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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.4
1,037 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,037 reviews

February 29, 2012

The service at Safford is the best I have ever experienced at a dealership. They are kind, curtious and quick. I recommend Safford to everybode! More

by cbolts3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 05, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for passing along your positive feedback about our service department! We really appreciate it and are happy to hear that they are living up to your expectations. That is certainly are goal, and we're happy you're pleased! See you in 3000!

February 29, 2012

I would and have recommended this dealership and salesperson based primarily upon the customer services provided by our salesperson, Scott Rader. This is the third automobile we have purchased from More

by gerrycal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader, Scott Rader
Mar 05, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you so much for taking the time to recognize the great experiences you've had with your car purchases at Safford Chrysler Jeep Dodge of Fredericksburg.  The level of customer service that you receive from Scott is exactly what we strive for here at the dealership, and I'm pleased that you are able to share in that.  We truly appreciate your loyalty to the dealership and are glad that we've made a previously painful experience something that you can actually say is pleasant. Hooray! We hope both you and your husband enjoy your Safford vehicles!

February 28, 2012

Jerry Silsley was an excellent representative for Safford, listening to us well and searching for a car that best met our needs. We were very impressed with his efforts as well as our resulting purch More

by elrucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Silsley and Gil Brown, Gill Brown
Mar 05, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience during your new vehicle purchase at Safford of Fredericksburg. We realize parting with a beloved car can be an emotional one, and we're happy Jerry was able to make it a little bit easier. Jerry and Gil are very good examples of the the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - one who shows a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure they receive a copy of your letter, and thanks again for passing along your lovely review!!

February 24, 2012

It was great to meet Scott Rader and I am appreciative of his work in getting this deal done. I have purchased five cars in my life and this is easily the best experience yet. Not pushy or stand offish. R More

by kiddja08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader, Scott Rader
Feb 28, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you so much for taking the time to recognize the great experience you had with your car purchase at Safford Chrysler Jeep Dodge of Fredericksburg.  The level of customer service that you received from Scott is exactly what we strive for here at the dealership, and I'm pleased that you were able to share in that.  I will make Scott aware of your positive feedback and make sure a copy of your letter is placed in his employee file. We truly appreciate your business and hope you enjoy your new car!!

February 24, 2012

Working with Safford of Fredericksburg is a wonderful experience, with a comfortable environment and people who make sure the job is done correctly the first time. More

by WinterzPoet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Black
Feb 28, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to share your positive experience with our dealership on Dealer Rater. We truly appreciate your business and value having you as a customer!!

February 13, 2012

I found my car on line, and after the comfort level I had with Jerry, took a train from Philadelphia to Fredericksburg, VA (where Jerry picked me up)to purchase my 2012 Jeep Wrangler. It was a great exp More

by scottborsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Silsley
Feb 20, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Scott, Wow! All the way from Philly! We are honored to have earned your business - and we truly appreciate it! We're so glad you had a great experience during your Jeep purchase - both on-line and in the dealership. Jerry is the perfect example of the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employees: one who takes care of their customer at all times and makes sure that their level of satisfaction is the number one priority. We'll pass along your kind words to Jerry, and we truly hope you enjoy your new Jeep....I'm sure the ride home was awesome!

February 12, 2012

I had a great exprience during my most recent visit to Safford Dodge. I initinally went to Safford dodge to see a car I saw online that i was interested in. Not long after I got out my car, I was greeted More

by willhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader, Scott Rader
Feb 20, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you experienced great service, both with Scott and those you encountered from the service department. Making sure our customers are pleased is our number one priority. We'll pass along your comments to Scott - and we hope you and your wife enjoy your new vehicle!

February 11, 2012

I began looking for a new truck a few weeks ago to replace my 2005 Nissan Titan. I considered purchasing a new 2012 Chevy 2500 HD. After researching and comparing the Chevy, Ford, Nissan, and of cou More

by Jim Hinebaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy G, Terry Landry, , Troy Garretson
Feb 12, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you so much for taking the time to recognize the great experience you had with your truck purchase at Safford Chrysler Jeep Dodge of Fredericksburg.  The level of customer service that you received, both from Troy and Terry, is exactly what we strive for here at the dealership, and I'm pleased that you were able to share in that.  We have to agree with you, there is nothing like the Ram truck, and we're glad you've come from the dark side.... :-) I will make Troy and Terry aware of your very kind words, and we'll place a copy of your letter in both of their employee files. Thanks for driving the distance to do business with Safford in Fredericksburg, and we truly hope you enjoy your new truck!!

February 08, 2012

Safford of Fredericksburg - Beverly was very helpful and delivered the car directly to my home. All the paperwork was done very quickly and we appreciated her professionalism. More

by Suzanne Greer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Riley, Beverley Riley
Feb 12, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for your kind words about our sales associate, Bev Riley. We hope you enjoy your new car and truly appreciate your business with Safford Chrysler Jeep Dodge of Fredericksburg!

February 08, 2012

Both Troy and Joanie were extremely helpful. They were adamant about getting us the vehicle was wanted. They took the time to get to know us better and were friendly the entire time. By the time we left w More

by lmogle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy and Joanie, Troy Garretson, Joan Bays
Feb 12, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about your vehicle purchase with Safford Chrysler Jeep Dodge of Fredericksburg. Troy and Joan are perfect examples of the type of employees you will find at Safford Chrysler Jeep Dodge - ones who are committed to the customer and making sure their job is done to the best of their ability at all times - we're glad you had a positive experience with them and your purchase. Welcome to the Safford family!

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