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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.6
1,019 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,019 reviews

September 25, 2011

Rob Stocking and his team (Tim O'Sullivan) have been the only ones I prefer to take my Caravan to for service or repair. Rob sold my husband my caravan and when Rob went to the service department, I knew we More

by kathleen m perkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stocking
Oct 04, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience with our service department. Rob is a very good example of the the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - one who shows a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure Rob receives a copy of your letter in his employee file, and thanks again for passing along your very kind review!!

September 24, 2011

Fred was a great salesperson to work with. From the very first phone call all the way until we drove away in our new Ram 1500, he was up front and honest with us, we never felt pressured, he seemed to reall More

by bam126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Brown, Fred Brown
Sep 25, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you so much for taking the time to recognize the great experience you had with your car purchase at Safford Chrysler Jeep Dodge of Frederickburg.  The level of customer service that you received from Fred Brown is exactly what we strive for here at the dealership, and I'm pleased that you were able to share in that.  I will make Fred aware of your positive feedback and make sure a copy of your letter is placed in his employee files. Enjoy your new truck!

September 24, 2011

I did not know that much about gap insurance and Emily helped me understand and transfer it to my new car... she did all the leg work for me. I can tell you that Emily has a strong knowledge about her job More

by Scrubmonkee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett and Emily
Sep 25, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you experienced great service, both with Emily and Brett. Making sure our customers are pleased is our number one priority. We'll pass along your comments to both Emily and Brett, and thanks so much for your loyalty to our dealership!

September 23, 2011

We had to replace a vehicle that was flooded. We were looking for an American made small/mid-size truck in a base model extend cab w/auto trans. The Ram Dakota fit the bill. Using the USAA buying service More

by checkairspeed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy/Leo, Troy Garretson, Leo Nerushkin
Sep 25, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you so much for taking the time to recognize the great experience you had with your car purchase at Safford Chrysler Jeep Dodge of Frederickburg.  The level of customer service that you received, both from Troy and Leo, is exactly what we strive for here at the dealership, and I'm pleased that you were able to share in that.  I will make Troy and Leo aware of your positive feedback and make sure a copy of your letter is placed in both of their eployee files. Enjoy your new truck, and we look forward to seeing you again!

September 21, 2011

Excellent service!! Outstanding communication on the part of the staff to get the job done!!! 2 Vechicle bought from here and will be back in the future...Joan(spelling) was amazing... More

by RAM274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan(Finance) Troy(sales), Troy Garretson, Joan Bays
Sep 25, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! 2 vehicles - we love that loyalty! Thanks for taking the time to pass along your positive feedback about Joan, Troy, and everyone else that you dealt with at the dealership. Joan and Troy are a perfect example of the type of employees you will find at Safford Chrysler Jeep Dodge - ones who are committed to the customer and making sure their job is done to the best of their ability at all times. We'll make sure they receive a copy of your letter, and thanks again!

September 21, 2011

Larry worked really hard to give us a deal we were happy with and he was very successful! Everyone at the dealership was super nice to us. More

by CherSocha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Lewis, Larry Lewis
Sep 25, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Larry Lewis - and look forward to seeing you again in the future

September 21, 2011

Al Allee and Terry Landry were great! I will definitely visit Al for my next vehicle. Terry got our finance paperwork done in about 5 minutes!! More

by alwaysthebomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Al Allee
Sep 25, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you experienced great service, both with Al and Terry in the finance department. Making sure our customers are pleased is our number one priority. We'll pass along your comments to both Al and Terry - and enjoy your new vehicle!

September 20, 2011

Orlando was very professional, friendly, and well spoken. He listened to what I was looking for and worked hard to find me exactly what I wanted. I will definitely be a repeat customer! More

by Italianbella33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Vega Jr
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you enjoyed your buying experience with Orlando - we agree - he's pretty awesome! Thanks for sharing your experience on dealer rater, and we look forward to seeing you in the future!

September 20, 2011

My husband and I had a great experience at Safford of fredericksburg. Orlando Vega was very friendly and helpful. He listened to our wants and needs and worked hard to find the right vehicle just for us. More

by sjmarsden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
orlando vega
Sep 25, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you so much for taking the time to recognize the great experience you had with your car purchase at Safford Chrysler Jeep Dodge of Frederickburg.  The level of customer service that you received from Orlando is exactly what we strive for here at the dealership, and I'm pleased that you were able to share in that.  I will make Orlando aware of your positive feedback and make sure a copy of your letter is placed in his employee file. Thanks for your loyalty to our dealership - we really appreciate it!

September 20, 2011

My Husband and I initially came in to "Look" only. I had, had one in mind, a 2012 Charger, but, had not been delivered yet. So we looked around to what else was available. I f More

by thstle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Vega, & Troy Garretson, Troy Garretson
Sep 25, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience during your time at our dealership - enough to drive off with 2 vehicles!!! Troy and Orlando are very good examples of the the type of employees Safford Chrysler Jeep Dodge of Fredericksburg employs - ones who show a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure they receive a copy of your letter in their employee files, and thanks again for passing along your wonderful review!!

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