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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.5
1,024 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,024 reviews

September 12, 2011

Purchasing my vehicle at Safford Chrysler Jeep Dodge of Fredericksburg, VA was the best car purchasing experience that my husband and I have ever had. The staff was professional, courteous,honest,fair and More

by Elle65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken / Terry Landry, Ken Irwin
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Ken Irwin and Terry Landry - and look forward to seeing you again in the future!

September 12, 2011

I have been bringing my car to Safford Dodge of Fredericksburg for several years. Recently I brought my car in for an inspeection and as always very pleased with the service I was given. Very plea More

by litlwhim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Hawk& Rob Stockings
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience with our service department. Shawn and Rob are a very good example of the the type of employees Safford Chrysler Jeep Dodge of Fredericksburg employs - those who show a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure Shawn and Rob receive a copy of your letter in their employee files, and thanks again for passing along your 5-star review!!

September 12, 2011

Had a great experience the staff, especially Emily Baumgartner, who provided friendly advice and excellent customer service. I would recommend others to Safford Jeep because of Emily. More

by gmvecchi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Baumgartner
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Emily Baumgartner - and look forward to seeing you again in the future!

September 12, 2011

Gary was great to work with. The dealership was quite busy and Gary made sure my children were entertained while we filed all of the paper work. Mr. Southall also helped me set up my phone so I could use More

by mlallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Southall, Gary Southall
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

______________________________ Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to Gary and look forward to seeing you again in the future!

September 12, 2011

It was great dealing with Gary Southall. He went well out of his way to make my purchase as smooth as possible. If by chance in the future I wish to make another purchase, I have no problems looking to Gary More

by Jeff Kanney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Southall, Gary Southall
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you experienced great service, we agree - Gary is pretty awesome. Making sure our customers are pleased is his number one priority. We'll pass along your comments to Gary - and enjoy your new vehicle!

September 12, 2011

Rob and his team (Tim) have been my service of choice for a few years. I live in Richmond, VA and take my Sprinter to Rob and Tim for all my service needs. That is a 45 mile drive for service - my wife driv More

by SteveCourier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stocking
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you like Safford Chrysler Jeep Dodge of Fredericksburg so much that you're willing to drive 45 miles out of your way for service! Wow - that really says something! Rob, Tim, and our entire service department are a very good example of the the type of employees Safford Chrysler Jeep Dodge of Fredericksburg employs - those who show a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure Rob receives a copy of your letter in his employee file, and thanks again for passing along your very kind review!!

September 12, 2011

I needed an typical service oil change and alignment. Service was quick and friendly. Shawn is very knowledgeable, and I was happy with the work. More

by stacybstacyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking a quick moment to comment on your service experience with safford chrysler jeep dodge of fredericksburg - we're glad it was quick and to the point. keeping our customers happy is our number one priority. thanks for sharing your review of shawn's expertise - we'll pass that along to him. see you next time!

September 10, 2011

This is an outstanding dealership, which features fast and superior customer service, as well as friendly and knowledgable employees! The Service Department is exceptional! All automobile dealerships sho More

by reedksrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Miles
Sep 11, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

WOW! What an awesome review! Thanks so much for your very kind words. 'Fast, superior customer service' is absolutely what we strive for, and we're glad you were able to experience that during your visit with us. We will continue to do everything we can to live up to your 5-star review!

September 10, 2011

I brought my 2011 Liberty in for its first oil change. Gil was welcoming, efficient and very friendly. Best service I've had yet from any dealership! I didn't have to wait very long at all (around 30 min More

by tergam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil, Gill Brown
Sep 11, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience with our service department. Gil is a very good example of the the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - one who shows a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure Gil receives a copy of your letter in his employee file, and thanks again for passing along your 5-star review!!

September 10, 2011

Benjamin was very friendly, polite and knowledgable about the vehicles. The dealership made sure I was comfortable with my purchase and felt good about the deal I received. More

by masonti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Clarke
Sep 11, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Ben Clarke - and look forward to seeing you again in the future!

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