Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
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Rob Stocking and his team (Tim O'Sullivan) have been the only ones I prefer to take my Caravan to for service or repair. Rob sold my husband my caravan and when Rob went to the service department, I knew we only ones I prefer to take my Caravan to for service or repair. Rob sold my husband my caravan and when Rob went to the service department, I knew we could trust his honesty on repair or needed services for my vehicle. He has never tried to talk me or my husband into any unnecessary repairs or costs. He fully explains what the repairs will be and the costs before having any work done on my vehicle or my husbands vehicles and always calls if they turn up an unexpected problem that might delay the ready time. We never have to take anything for granted when we rely on Rob. More
Fred was a great salesperson to work with. From the very first phone call all the way until we drove away in our new Ram 1500, he was up front and honest with us, we never felt pressured, he seemed to reall first phone call all the way until we drove away in our new Ram 1500, he was up front and honest with us, we never felt pressured, he seemed to really want us to get the best deal and make sure we were happy with our purchase. Everyone at the dealership was friendly, this was the best car purchase experience we've had. They definitely have repeat customers out of us! More
I did not know that much about gap insurance and Emily helped me understand and transfer it to my new car... she did all the leg work for me. I can tell you that Emily has a strong knowledge about her job helped me understand and transfer it to my new car... she did all the leg work for me. I can tell you that Emily has a strong knowledge about her job and her dealership she represents. Brett always takes care of me when I come in for service and anything I need he explains everything to me about my car and to a point that I understand the problem. when he takes care of me it feels like he cares about my car and I value his word. I always ask for Emily or Brett Brenda More
We had to replace a vehicle that was flooded. We were looking for an American made small/mid-size truck in a base model extend cab w/auto trans. The Ram Dakota fit the bill. Using the USAA buying service looking for an American made small/mid-size truck in a base model extend cab w/auto trans. The Ram Dakota fit the bill. Using the USAA buying service, we received 3 offers from local dealers. The exact model we wanted was not available at the closest dealer (we chose a discontinued model), so we used the base model price as a starting point. Troy offered an upgraded model at a price that was very close to the base model (+$1700). Considering the upgrades, it was not unreasonable. Leo offered better financing than USAA. So the higher price was offset by the lower interest rate. Overall we purchased a better truck for less money. Additional products (bed liner, extended warranty, etc.) were very competitively priced and offered with "no pressure". We were in/out in about an hour. We arrived at 8 pm with a closing time of 9 and did not feel pressured to complete the transaction. Bottom line: Do your homework, know your pricing and tell them what you want/need. Decide if you will purchase "extras" and any "gap" insurance as you can roll these into the total financing. They will work hard to make a deal. Just like any major purchase, EVERYTHING is negotiable. If not, walk away. I feel Safford Dodge worked every figure I was concerned about and we both ended up with a great transaction. Thanks Troy and Leo. We will be back for our next purchase. More
Excellent service!! Outstanding communication on the part of the staff to get the job done!!! 2 Vechicle bought from here and will be back in the future...Joan(spelling) was amazing... of the staff to get the job done!!! 2 Vechicle bought from here and will be back in the future...Joan(spelling) was amazing... More
Larry worked really hard to give us a deal we were happy with and he was very successful! Everyone at the dealership was super nice to us. with and he was very successful! Everyone at the dealership was super nice to us. More
Al Allee and Terry Landry were great! I will definitely visit Al for my next vehicle. Terry got our finance paperwork done in about 5 minutes!! visit Al for my next vehicle. Terry got our finance paperwork done in about 5 minutes!! More
Orlando was very professional, friendly, and well spoken. He listened to what I was looking for and worked hard to find me exactly what I wanted. I will definitely be a repeat customer! He listened to what I was looking for and worked hard to find me exactly what I wanted. I will definitely be a repeat customer! More
My husband and I had a great experience at Safford of fredericksburg. Orlando Vega was very friendly and helpful. He listened to our wants and needs and worked hard to find the right vehicle just for us. fredericksburg. Orlando Vega was very friendly and helpful. He listened to our wants and needs and worked hard to find the right vehicle just for us. This is our 2nd time buying and dealing with Orlando and I wouldn't recommend anyone better! Very honest and professional salesman! We will definitely be a repeat customer. More
My Husband and I initially came in to "Look" only. I had, had one in mind, a 2012 Charger, but, had not been delivered yet. So we looked around to what else was available. I f "Look" only. I had, had one in mind, a 2012 Charger, but, had not been delivered yet. So we looked around to what else was available. I found a couple that were reasonably priced, or could at least work with. Orlando Vega, came up, was immediately helpful, courteous, & very friendly. Very Willing to help. We're repeat buyers from this dealership. And have nothing but, good to say about the service Dept as well. My Husband was just as pleased if not more with his salesman also, Mr. Garretson. They both went out of their way to accomodate our needs and interests. The whole dealership has feeling home and comfort. They made us offer's neither of us could refuse or pass up. My husband and I both ended up walking out that Same day, with not (1) but, (2) NEW vehicles. We couldn't be Happier! I suspect if we continue to be Happy, we'll keep coming back. Just good Business. Thank YOU for Everything Safford Dodge. More