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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.6
1,019 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,019 reviews

December 21, 2011

If you would have told my wife and I that we would have traded our 2 year old Caravan in on a new one ,we would have never believed it. We received a letter in the mail asking us to stop in because they be More

by dridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Payne, Joan Bays, Joan Bays
Dec 26, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Dennis, Thank you so much for your very kind review of your time spent at our dealership. We have to agree - Joan, Leo, and Ricky and pretty amazing! They are all a very good example of the the type of employees that Safford Chrysler Jeep Dodge of Fredericksburg employs - ones who show a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure they receive a copy of your letter in their employee files, and thanks again for passing along your 5-star review!! ( And we know you're going to LOVE your new bluetooth technology! )

December 21, 2011

I have been to other dealers in the past couple of weeks,but working with the "Safford" team was indeed an experience in itself.Loved the way they dealt with us,giving us a comfort zone and providing More

by RituKris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bev Riley & Jeff, Jeff McCallum, Beverley Riley
Dec 26, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about your car purchase with our dealership. Jeff is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. Please let us know if there is anything we can do to increase your level of satisfaction in the future - we will continue to work towards that at all times. We'll make sure Jeff receives a copy of your letter, and we hope you love your new vehicle!

December 19, 2011

Second used car buy in 15 months, this time it was very pleasant, as the sales man was very focussed on our needs and wishes. Offer was ok, became good after some more talks. Got a letter to swap cars with More

by theuhlfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Silsley; Jeff Mc Cullom, Jeff McCallum
Dec 26, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for your kind review regarding your car purchase. We truly appreciate your business at Safford Chrysler Jeep Dodge of Fredericksburg and are happy we could help you find a vehicle for your family. Your level of customer service is our number one priority, so please continue to let us know how we can serve you in the future!

December 17, 2011

Every time I go into the dealership Troy and Leo are super friendly and so is everyone else. They always work with you to make the customer satisfied and to get you the best deal on a quality vehicle. A More

by ale62691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy , Troy Garretson
Dec 19, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Troy and Leo in our sales department. They are perfect examples of the type of employees you will find at Safford Chrysler Jeep Dodge - those who are committed to the customer and making sure their job is done to the best of their ability at all times. We'll make sure Troy and Leo receive a copy of your letter, and thank you, again, for spending a few minutes to share your kind review.

December 16, 2011

I went into the Safford Dodge of Fredricksburg showroom today not expecting to buy a new Ram truck. I had been doing a little comparesing shopping with the newer model Ford F-150's and Toyota Tundra's. N More

by Brian J. Rooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Clarke
Dec 19, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Ben Clarke - and look forward to seeing you again in the future! Enjoy your new Ram Truck!!

December 13, 2011

Ben was very professional and made me feel very comfortable. The dealship honored my usaa auto circle certificate and I got a great price for my 2012 T&C Touring L. I wasn't pressured into anythi More

by agdowns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Clark
Dec 19, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience with your car purchase. Ben is a very good example of the the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - one who shows a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure Ben receives a copy of your letter in his employee file, and thanks again for passing along your 5-star review!!

December 12, 2011

My husband and I went into Safford looking for a 4x4 vehicle. We were instantly greeted by Al, who never left our side - even down to the final wave bye as we drove off in our brand new Dodge Nitro. Al More

by bethf1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan, Al, Carl, Al Allee, Joan Bays
Dec 19, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you so much for taking the time to recognize the great experience you had with your car purchase at Safford Chrysler Jeep Dodge of Fredericksburg.  The level of customer service that you received, from Al, Joan, and Carl, is exactly what we strive for here at the dealership, and I'm pleased that you were able to share in that.  I will make all three of them aware of your positive feedback and make sure a copy of your letter is placed in their employee files. Thank you so much for your positive feedback to friends about your experience at our dealership. That is truly our best form of advertising, and we appreciate it more then you know. Enjoy your new Dodge Nitro!!

December 10, 2011

I had a great experience with my salesman Gary Southall. He took the time to answer my endless list of questions and was patient as I made my decision. The entire staff was helpful and help put me in a New More

by wyoming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Southall, Gary Southall
Dec 12, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for your kind words about our salesman Gary Southall. If there is anything we can do to make your overall experience an even better one, please don't hesitate to let us know. Making sure our customers are completely satisfied is our number one priority. We hope you enjoy your new truck and truly appreciate your business with Safford Chrysler Jeep Dodge of Fredericksburg!

December 09, 2011

We have used Safford of Fredericksburg before, and also worked with Joan Bays, we have been consistently happy with our experience each time we purchased from this dealer. This time we were also lucky to More

by KatieRyanHayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Payne Jr. and Joan Bays, Joan Bays
Dec 12, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Joan Bays and Ricky Payne in our sales department. They both are a perfect example of the type of employees you will find at Safford Chrysler Jeep Dodge - ones who are committed to the customer and making sure their job is done to the best of their ability at all times. We'll make sure they both receive a copy of your letter, and we really appreciate your loyalty to our dealership! Enjoy your new vehicle!!

December 06, 2011

Tom Chore was a very exceptional dealer! He was very knowledgeable about the car and its condition. He never made us feel pressured into the sale and made sure that we were comfortable with what we were More

by kml2700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Chore
Dec 12, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you so much for taking the time to recognize the great experience you had with your car purchase at Safford Chrysler Jeep Dodge of Fredericksburg.  The level of customer service that you received from Tom is exactly what we strive for here at the dealership, and I'm pleased that you were able to share in that.  I will make Tom aware of your positive feedback and make sure a copy of your letter is placed in his employee files. Enjoy your new vehicle!!

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