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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.6
1,019 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,019 reviews

January 05, 2012

The staff at this dealership was very nice and friendly in helping me select my vehicle. i would definetely recommend this dealership to another individual. More

by vpmichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Riley, Beverley Riley
Jan 09, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about your vehicle purchase with Safford Chrysler Jeep Dodge of Fredericksburg. Bev is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure her job is done to the best of her ability at all times - we're glad you had a positive experience with her and your purchase. Our number one priority is making sure our customer is completely satisfied. Please let us know if there is anything else going forward that we can do to make your level of satisfaction even higher. Thanks, and enjoy your new vehicle!!

January 01, 2012

Chris helped us out from the moment we got out of our car, asking politely if we were looking for anything specific. Even when we told him we were just truck browsing and that we were looking at differen More

by tiffany.bayar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glitzos, Chris Glitzos
Jan 04, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Chris- and look forward to seeing you again in the future! Have fun with your new truck!!

January 01, 2012

Everyone we talked to was very professional and nice. Scott Rader was our sales person and he was great. Good selection of vehicles. I will definitely recommend Safford to my friends. Thank you! Robe More

by ttjs95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader, Scott Rader
Jan 04, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Robert, So glad you had a great experience with our dealership during your visit. We agree, Scott is a wonderful sales person, and a good example of what we strive for, for all of our employees here at Safford Chrysler Jeep Dodge of Fredericksburg. Enjoy your new vehicle!!

December 29, 2011

I have had great service and help from the Service Dept. This led me to purchase a new Jeep Grand Cherokee Overland Summit in July, and now a new Chrysler 300 SRT-8. Chris Glitzos was a great sales perso More

by nutradoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glitzos, Jeff Smith, Robert Stark, Chris Glitzos
Jan 04, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you've experienced great service with our service department in the past and decided to give our sales department a try. Everyone that you've dealt with - Chris, Jeff and Robert, are great examples of the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - ones who show a high level of customer service at all times, making sure that the customer knows they are in the best hands. It sounds like you have both your adventurous and luxurious sides covered in your vehicles - enjoy them - and thanks again for your business!!

December 29, 2011

This was the best experience I have ever had with a car lot. I realy did not think I would get approved or they would take my trade in, but Scott kept telling not to give up. He and the fianace office wo More

by shirlpett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader , Scott Rader
Jan 04, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Scott Rader in our sales department. He is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We're so excited for you and your very first car!! We'll make sure Scott receives a copy of your letter, and we look forward to serving all of your car needs in the future!

December 28, 2011

We have been dealing with Safford Dodge for many years now. I think this is the 6th vehicle we have bought from them. Our sales person, Jerry, was not only courteous and friendly but also somewhat enter More

by becdew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Silsley, Leo Nerushkin
Jan 04, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you very much for your kind review! First and foremost we want to say how much we appreciate your loyalty to the dealership - six vehicles - wow! It's customers like you that we appreciate more than anything! We're so glad you had a great experience, once again, with your purchase. Jerry is a very good example of the the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - one who shows a high level of customer service at all times, making sure that the customer knows they are in the best hands. (and we both know, Leo is the ultimate example!) We'll make sure they both receive a copy of your letter in their employee file, and thanks again for passing along your 5-star review!!

December 28, 2011

I had such a great time purchasing my 2012 Jeep Grand Cherokee in large part to the wonderful staff. In particular Scott Rader & Joan Bays treated me like family, probably better! It was a very difficu More

by pickfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader & Joan Bays, Scott Rader, Joan Bays
Jan 04, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you so much for taking the time to recognize the great experience you had with your Jeep purchase at Safford Chrysler Jeep Dodge of Fredericksburg.  The level of customer service that you received, both from Scott and Joan, is exactly what we strive for here at the dealership, and I'm pleased that you were able to share in that.  I will make Scott and Joan aware of your positive feedback and make sure a copy of your letter is placed in both of their employee files. Thanks so much for your kind words - we look forward to seeing you again soon!

December 24, 2011

Very good price after friendly negotiation. Very clean car, and was as advertised on autotrader.com. Friendly staff, and Jerry was easy to work with. More

by assaidca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Silsley
Dec 26, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you received great service, both with Jerry and the entire department. Making sure our customers are pleased is our number one priority. We'll pass along your comments to Jerry and we really hope you enjoy your new vehicle.

December 23, 2011

I really can't say enough great things about this dealership, especially sales professional Jeff McCallum. We purchased a used 2008 Buick Enclave from over 600 miles away, sight unseen, but felt ver More

by jstanfi1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McCallum, Jeff McCallum
Dec 26, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Jeff McCallum - and look forward to seeing you again in the future - we really appreciate your coming from so far away to purchase your vehicle!!

December 22, 2011

Darlene was very personable. Pretty straight-forward. Would definitely seek out if I were in the market again. I look forward to continued relationship with my sales-person. More

by AStandback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene Breeden
Dec 26, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for your kind words about our salesperson, Darlene. We hope you enjoy your new vehicle and truly appreciate your business with Safford Chrysler Jeep Dodge of Fredericksburg!

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