Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
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We stopped by just to look at the used vehicles when we spotted a 2008 Mercedes on your lot. Scott came out to greet us. We chatted for a few minutes and immediately felt comfortable with him. There was n spotted a 2008 Mercedes on your lot. Scott came out to greet us. We chatted for a few minutes and immediately felt comfortable with him. There was no pressure at all from him to make a sale. He made purchasing the car a comfortable experience. KUDOS to him for being a great sales associate!! The Allen's Sumerduck More
Orlando was very gracious from beginning to end. He met me at the dealership on time and even though he was already assisting another customer he attended to me while I waited. He listened to my concerns a me at the dealership on time and even though he was already assisting another customer he attended to me while I waited. He listened to my concerns about price and did not push me to try to get a vehicle above my budget. In fact he worked diligently to get me the car I wanted at a price that met my budget. He succeeded in glorious fashion and I drove away with a car I never thought I'd own. Well played my friend, well played! I would highly recommend the terrific staff at Safford C/J/D of Fredericksburg, VA and will recommend them to my friends. Thanks guys, best car buying experience of my life!! More
All I can say is that the staff of Safford Dodge is amazing. They are professional, courteous, and truly aim to please the customer. From meet and greet, sales to finance, and paying the closest att amazing. They are professional, courteous, and truly aim to please the customer. From meet and greet, sales to finance, and paying the closest attention to every minute detail imaginable, this was truly the best vehicle purchasing experience ever for me. I wholeheartedly recommend this establishment to anyone who is seriously thinking of buying a vehicle (or two!. Despite the economic "hard times" we are facing as a Nation, Safford reaffirmed my personal notion of buying American and investing in our future. Thank you. More
Highly recommended this dealership. They had the best price within the 200 mike area, purchasing process was made easy. Dealer went the extra mile to locate our options we requested. Overall a good exp price within the 200 mike area, purchasing process was made easy. Dealer went the extra mile to locate our options we requested. Overall a good experience. More
We have bought a total of four vehicles (three jeeps and a 2012 Dodge Ram) from this dealership. Chris Glitzos was our sales person on each one. He is a fantastic salesman because he is honest, sincere, a a 2012 Dodge Ram) from this dealership. Chris Glitzos was our sales person on each one. He is a fantastic salesman because he is honest, sincere, and professional. He is knowledgeable of the products and allowed us to look around and decide what vehicle was right for us. No pushy sales tactics or gimmicks either, which is what makes him a great asset to Safford. All the employees at Safford provide great customer service and make us feel like we are part of the Safford Family. Even the service department, especially Jay and Gill, go above and beyond to make our vehicle's right if there is an issue. The minute we pull the vehicle into the service area or call direct they are there ready to help in any way they can and keep us informed of the status. We drive away knowing our vehicle was serviced with the utmost care and concern. The honesty, caring, professionalism, exceptional customer service, and going above and beyond the expected is what keeps my family coming back to Safford. We will not go to any other dealer. Thank you Safford for everything you do. More
We've bought three cars from Safford over the years, so when an elderly friend of the family needed a car I went to Safford Dodge. This gentleman had very limited funds but needed a dependable car to get t when an elderly friend of the family needed a car I went to Safford Dodge. This gentleman had very limited funds but needed a dependable car to get to and from work. I found a car that would be suitable on the internet but it was at Safford's Warrenton dealership. After speaking with Jerry Silsley and explaining our friend's situation he worked with me to work out a price our friend could afford and he had the car brought to Fredericksburg. The car was perfect for our friend and the buying process was hassle-free. We will continue to recommend Safford of Fredericksburg to friends and family and we will also recommend that they deal with Jerry Silsley. More
We searched high and low for a quality, late-model, used truck. Price and quality of inventory brought us to Safford. The people made it enjoyable. We trekked all the way from Maryland to make our purchase. truck. Price and quality of inventory brought us to Safford. The people made it enjoyable. We trekked all the way from Maryland to make our purchase. It began with an over-the-phone deal to secure the truck with the sales manager Dwayne. His pricing was good and the negotiation made it better. When we arrived, the truck was exactly as described and pictured on their website. The very humorous Jerry met us at the door and the sale happened *fast*. We were even pleasantly surprised when their finance manager, Rick, beat the rate of our bank with which we have a 15-year relationship. It was ready for us to drive in less than 2 hours. For me, I care about how a dealership treats my wife. The courteous staff opened every door for her and addressed her as the equal that she is in the transaction. I have bought several vehicles in my lifetime. This experience ranks amongst the best, thanks to the excellent staff of Fredericksburg Safford. Good luck Dwayne, Jerry, and Rick. Have a prosperous 2012. More
This was our first vehicle purchase at a dealership and everything went very well. Everyone did a great job in addressing all of our concerns regarding the vehicle and its price. Everyone was very friendly everything went very well. Everyone did a great job in addressing all of our concerns regarding the vehicle and its price. Everyone was very friendly and maintained a positive atmosphere. Beverly was very patient and did a great job in maintaining her composure during our tough negotiation. I would definitely recommend this dealership and will consider it when deciding on a separate purchase in the future. More
I bought a 2012 Jeep Wrangler Sahara in October of 2012. Had quite a few problems with the vehicle actually, so much so that Safford offered to make me a great deal on a 2012 Durango Crew AWD and take the J Had quite a few problems with the vehicle actually, so much so that Safford offered to make me a great deal on a 2012 Durango Crew AWD and take the Jeep back on trade. The problems with the vehicle are not a reflection on this dealership, in fact they went over and above my expectations to try and make things right on the Jeep, in the end I was much happier with the Durango and highly recommend it to anyone. The service department provided timely, complete and courteous service every time. Chris Glitzos was very helpful and knowledgeable on the products and NOT TOO PUSHY which is something that I appreciate. The owner of the dealership (Jim Bathurst) got involved personally in the Jeep issues and offered a workable solution in the way of the 2012 Durango. He listened to my issues and also worked over Chrysler Customer Care to bring about a solution. So in summary Safford Chrysler Jeep stood behind their products and thier customer. The owner got involved and that is something you rarely see these days. I was so impressed that I bought my 3rd vehicle in 3 months just today. More
Just bought my 3rd vehicle here in 4 months. This time a used 2010 Challenger R/T. I worked with Beverley Riley and she was the absolute consumate professional. Actually her car knowledge and professionalis used 2010 Challenger R/T. I worked with Beverley Riley and she was the absolute consumate professional. Actually her car knowledge and professionalism was most impressive considering I have never had a female car salesperson before. I came in and told them what my terms were, they went out and got the car from another dealer within the group and detailed and delivered it within 24 hours. The car is awesome. Please look Beverley up if are considering a used vehicle, she will not disappoint. I have been a GM person my whole life but my 2012 Durango and 2010 Challenger are two of the nicest vehicles I have ever owned. This will be the ONLY DEALERSHIP that I will look at for Chrysler/Dodge/Jeep or used cars. Great service, ownership committment to customer satisfaction, a sales team that works hard to sell you a vehicle, what more could anyone ask for? More