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Saint J Subaru

St Johnsbury, VT

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866 Reviews

664 Memorial Dr

St Johnsbury, VT

05819

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866 Reviews of Saint J Subaru

October 13, 2016

treated respectfully Armel was a great salesperson to deal with. He listened well to our needs and was very knowledgeble on the products and options. He was understandi More

by Janice Scruton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armel
Oct 14, 2016 -

Saint J Subaru responded

Janice, thanks for this nice review! Armel truly knows his stuff. We make sure all of our employees are knowledgeable and he will be glad to hear about your experience. Please feel free to visit us if you have any further needs. Regards, Saint J Subaru Team

October 12, 2016

Guided us through the process so it was a comfortable experi Everyone, particularly the salesperson Rose, helped us reach a good decision that we felt was the right one for us. Everyone involved was very helpfu More

by AWD guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Wood, John Martin
Oct 13, 2016 -

Saint J Subaru responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Rose and our team were very helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Regards, Saint J Subaru Team

October 06, 2016

friendly i was pleased by the way the car was explained. When i left i felt i knew everything i needed to know about the car to take advantage of the extras More

by old guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kurt
Oct 07, 2016 -

Saint J Subaru responded

Congratulations on your new vehicle! We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. We'll be sure to pass your thanks on to Kurt and all of us hope to see you again when the time comes to service your new car. Regards, Saint J Subaru Team

October 04, 2016

Seemed friendly but not up front. Month of September at this dealership you received remote car starter floor mats and winter tires. Traded a beautiful jeep wrangler for an STi. I set More

by SubaruGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager Pete
Oct 05, 2016 -

Saint J Subaru responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and you actually really help us by bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you. Regards, Saint J Subaru Team

October 04, 2016

Total customer care. In forty years of car buying, I have never been treated so well as by the staff of St. J Subaru. They are quick to respond to any question you may hav More

by Ronnan125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Edwards and Chris Matte
Oct 05, 2016 -

Saint J Subaru responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and we're glad that our team was able to show you what we strive to deliver. We look forward to working with you again! Regards, Saint J Subaru Team

September 30, 2016

Factfinding turned into Purchase We had decided to purchase a new Subaru next spring. But our preliminary discussion of pricing turned into a purchase of a new Forester Subaru. Our More

by rmgmidd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Peters, Kevin Fonteha, and Pete Blaisdell
Oct 03, 2016 -

Saint J Subaru responded

Thanks for this outstanding review and congratulations on your new Forester! We know that buying a car is an important decision and it's awesome to know that our team assisted you in such a professional manner. Please feel free to contact us if you have any questions on your new vehicle. Regards, Saint J Subaru Team

September 12, 2016

Failed inspection to generate repairs that were no needed. My Subaru Outback passed inspection at another well respected facility . after failing at Saint J Subaru. I was told the repairs they required were n More

by Bastian617
Customer Service
Recommend Dealer
No
Employees Worked With
Corey Watkins
Sep 16, 2016 -

Saint J Subaru responded

Hi there! We are very sorry to hear that your car didn't pass inspection. Our Inspection license is very important to us, as well as your safety is. We stay close to the book on all Vermont Safety Regulations because we want to keep you as safe as possible. If you would like to give our Service Manager, Patrick Brown, a call at (802) 748-2000 he would be happy to talk to you about it in more detail.

September 10, 2016

Great job. I got the the car I wanted at the price I wanted. Good job STJ Subaru! I am sure we will love our new Cross Trek. More

by screenname24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan , Pete
Sep 12, 2016 -

Saint J Subaru responded

Hi there! Thank you so much for taking the time to leave us this review! We are so glad you left here with the car and price you wanted! Please, don't hesitate to reach out to us if you find yourself with any questions about your new Crosstrek! Dan is always willing to help a customer if he can!

September 07, 2016

All Good. I went to 2 other Subaru dealers in VT. But St Johsbury was more ready to help me find the right color, the right interior, at the right price that I More

by Mandyk
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin and Zane
Sep 08, 2016 -

Saint J Subaru responded

Hi Miranda! Thank you so much for taking the time to leave us this great review! We are happy with your new Crosstrek and the deal you got from us! Zane is a great sales person and always pays attention to the things his customers express are important to them. We are so glad you could get exactly what you wanted in your new car :-) please, don't hesitate to reach out if you find yourself with any questions in the future. We are only a phone call away and are happy to help if we can!

September 01, 2016

The only place to buy a Subaru Shopping for a new car can be a stressful, pressure-packed experience to be avoided. Such was definitely not the case at St. J Subaru. I had previou More

by Lawnacres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zane Peters
Sep 02, 2016 -

Saint J Subaru responded

Hey there! Thank you so much for taking the time to leave us such a great review! We know that buying a car has been stereotyped as being a "bad experience" - that's why we do things a little differently here. We want you to have a good time, buying a new car! We try to make the entire experience (from beginning to end) an enjoyable one. We are so glad Zane and the rest of our crew made it just that! Please, don't hesitate to reach out to us if you find yourself with any questions in the future. We are always willing to help a customer if we can - and we are only a phone call away! Thanks again!

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