicle. More

Pleasant and honest and extremely helpful. I had just about given up on the Ford brand and Salerno Duane Ford dealership and there staff has made me believe in buying another Ford Explorer! I had just about given up on the Ford brand and Salerno Duane Ford dealership and there staff has made me believe in buying another Ford Explorer! More

A dealership with Integrity Let me say I hated Ford Explorers once upon a time but man o man has that changed in a big way. Thanks to a fortunate meeting one late night with Robe Let me say I hated Ford Explorers once upon a time but man o man has that changed in a big way. Thanks to a fortunate meeting one late night with Robert Cerza, "Miracle Bob" as he's now known as, helped me and my family transition into a certified preowned 2014 Ford Explorer. Ford has come along way and I feel that Salerno Duane is a dealer with integrity that does well by the Ford Brand. Stop by and ask for Miracle Bob and see if Lucy the dealership's mascot is on site. More

Ford Explorer Purchase Oct 2016 Bob Montgomery was a fabulous Sales Consultant. He understood our needs and what we were looking for and made it happen. We would certainly recommen Bob Montgomery was a fabulous Sales Consultant. He understood our needs and what we were looking for and made it happen. We would certainly recommend this dealership to friends and family. More