Saint J Subaru

Quick & easy I was able to get a price on a new car and a price for my trade without driving to the dealership. The price was fair and much better than my local d I was able to get a price on a new car and a price for my trade without driving to the dealership. The price was fair and much better than my local dealership. Everything was taken care of quickly through email and the car was ready when I arrived with my trade. Well worth the drive! More

Traded 2012 Outback for 2016 Impreza I had the best customer service ever at St.J Subaru. The sales team was willing to work with me to find the car and payment that fit my needs. I app I had the best customer service ever at St.J Subaru. The sales team was willing to work with me to find the car and payment that fit my needs. I appreciate that they all were very personable and accommodating. They worked hard and patiently to find me the car that I wanted. I appreciate that the owner sat down with me and had a 1:1 conversation about the car and life in general. I appreciate that the business representative treated me like family. Overall it was the best experience I could have asked for. More

Low pressure sales This was our first experience buying a vehicle from St. J Subaru and we felt it was a good experience. Armel was patient and helpful as our salesman. This was our first experience buying a vehicle from St. J Subaru and we felt it was a good experience. Armel was patient and helpful as our salesman. During the purchase experience, I found the discussion of optional vehicle protection plans to be somewhat lengthy, but we never felt overly pressured. One suggestion would be for the salesmen to be given a clipboard with all the vehicles listed, their mileage, and their prices to make for a quicker survey of the vehicles in the lot. The used vehicle we purchased required a repair, and Armel communicated well about when that would be completed and ready for pick up. More

Very pleasant We have always had a good experience when dealing with the Folks at St. Jay Subaru. They are low pressure and are always willing to work with us. In We have always had a good experience when dealing with the Folks at St. Jay Subaru. They are low pressure and are always willing to work with us. In my opinion they go that "extra mile", and that is why we keep coming back. More

Purchased a new Impreza from Dan Verge We are very pleased with the dealership and in particular Dan Verge, who helped us find a great car without being pushy or impatient with us. He told We are very pleased with the dealership and in particular Dan Verge, who helped us find a great car without being pushy or impatient with us. He told us everything we needed to know in order to make the decision that was right for US. He understood our issues with having a high-mileage trade-in and a bit of negative equity, and we ended up with exactly the right car for us. More

Great buying experience! A couple of weeks ago we purchased our second Subaru Outback in less than 18 months from St. J. Subaru. I needed a newer vehicle, and after having a g A couple of weeks ago we purchased our second Subaru Outback in less than 18 months from St. J. Subaru. I needed a newer vehicle, and after having a great buying experience 18 months ago we decided to return to St. J. Subaru to see what they had in late model Outbacks. We found a slightly used 2016 Outback Premium with less than 10,000 miles. The entire buying experience went quickly and painlessly, and we felt like we bought it for a very reasonable price. This car was a St. J. service loaner, and I believe it was very new on the used lot when we went to visit. It wasn't even in their used inventory on their web site at this point. It was a rainy day when we made the deal. After I picked up the vehicle I noticed some cosmetic scratches on the exterior paint that I had not noticed and I believe had even escaped the eyes of the sales team. Upon calling to inquire how to fix this, the company agreed to take the car back for part of a day and fix the problem. It now looks great. A few days later, after I had an "oh, by the way, how do I set this up" question that the salesperson could not answer. He made every effort to get us an answer by going to their service department, and then inquiring with NE regional Subaru. Still no answer yet, but I really appreciated a sincere effort to get an answer when there may be no real answer. My wife and I have bought a number of new cars over the past 40 years, and only one time prior to dealing with St. J. Subaru did we have a buying experience anywhere near this good. More

Enjoyed dealing with Armel. Previously bought a car from Armel at the Car Store in Norwich. Though the dealership down there is poor in my (extensive) experience, Armel was the e Previously bought a car from Armel at the Car Store in Norwich. Though the dealership down there is poor in my (extensive) experience, Armel was the exception. He was well-prepared,, friendly, and made a material contribution to my process of choice among competing models. Most of all, I trusted him and we had no problem negotiating a reasonable price then and now during my most recent purchase.I was also impressed with his ability to teach us what we needed to know about driving our new Subaru with its varied safety and communication systems. Thank you Armel! More

Paul Devenger was good to work with Willam was my sails person and I don't think he did much for his commission. He claimed he called me twice but no meseg or missed calls on my phone. Willam was my sails person and I don't think he did much for his commission. He claimed he called me twice but no meseg or missed calls on my phone. Aperently you don't fill gas on used cars when you sell them. However most dealers make more money on used cars than new. The car was clean and in very nice condition when we picked it up as I would expect. Over all I don't think Willam did much exsept tell me what you dealer could not do. I really bout the car from Paul even though he is not the sails person. Picking up the car was very quick and efficient a pleasant experance over all from your finance department. More

New car buying experience I was very pleased with the dealership, John Martin and Dan Verge, and of course the deal I received. I was trading 2 cars and frankly another dealer I was very pleased with the dealership, John Martin and Dan Verge, and of course the deal I received. I was trading 2 cars and frankly another dealer would not even look at one, said there was no market for it. St J Subaru took it as a trade sight unseen. Thanks guys!!!! More

The place to purchase a Subaru I have high expectations of car dealerships being in sales myself and being someone who often purchases vehicles and my expectations have been met ver I have high expectations of car dealerships being in sales myself and being someone who often purchases vehicles and my expectations have been met very well here....not once but twice. In the fall I got my new 2016 WRX STI from Armel and got a much better deal than other dealerships were willing to do. I liked the service so much that we got a 2016 WRX for my girlfriend from him as well and are equally happy with that experience. We were treated with respect, given a fair deal and got the vehicles we wanted, all while being treated as friends by Armel. I wouldn't buy a Subaru anywhere else at this point because other dealerships including Burlington Subaru and Twin City didn't treat us with much respect at all. Thank you Armel and the Saint J team...we love our cars! More