
Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
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Great service, very friendly, no pressure. Chris knows the product well. My first oil change went well; good service hours, reasonable rates. I felt I was given a good deal and have enjoyed every minute the product well. My first oil change went well; good service hours, reasonable rates. I felt I was given a good deal and have enjoyed every minute I've driven my new vehicle. I think the new Chryslers have been well designed and I have faith that I will get great service out of my new car. More
Great "bottom line" price on a new 2011 Chrysler 300 LTD. Optional programs were all offered but no "hard sale" to buy. Thank you! The salesman even provided us a sandwich when it was ap Chrysler 300 LTD. Optional programs were all offered but no "hard sale" to buy. Thank you! The salesman even provided us a sandwich when it was apparent we'd missed lunch to get to the dealership. We were in and out in 3 1/2 hours, which I thought was fast considering we took a good long test drive, our trade-in had to be assessed, financing arranged, and the car prepped for delivery. More
This has been the best experience buying a new car. The staff at Safford Dodge at Fredericksburg were friendly and efficient, especially our salesman Troy. We were in looking at a new truck 6 months prior staff at Safford Dodge at Fredericksburg were friendly and efficient, especially our salesman Troy. We were in looking at a new truck 6 months prior and Troy remembered us. Troy went above and beyond and got us the exact truck we wanted and at a great price. He is a true professional and great person. We will be back in the future to purchase from Troy and Safford again! More
I came to the dealership to look at a low-mileage used Chrsyler Mini Van. The 2011 vehicle I was interested in was sold but Troy showed us a new 2011 vehicle as well as another used vehicle (2010). The Chrsyler Mini Van. The 2011 vehicle I was interested in was sold but Troy showed us a new 2011 vehicle as well as another used vehicle (2010). The 2010 vehicle had most of the items that was on the 2011 and we test drove that vehicle. Troy was very accomodating and friendly to us. He provided excellent service to us. We purchased the 2010 vehicle. More
Went to Safford of Fredericksburg to have some service on my 2008 Town & Country and to check out the Dodge Durango and Jeep Grand Cherokee's. We talked with Mark Miles in the service area and he personally my 2008 Town & Country and to check out the Dodge Durango and Jeep Grand Cherokee's. We talked with Mark Miles in the service area and he personally walked us out to meet Chris Glitzos to talk about our options/needs. Best experience we ever had in looking for and buying a new vehicle. Chris understood our situation and allowed us plenty of time to test drive several vehicles and there was no pressure or sterotypical sales lines or hard sale pressure. The dealer was responsive to our negotiations on both the trade in and sales price. We are very happy with the vehicle and the experience. Highly recommended are both Chris Glitzos in Sales and Mark Miles in Service. More
On Oct. 2nd 2011 I took my 2007 Dodge Ram into Safford Dodge of Fredericksburg for an oil change, and left with a brand new 2012 Dodge Avenger SXT plus and it was all due to the great service I got from e Dodge of Fredericksburg for an oil change, and left with a brand new 2012 Dodge Avenger SXT plus and it was all due to the great service I got from everybody there. It started in service. I saw a sign that said I could get a free appraisal, I said since I'm waiting for my truck, why not. I was then taken to my friend Chris Glitzos who treated me like a friend from the begenning to end. I told Chris I didn't think I could get the car and he said "well lets see" after we figured what would be best for me, Chris got thinggs stared. I loved my truck but it was killing me in gas. I slettled on a lovely 2012 Dodge Avenger SXT Plus, Blackberry Pearl in color. Chris and the team went to work from there. A few hours later I had a new car with great gas MPG, aaand payment I could live with. I'm one happy customer. Not once did I feel rushed or puched into something I was not comforable with. Every experience I've had with the folk at Safford Dodge has been great, and that includs when I got my truck from them a few years back. I would recommend Stafford Chrysler Jeep Dodge of Fredericksburg to any and everyone at anytime. Go Stafford Dodge of Fredericksburg!!!!!!!!!!!!!!!. More
Started going to Safford after the Jeep dealer closed. Was skeptical at first but the service department has been great. I don't feel like I am being charged for extra parts that may or may not be needed Was skeptical at first but the service department has been great. I don't feel like I am being charged for extra parts that may or may not be needed. My car needed a new radiator but the water pump and thermostat were both ok. Feel like another dealer would have wanted to put on a new water pump, etc. A++++++++ More
We had purchased a truck from Scott Rader previously and were impressed by his integrity and friendliness. He was at another dealership at the time. When we found out he was with Safford, there was no quest were impressed by his integrity and friendliness. He was at another dealership at the time. When we found out he was with Safford, there was no question when we spotted the Chrysler 200 on the lot that we would want Scott as the sales professional we would work with in purchasing the car. He is a great asset to Safford. More
James is a very very good salesman. James searched the all dealerships just to find the right Jeep Patriot I was looking for. James worked until he found me the right Jeep. He made the whole experience en all dealerships just to find the right Jeep Patriot I was looking for. James worked until he found me the right Jeep. He made the whole experience enjoyable. He didn't make me feel pressured to buy anything. James made me feel right at home. If I had to buy another Jeep I would buy come to James and get him to help me out. More
Customer Service: I am very particular about my dodge service. When I recently moved to VA, I began the process of "interviewing" dealerships and service advisors with whom I was willing to work. it didn service. When I recently moved to VA, I began the process of "interviewing" dealerships and service advisors with whom I was willing to work. it didn’t take long to find "J". After the long drive, I needed regular service on my Dodge. "J" was wonderful! While talking about scheduling, every date was a bust for some other event related to the move. "J" suggested dropping off the vehicle one evening, they would give me a ride home and back once the service was complete and the installers were gone. This was above the top. I will admit that I thought customer’s service was gone but it is alive and well at Safford Dodge. Quality of Work: I have found the work performed by the service team at Safford Dodge to be of high quality. I have noticed occasionally, that not all fields are completed on the inspection checklist but the item has been inspected. So bottom line, quality of work is high, attention to detail could be improved. Friendliness: Everyone I have had the pleasure of interacting with at the dealership has been friendly and courteous. Overall Experience: I find that I am welcomed here like family and as long as that remains the case, Safford Dodge has a customer for life. Price: Of course this is a dealership prices are a bit higher. I say only a bit as in my "travels" I have found dealerships to be competitive with the local mechanic. The added benefits come from Dodge standing behind the work performed at the dealership and the fact that I can log into the Dodge owners site. The prices are competitive and you get what you pay for. More