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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.5
1,024 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,024 reviews

January 13, 2012

We've bought three cars from Safford over the years, so when an elderly friend of the family needed a car I went to Safford Dodge. This gentleman had very limited funds but needed a dependable car to get t More

by Robin Sutton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Silsley
Jan 16, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to write in to Dealer Rater about your experience with Safford Chrysler Jeep Dodge of Fredericksburg. First and foremost, we would like to say that we feel honored that you would bring a friend into our dealership for a car purchase - and what a great guy you are for helping someone out in that way! We're glad that you've continually experienced great service, both with Jerry and everyone you've encountered at Safford. Making sure our customers are pleased is our number one priority. We'll pass along your comments to Jerry - we truly appreciate your loyally - and we hope both your friend, and your family, enjoy your Safford vehicles!

January 11, 2012

We searched high and low for a quality, late-model, used truck. Price and quality of inventory brought us to Safford. The people made it enjoyable. We trekked all the way from Maryland to make our purchase. More

by cdmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Silsley and Rick Garland
Jan 16, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience with your truck purchase at Safford Chrysler Jeep Dodge of Fredericksburg - and we truly appreciate your taking the long drive from Maryland to visit us! Jerry, Duane and Rick are very good examples of the the type of employees Safford Chrysler Jeep Dodge of Fredericksburg employs - ones who show a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure they all receive a copy of your letter in their employee files, and thanks again for passing along your 5-star review!!

January 10, 2012

This was our first vehicle purchase at a dealership and everything went very well. Everyone did a great job in addressing all of our concerns regarding the vehicle and its price. Everyone was very friendly More

by jahernandez11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Riley, Beverley Riley
Jan 16, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about your vehicle purchase with Safford Chrysler Jeep Dodge of Fredericksburg. Bev is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure her job is done to the best of her ability at all times - we're glad you had a positive experience with her and your purchase. Our number one priority is making sure our customer is completely satisfied. Please let us know if there is anything else going forward that we can do to make your level of satisfaction even higher. Thanks, and enjoy your new vehicle!!

January 05, 2012

I bought a 2012 Jeep Wrangler Sahara in October of 2012. Had quite a few problems with the vehicle actually, so much so that Safford offered to make me a great deal on a 2012 Durango Crew AWD and take the J More

by Aniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glitzos, Chris Glitzos
Jan 09, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're sorry about the problems you had with your Jeep Wrangler but glad we could resolve them, and make the situation even better with a 2012 Durango!! The service you experienced, both with Chris, and Jim Bethard, of course, are what this dealership is all about - making sure our customers are pleased and letting them know that we will do everything we can to make the situation right. We'll pass along your comments to Chris, and we hope you enjoy your new Durango!

January 05, 2012

Just bought my 3rd vehicle here in 4 months. This time a used 2010 Challenger R/T. I worked with Beverley Riley and she was the absolute consumate professional. Actually her car knowledge and professionalis More

by Aniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverley Riley, Beverley Riley
Jan 09, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for your kind words about our salesperson, Bev Riley. We truly appreciate your loyalty to our dealership - 3 vehicles in 4 months - wow!! We can't ask for a better customer than that! We hope you enjoy ALL of your new vehicles and truly appreciate your business with Safford Chrysler Jeep Dodge of Fredericksburg!

January 05, 2012

The staff at this dealership was very nice and friendly in helping me select my vehicle. i would definetely recommend this dealership to another individual. More

by vpmichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Riley, Beverley Riley
Jan 09, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about your vehicle purchase with Safford Chrysler Jeep Dodge of Fredericksburg. Bev is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure her job is done to the best of her ability at all times - we're glad you had a positive experience with her and your purchase. Our number one priority is making sure our customer is completely satisfied. Please let us know if there is anything else going forward that we can do to make your level of satisfaction even higher. Thanks, and enjoy your new vehicle!!

January 01, 2012

Chris helped us out from the moment we got out of our car, asking politely if we were looking for anything specific. Even when we told him we were just truck browsing and that we were looking at differen More

by tiffany.bayar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glitzos, Chris Glitzos
Jan 04, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Chris- and look forward to seeing you again in the future! Have fun with your new truck!!

January 01, 2012

Everyone we talked to was very professional and nice. Scott Rader was our sales person and he was great. Good selection of vehicles. I will definitely recommend Safford to my friends. Thank you! Robe More

by ttjs95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader, Scott Rader
Jan 04, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Robert, So glad you had a great experience with our dealership during your visit. We agree, Scott is a wonderful sales person, and a good example of what we strive for, for all of our employees here at Safford Chrysler Jeep Dodge of Fredericksburg. Enjoy your new vehicle!!

December 29, 2011

This was the best experience I have ever had with a car lot. I realy did not think I would get approved or they would take my trade in, but Scott kept telling not to give up. He and the fianace office wo More

by shirlpett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader , Scott Rader
Jan 04, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Scott Rader in our sales department. He is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We're so excited for you and your very first car!! We'll make sure Scott receives a copy of your letter, and we look forward to serving all of your car needs in the future!

December 29, 2011

I have had great service and help from the Service Dept. This led me to purchase a new Jeep Grand Cherokee Overland Summit in July, and now a new Chrysler 300 SRT-8. Chris Glitzos was a great sales perso More

by nutradoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glitzos, Jeff Smith, Robert Stark, Chris Glitzos
Jan 04, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you've experienced great service with our service department in the past and decided to give our sales department a try. Everyone that you've dealt with - Chris, Jeff and Robert, are great examples of the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - ones who show a high level of customer service at all times, making sure that the customer knows they are in the best hands. It sounds like you have both your adventurous and luxurious sides covered in your vehicles - enjoy them - and thanks again for your business!!

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