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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.4
1,036 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,036 reviews

December 29, 2011

This was the best experience I have ever had with a car lot. I realy did not think I would get approved or they would take my trade in, but Scott kept telling not to give up. He and the fianace office wo More

by shirlpett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader , Scott Rader
Jan 04, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Scott Rader in our sales department. He is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We're so excited for you and your very first car!! We'll make sure Scott receives a copy of your letter, and we look forward to serving all of your car needs in the future!

December 29, 2011

I have had great service and help from the Service Dept. This led me to purchase a new Jeep Grand Cherokee Overland Summit in July, and now a new Chrysler 300 SRT-8. Chris Glitzos was a great sales perso More

by nutradoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glitzos, Jeff Smith, Robert Stark, Chris Glitzos
Jan 04, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you've experienced great service with our service department in the past and decided to give our sales department a try. Everyone that you've dealt with - Chris, Jeff and Robert, are great examples of the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - ones who show a high level of customer service at all times, making sure that the customer knows they are in the best hands. It sounds like you have both your adventurous and luxurious sides covered in your vehicles - enjoy them - and thanks again for your business!!

December 28, 2011

We have been dealing with Safford Dodge for many years now. I think this is the 6th vehicle we have bought from them. Our sales person, Jerry, was not only courteous and friendly but also somewhat enter More

by becdew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Silsley, Leo Nerushkin
Jan 04, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you very much for your kind review! First and foremost we want to say how much we appreciate your loyalty to the dealership - six vehicles - wow! It's customers like you that we appreciate more than anything! We're so glad you had a great experience, once again, with your purchase. Jerry is a very good example of the the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - one who shows a high level of customer service at all times, making sure that the customer knows they are in the best hands. (and we both know, Leo is the ultimate example!) We'll make sure they both receive a copy of your letter in their employee file, and thanks again for passing along your 5-star review!!

December 28, 2011

I had such a great time purchasing my 2012 Jeep Grand Cherokee in large part to the wonderful staff. In particular Scott Rader & Joan Bays treated me like family, probably better! It was a very difficu More

by pickfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader & Joan Bays, Scott Rader, Joan Bays
Jan 04, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you so much for taking the time to recognize the great experience you had with your Jeep purchase at Safford Chrysler Jeep Dodge of Fredericksburg.  The level of customer service that you received, both from Scott and Joan, is exactly what we strive for here at the dealership, and I'm pleased that you were able to share in that.  I will make Scott and Joan aware of your positive feedback and make sure a copy of your letter is placed in both of their employee files. Thanks so much for your kind words - we look forward to seeing you again soon!

December 24, 2011

Very good price after friendly negotiation. Very clean car, and was as advertised on autotrader.com. Friendly staff, and Jerry was easy to work with. More

by assaidca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Silsley
Dec 26, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you received great service, both with Jerry and the entire department. Making sure our customers are pleased is our number one priority. We'll pass along your comments to Jerry and we really hope you enjoy your new vehicle.

December 23, 2011

I really can't say enough great things about this dealership, especially sales professional Jeff McCallum. We purchased a used 2008 Buick Enclave from over 600 miles away, sight unseen, but felt ver More

by jstanfi1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McCallum, Jeff McCallum
Dec 26, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Jeff McCallum - and look forward to seeing you again in the future - we really appreciate your coming from so far away to purchase your vehicle!!

December 22, 2011

Darlene was very personable. Pretty straight-forward. Would definitely seek out if I were in the market again. I look forward to continued relationship with my sales-person. More

by AStandback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene Breeden
Dec 26, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for your kind words about our salesperson, Darlene. We hope you enjoy your new vehicle and truly appreciate your business with Safford Chrysler Jeep Dodge of Fredericksburg!

December 21, 2011

If you would have told my wife and I that we would have traded our 2 year old Caravan in on a new one ,we would have never believed it. We received a letter in the mail asking us to stop in because they be More

by dridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Payne, Joan Bays, Joan Bays
Dec 26, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Dennis, Thank you so much for your very kind review of your time spent at our dealership. We have to agree - Joan, Leo, and Ricky and pretty amazing! They are all a very good example of the the type of employees that Safford Chrysler Jeep Dodge of Fredericksburg employs - ones who show a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure they receive a copy of your letter in their employee files, and thanks again for passing along your 5-star review!! ( And we know you're going to LOVE your new bluetooth technology! )

December 21, 2011

I have been to other dealers in the past couple of weeks,but working with the "Safford" team was indeed an experience in itself.Loved the way they dealt with us,giving us a comfort zone and providing More

by RituKris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bev Riley & Jeff, Jeff McCallum, Beverley Riley
Dec 26, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about your car purchase with our dealership. Jeff is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. Please let us know if there is anything we can do to increase your level of satisfaction in the future - we will continue to work towards that at all times. We'll make sure Jeff receives a copy of your letter, and we hope you love your new vehicle!

December 19, 2011

Second used car buy in 15 months, this time it was very pleasant, as the sales man was very focussed on our needs and wishes. Offer was ok, became good after some more talks. Got a letter to swap cars with More

by theuhlfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Silsley; Jeff Mc Cullom, Jeff McCallum
Dec 26, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for your kind review regarding your car purchase. We truly appreciate your business at Safford Chrysler Jeep Dodge of Fredericksburg and are happy we could help you find a vehicle for your family. Your level of customer service is our number one priority, so please continue to let us know how we can serve you in the future!

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