Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
Filter Reviews by Keyword
By Type
Showing 1,024 reviews
I bought a used 2011 200 Chrysler from Safford in February of 2012.The sales,service, finance departments,all were great in helping with my purchase. Jerry Silsley,Sharron Wheeler, and Rick Garlan February of 2012.The sales,service, finance departments,all were great in helping with my purchase. Jerry Silsley,Sharron Wheeler, and Rick Garland went the extra miles to make my purchasing experience the absolute best that it could have been.This makes my 3rd purchase from Safford of Fredericksburg and I am sure that I will be back again. The service department takes care of all my maintenance needs and I always leave with a feeling of security.When my wife goes out of town,I always know that she will be operating a vehicle that will give her the least amount of worries. I feel safe and secure that she will always return home without incident. Thank you all, Joel H. Cox More
Our experience was great. Didn't have to sit & wait for anything very long. Paperwork was basically all ready when we got there. No time was wasted. Staff was very friendly, and Scott Rader was not pus for anything very long. Paperwork was basically all ready when we got there. No time was wasted. Staff was very friendly, and Scott Rader was not pushy (which we liked a lot). We drove almost 3 hours to get this car and had a great experience overall! Asked Scott where a drink machine was & he went & bought it for us. Would highly recommend this dealership & Scott Rader to everyone! More
Have been dealing with Safford for years. Both my wife and I have enjoyed everyone that has assisted us. From sales to service, everything has been exceptional. Special appreciation to Fred Brown in sales and I have enjoyed everyone that has assisted us. From sales to service, everything has been exceptional. Special appreciation to Fred Brown in sales for his professionalism, knowledge, curtiousy, and all around excellent personality. Additionally, Rob Stocking in service has been outstanding in assistance in every aspect of our needs. The quality of these two individiuals has been extraordinary to us for years and keeps us confident that Safford can and will be our dealer of choice for years to come. Thank you very much!!!! Adam & Sherry Lentz Sparta, VA More
My husband went in to find a used car and Scott was very helpful in finding us the car we wanted according to the specifications we gave him. He was friendly and professional throughout the entire process. helpful in finding us the car we wanted according to the specifications we gave him. He was friendly and professional throughout the entire process. More
My wife and I have been looking for almost 3 months for the "right" Ram truck......Laramie, diesel, 4x4, 4 door with all the goodies NAV, rear seat DVD, well maintained clean truck. I found it Friday March the "right" Ram truck......Laramie, diesel, 4x4, 4 door with all the goodies NAV, rear seat DVD, well maintained clean truck. I found it Friday March 2 at Safford Dodge. I called and spoke to Scott and with-in 1 hour I was making plans to drove down on Sat March 3 to drove my 'new' truck home. I drove 3.5 hours from Medford NJ, 220 miles, to buy this truck and it was well worth the trip. Great deal, great people, great dealership. Scott was a pleasure to work with and would definately buy another. More
Leo...Jan...Larry...Scott...& Sharon, On Leo...Jan...Larry...Scott...& Sharon, On Sunday, 2/26/12, our '09 Nissan Altima was experiencing power startup issues. I was able to get t Leo...Jan...Larry...Scott...& Sharon, On Sunday, 2/26/12, our '09 Nissan Altima was experiencing power startup issues. I was able to get the vehicle jump-started & I decided to head to Safford to view your inventory. Quite honestly, I had no intentions of purchasing a vehicle that day as I felt that me & my family was still 12-18 months away from being financially ready to make that next move. However, thanks to your great Safford crew of professionals & our family's past experiences with the previous purchases made at Safford. Your Team convinced me & my wife Sheryl that the right time to purchase the '12 SXT Charger was on that day...it was the right thing to do. That afternoon I was quite impressed with your Team in how they once again made me & my family feel like we are part of a special family that has repeatedly taken care of our transportation needs for almost 10 years. Having been a former Toyota diehard...I must tell you that I have found my one & only "one stop auto shopping mall" that will continue to take care of our family for many more years to come. Every time I turn the key on our SXT Charger...I get real excited about headin' down the road in a vehicle that is extremely well-built and fits my needs unlike no other vehicle I have ever driven before. Literally, 32-35 mpg on the hiway / 23-27 mpg in the city...muscle...and total comfort is just a few of the many things I really appreciate about this "girl". Mr. Larry Lewis...A consumate professional. Again & again...a salesman who is totally customer service oriented and knows the Dodge lineup with such precise detail. Ms. Sharon...Special packages Lady. I could not find a more "down to earth" person who really knows how to add that special touch to the packaged deal. Mr. Leo...I had the opportunity to meet him for the first time a few years ago when we had purchased our Dodge Journey. I will refer to Leo as the "Captain" of this team that truly clicks on all cylinders. He truly works very hard to take care of the customers as well as he takes care of the Safford family name. For the first time I had the opportunity to meet Jan...she provided to me an extremely wonderful "first impression" of her skill as a New Car Sales Manager that knows how to make it work & with class. Finally, Scott in the Financial Department took care of the final details of our sale with relative ease and expertise that made me feel like we hit a home run once again with Safford. While me & my wife have been runnin' up & down from Fredericksburg to Herndon this past week...I think about the tremendous upgrade we have made from the Altima to the SXT thanks in part to the professionalism & salesmanship of the Safford Team. Once more...I must tell you that I am very pleased & happy with this "total package" of a machine that has transformed a 4 door sedan into a sexy & beastly sports car that I have become a proud owner of. Thank you Safford...Thanks to all the above folks I have mentioned as well as all of the "behind the scenes" associates that make this possible for a customer to be as happy as I am with my new "girl". P.S. The SXT is the "Girl"...My wife is my special Lady...Just thought I'd make the clarification clear. Sincerely, Rick & Sheryl Smalley More
My wife and I had a pleasant experience with Mrs. Darlene in our car buying experience. We spent the entire day deciding on which vehicle would provide the safety, comfort and the most joy for our family. in our car buying experience. We spent the entire day deciding on which vehicle would provide the safety, comfort and the most joy for our family. Mrs. Darlene was very patient as we tested, debated and contemplated this very important decision for our family. The only part of your process that we did not care for was the miscommunication between those on the sales floor (Mrs. Darlene) and your finance department (Mr. Scott). However, we are very pleased with our decision to purchase the Dodge Durango. So far the vehicle is an awesome experience. One we enjoy very much. Thanks Mrs. Darlene and Mr. Leo. More
The service at Safford is the best I have ever experienced at a dealership. They are kind, curtious and quick. I recommend Safford to everybode! experienced at a dealership. They are kind, curtious and quick. I recommend Safford to everybode! More
I would and have recommended this dealership and salesperson based primarily upon the customer services provided by our salesperson, Scott Rader. This is the third automobile we have purchased from salesperson based primarily upon the customer services provided by our salesperson, Scott Rader. This is the third automobile we have purchased from Scott and the third we have purchased from Safford Dodge. We are very satisfied at this time with our automobiles and are thinking these will be our last purchases but if we change our mind, we will definitely look up Scott Rader. He has made purchasing a car go from something I dreaded and would often wait in the car until the deal was done to a very pleasant and friendly experience. Scott is like a part of the family. I'm sure we help support him with our automobile purchases. I believe that he is very honest and is committed to helping his customers make the best deal for them and also a good representation for the dealership. I can't say this about other salespersons we have dealt with. When we take our automobiles in for service, we definitely look Scott up to chat with him. My husband saw the 2011 Dodge Dakota truck on Thursday, talked with Scott, and we were back to make the purchase on Friday. Thank you, Scott, we love the Dodge Dakota as I love my Chrysler 200 Convertible. We'll see you in about 3000 miles. More
Jerry Silsley was an excellent representative for Safford, listening to us well and searching for a car that best met our needs. We were very impressed with his efforts as well as our resulting purch Safford, listening to us well and searching for a car that best met our needs. We were very impressed with his efforts as well as our resulting purchase. Jerry made relinquishing Louisa's favorite all time car (a Town and County van) not only plausable, but a plus when he helped us find the new one! Gil Brown followed up on Jerry's good work when he handled the few minor concerns we had with our newly purchased Dodge Grand Caravan. He, too, was helpful, personable, and very competent. Both he and Jerry mada dealing with Safford a pleasure and we have been telling many folks of our excellent experience. Warmly, Louisa and Eldon Rucker More