Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
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If you would have told my wife and I that we would have traded our 2 year old Caravan in on a new one ,we would have never believed it. We received a letter in the mail asking us to stop in because they be traded our 2 year old Caravan in on a new one ,we would have never believed it. We received a letter in the mail asking us to stop in because they believed they could put us in a new one for the same monthly payment or less.(yeh right we thought ,just another come on). Were we ever wrong. After just walking in the door we were surprised at how quickly the General manager Leo, Joan Bays and Ricky Payne went to work on our assignment of working us a deal. They all worked at a feverish pace to accomplish the unimaginable. By the time it was all said and done, after just a short time we were driving out in a brand new Dodge Caravan. We actually were made to feel so comfortable and at home , that we actually kind of hated to leave. Ricky Paynes performance was unparalelled as a salesman. Whether it was Ricky running,(thats right I said running) through the many lots to drive another van up to the showroom for us to see.(and he had to bring quite a few in for our inspection. Ricky took great care to explain every little detail to us to make sure we understood, both the ins and outs of the deal,as well as the more technical aspects of Bluetooth Technology.(we are a couple of retired folks that thought bluetooth was stains on someones teeth).Ricky had his hands full, but was more than up to the challenge. I'm sure if wasn't for the painstaking work of Ricky and Joan we would have never bought a new van. The dealership is to be highly commended for its fantastic Sales staff that genuinely are concerned about their customers welfare. Thank you very much for a very comfortable shopping experience. Dennis C.Ridgeway More
I have been to other dealers in the past couple of weeks,but working with the "Safford" team was indeed an experience in itself.Loved the way they dealt with us,giving us a comfort zone and providing weeks,but working with the "Safford" team was indeed an experience in itself.Loved the way they dealt with us,giving us a comfort zone and providing us with the best of service. More
Second used car buy in 15 months, this time it was very pleasant, as the sales man was very focussed on our needs and wishes. Offer was ok, became good after some more talks. Got a letter to swap cars with pleasant, as the sales man was very focussed on our needs and wishes. Offer was ok, became good after some more talks. Got a letter to swap cars with no money down or extra money for the loan. An hour later arrived at the dealership. Done deal after 2hrs. Traded in our 2005 gas gazzler for a 2010 family car for no extra money as promised. Great people at Safford ! Thanks ! More
Every time I go into the dealership Troy and Leo are super friendly and so is everyone else. They always work with you to make the customer satisfied and to get you the best deal on a quality vehicle. A super friendly and so is everyone else. They always work with you to make the customer satisfied and to get you the best deal on a quality vehicle. Any questions that I may have they answer it for me and if they do not know the answer off hand they will promptly find it for me. Thanks guys! More
I went into the Safford Dodge of Fredricksburg showroom today not expecting to buy a new Ram truck. I had been doing a little comparesing shopping with the newer model Ford F-150's and Toyota Tundra's. N today not expecting to buy a new Ram truck. I had been doing a little comparesing shopping with the newer model Ford F-150's and Toyota Tundra's. Needless to say I was very impressed with the quality of the new Ram's. My salesperson Benjamin Clarke answered all my questions, and erased any doubts I may of had about why I should purchase a Dodge product. Benjamin and the rest of the staff made the deal painless and hassel free. I left the dealership satisfied with my new Ram, and was very pleased with the buying experience. I would highly recommend anyone to talk to Benjamin Clarke and the rest of the staff at Safford Dodge of Fredericksburg for your next car purchase. I don't think you'll be disappointed. More
Ben was very professional and made me feel very comfortable. The dealship honored my usaa auto circle certificate and I got a great price for my 2012 T&C Touring L. I wasn't pressured into anythi comfortable. The dealship honored my usaa auto circle certificate and I got a great price for my 2012 T&C Touring L. I wasn't pressured into anything and they very patient with me. All of the staff member I worked with did the best possible job that I would have expected them to do. He found exactly what I wanted and answered all of my questions without hesitation. He was up front and honest with me. He even came in on his off time to spend several hours getting me what I wanted and what was best for me. I would recommend this dealership to anyone who is looking to purchase a new or used vehicle. More
My husband and I went into Safford looking for a 4x4 vehicle. We were instantly greeted by Al, who never left our side - even down to the final wave bye as we drove off in our brand new Dodge Nitro. Al vehicle. We were instantly greeted by Al, who never left our side - even down to the final wave bye as we drove off in our brand new Dodge Nitro. Al was so understanding, even smiled through my multiple vehicle idea changes. I wasn't feeling well that day, so my head wasn't 100% clear on what I wanted. I couldn't breathe and talk at the same time, but he understood. Even offered me cough drops and DayQuil! He became family at that point! Joan was super sweet, kept us up to date on every conversation Carl was having with the lenders. Carl faught for us, tooth and nail, to get us approved. He promised he would get it done, and he kept that promise. I would recommend this dealership to anyone, and I have many times! I have given this dealership a 5 out of 5 rating because they honestly deserve it!! I usually cringe at the thought of "car sales" - but not anymore....not with Safford!! More
I had a great experience with my salesman Gary Southall. He took the time to answer my endless list of questions and was patient as I made my decision. The entire staff was helpful and help put me in a New He took the time to answer my endless list of questions and was patient as I made my decision. The entire staff was helpful and help put me in a New Ram 3500 at a great price! Thanks More
We have used Safford of Fredericksburg before, and also worked with Joan Bays, we have been consistently happy with our experience each time we purchased from this dealer. This time we were also lucky to worked with Joan Bays, we have been consistently happy with our experience each time we purchased from this dealer. This time we were also lucky to have Ricky Payne Jr. as our sales consultant, we are thrilled with him and all the extra time and energy he put into us, he went above and beyond. Also the staff stayed late for us without making us feel bad about keeping them! We will be back and hopefully will be able to work with all the same staff! Thank you to Joan and Ricky!! More
Tom Chore was a very exceptional dealer! He was very knowledgeable about the car and its condition. He never made us feel pressured into the sale and made sure that we were comfortable with what we were knowledgeable about the car and its condition. He never made us feel pressured into the sale and made sure that we were comfortable with what we were buying. I would definitely recommend this dealer! Every employee we dealt with was excellent! More