Safford Chrysler Jeep Dodge of Fredericksburg

I gave the above ratings because of the outstanding customer service that Jerry provided. He answered all of questions and did not pressure us to buy a car. He worked with us for 8 hours!! He was ve customer service that Jerry provided. He answered all of questions and did not pressure us to buy a car. He worked with us for 8 hours!! He was very patient and understanding! Job well done Jerry! More

Working with Ben made all the difference in the world. He was kind, receptive and actually looked up what I requested in a car. He was attentive, knowledgeable about the car and worked very hard to get t He was kind, receptive and actually looked up what I requested in a car. He was attentive, knowledgeable about the car and worked very hard to get the financing I needed in spite of my situation. He exceeded my expectation of any experience I have ever had of dealing with a car salesperson. I would recommend him and this dealership to anyone. More

Bought a new 2500 cummins diesel, regular salesman had no clue about the truck but had the sense to take me to see Fred Brown. Fred new his product and worked to find the truck I wanted in order to make the clue about the truck but had the sense to take me to see Fred Brown. Fred new his product and worked to find the truck I wanted in order to make the deal happen. He contacted the small credit union in Louisanna where I had my previous truck financed on his day off to make sure we could close out the trade in and allow me to pick the new truck up on the weekend. I wanted a late 2011 new with the HO diesel option in the Laramie trim. He searched all over and found a truck and had it delived to their dealership still getting it at a good price. I took my previous truck to other dealers and they were within a few hundred of what I could get elsewhere, so I do not feel I was low balled on the trade. Fred made this a good experience with a respectable deal, seamless trade-in transaction and great product knowledge. Jay More

When dealing with Rob he has always been honest and explains each job so that i understand it fully and am satisfied it is needed and worth the money to have it done. This has been during several servi explains each job so that i understand it fully and am satisfied it is needed and worth the money to have it done. This has been during several service calls and I always request Rob for aservice writer. More

Great dealer, friendly, helpful, and treated me with repect and honesty. Great selection of vehicles, will definetley be back soon to purchase another vechile. Staff was excellent. repect and honesty. Great selection of vehicles, will definetley be back soon to purchase another vechile. Staff was excellent. More

Jim Schafer was very friendly and funny when he was talking to us about the jeep we ended up buying. He seemed very knowledgable about all the cars we asked about. I had a great experience at your deal talking to us about the jeep we ended up buying. He seemed very knowledgable about all the cars we asked about. I had a great experience at your dealership. More

I bought my 2004 Dodge Dakota from a different dealer in Virginia. In 2005 I moved to Fredericksburg and wanted to locate the local Dodge dealer to assist me in any maintenance issues I may have. Shortly, Virginia. In 2005 I moved to Fredericksburg and wanted to locate the local Dodge dealer to assist me in any maintenance issues I may have. Shortly, two months, after my warranty had expired, my radio suddenly quit working one day for no reason. I called Safford Dodge explained my situation and asked for assistance. They asked me to bring my truck in so they could see what may be wrong. After maintenance personnel looked at the radio, wiring, etc they determined the radio was bad. Stafford replaced the radio free of charge eventhough the vehicle was no longer under warranty. They said replacing the radio free of charge was the RESPONSIBLE AND RIGHT THING TO DO! I still own the truck and the radio still works just fine. Next vehicle I buy, in about two years, will be a Dodge Ram 1500 from Safford in Fredericksburg, VA. More

Rob is courteous, friendly, knowledgeable, and professional. On each service visit, he reviews my service records and recommends scheduled maintenance necessary to keep my truck in good running c professional. On each service visit, he reviews my service records and recommends scheduled maintenance necessary to keep my truck in good running condition. I can always count on Rob to make me feel confident that my truck will perform when I need it. I trust him. More

I went and spoke with Tim Grant. Great person to deal with and all of the employees were so inviting and friendly, most informable about all their autos on the lot. They have a huge selection to pick fro with and all of the employees were so inviting and friendly, most informable about all their autos on the lot. They have a huge selection to pick from and if they dont have it they can get it for you. Would most certainly buy an auto from them. More