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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.5
1,024 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,024 reviews

September 17, 2011

Jim Schafer was very friendly and funny when he was talking to us about the jeep we ended up buying. He seemed very knowledgable about all the cars we asked about. I had a great experience at your deal More

by Lisa McCracken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schafer
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Jim Schafur - and look forward to seeing you again in the future! Enjoy your Jeep!

September 17, 2011

The dealership has a long waiting time, does not complete the service when requested, offers only excuses for their lack of efficiency, and does not understand that not everyone has the luxury to take the da More

by Tania0981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gill and John Burn
September 15, 2011

I went and spoke with Tim Grant. Great person to deal with and all of the employees were so inviting and friendly, most informable about all their autos on the lot. They have a huge selection to pick fro More

by tuffc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Grant
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Tim Grant and all of our sales staff at Safford Chrysler Jeep Dodge of Fredericksburg. Tim is a perfect example of the type of employee you will find here at our store - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We'll make sure Tim receives a copy of your letter, and thanks again!

September 15, 2011

I bought my 2004 Dodge Dakota from a different dealer in Virginia. In 2005 I moved to Fredericksburg and wanted to locate the local Dodge dealer to assist me in any maintenance issues I may have. Shortly, More

by Kent.Sylvester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Baumgartner
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Emily Baumgartner in our customer service department. Emily is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We'll make sure Emily receives a copy of your letter, and we'll see you in a couple of years. :-)

September 15, 2011

Rob is courteous, friendly, knowledgeable, and professional. On each service visit, he reviews my service records and recommends scheduled maintenance necessary to keep my truck in good running c More

by upchuck22
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stocking
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience with our service department. Rob is a very good example of the the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - one who shows a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure Rob receives a copy of your letter in his employee file, and thanks again for passing along your 5-star review!!

September 14, 2011

Wonderful customer service, very friendly and caring on what I was looking for and what I wanted. Tim was very experienced and helpful with all of my questions and concerns. Thanks so much More

by bonnie43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Grant
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Tim Grant in our sales department. Tim is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We'll make sure Tim receives a copy of your letter, and thanks again!

September 14, 2011

Between Scott Rader and Joan Bays was the main reason that I purchase a new Dodge Ram 1500. They went above and beyond their duties to make sure that I was happy. More

by Fworrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader, Scott Rader, Joan Bays
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you experienced great service, both with Scott and Joan. Making sure our customers are pleased is our number one priority. We'll pass along your comments to both Joan and Scott - and enjoy your new truck!

September 14, 2011

mr shawn hawk serviced my vehicle and did a very good job.everything went great afterwards my car is running like new now.he is is the best mechanic we have ever seen.i look forward coming back again to More

by cableman7413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shawn hawk
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience with our service department. Shawn is a very good example of the the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - one who shows a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure Shawn receives a copy of your letter in his employee file, and thanks again for passing along your 5-star review!!

September 14, 2011

Made me a great deal. Very friendly and worked well with my budget and credit rating. He showed me many options in my price point More

by reenieme07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tim grant
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Tim Grant in our sales department. Tim is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We'll make sure Tim receives a copy of your letter, and thanks again!

September 14, 2011

I took my 2004 truck to Safford for repair and drove out with a new truck. I received great customer service and a very fair price. I knew what I wanted and that was recognized by the sales team so I was no More

by rojphun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader, Leo (GSM) and Jay in Service, Scott Rader, Leo Nerushkin
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Leo and Scott - and look forward to seeing you again in the future!

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