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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.6
1,019 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,019 reviews

September 14, 2011

Wonderful customer service, very friendly and caring on what I was looking for and what I wanted. Tim was very experienced and helpful with all of my questions and concerns. Thanks so much More

by bonnie43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Grant
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Tim Grant in our sales department. Tim is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We'll make sure Tim receives a copy of your letter, and thanks again!

September 14, 2011

Between Scott Rader and Joan Bays was the main reason that I purchase a new Dodge Ram 1500. They went above and beyond their duties to make sure that I was happy. More

by Fworrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader, Scott Rader, Joan Bays
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you experienced great service, both with Scott and Joan. Making sure our customers are pleased is our number one priority. We'll pass along your comments to both Joan and Scott - and enjoy your new truck!

September 14, 2011

mr shawn hawk serviced my vehicle and did a very good job.everything went great afterwards my car is running like new now.he is is the best mechanic we have ever seen.i look forward coming back again to More

by cableman7413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shawn hawk
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience with our service department. Shawn is a very good example of the the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - one who shows a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure Shawn receives a copy of your letter in his employee file, and thanks again for passing along your 5-star review!!

September 14, 2011

Made me a great deal. Very friendly and worked well with my budget and credit rating. He showed me many options in my price point More

by reenieme07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tim grant
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Tim Grant in our sales department. Tim is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We'll make sure Tim receives a copy of your letter, and thanks again!

September 14, 2011

I took my 2004 truck to Safford for repair and drove out with a new truck. I received great customer service and a very fair price. I knew what I wanted and that was recognized by the sales team so I was no More

by rojphun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader, Leo (GSM) and Jay in Service, Scott Rader, Leo Nerushkin
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Leo and Scott - and look forward to seeing you again in the future!

September 14, 2011

Ben was very helpful and was willing to work for us to get a good deal. Terry made sure finance and warranty were expedient and painless! More

by vtbgooden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben (Sales) and Terry (Finance)
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you experienced great service, both with Ben and with Terry in the finance department. Making sure our customers are pleased is our number one priority. We'll pass along your comments to both Ben and Terry - and enjoy your new vehicle!

September 14, 2011

I started looking for a new Jeep Wrangler over 5 months ago. This is when I met Al. He was never pushy and was able to provide me answers to all my questions. He kept me updated on the new 2012 Wrangler an More

by happyinmyjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Allee, Al Allee
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of experience purchasing your Jeep with Al. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Al - and look forward to seeing you again in the future!

September 13, 2011

I brought my car into Safford Dodge for service. I recieved great service from Shawn Hawk. He is very proffesional and knowlegeable. I would recommend Safford Dodge to my friends and family. More

by DixieDoodle71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Hawk
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you experienced great service. Making sure our customers are pleased is our number one priority. We'll pass along your comments to Shawn - and thanks for your continued business with Safford Chrysler Jeep Dodge of Fredericksburg!

September 13, 2011

Good Customer service. Friendly people everyone was friendly about all my needs. Paul Pastell was great and fast with all my service needs. will be back for all my service needs. More

by rjohnson912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Paul Pastell
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Paul Pastell and our service department. Paul is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We'll make sure Paul receives a copy of your letter, and thanks again!

September 13, 2011

I worked with Paul Pastell in Service Deptartment. I had an issue with my Sebring not shifting out of park. I called and spoke with Paul Pastell. He assured me that he would be working on my vehicle and tha More

by whitecotton23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Patell
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience with our service department. Paul is a very good example of the the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - one who shows a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure Paul receives a copy of your letter in his employee file, and thanks again for passing along your 5-star review!!

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