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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.6
1,015 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,015 reviews

March 25, 2012

I was Very Pleased with the straight up front of doing business with John Melber . It was a great feeling coming into Stafford of fredericksburg. I can say for once I have been to a dealing and got w More

by tamthe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john melber
Mar 26, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for your kind words about John and your purchase with Safford Chrysler Jeep Dodge of Fredericksburg. We agree, he is a wonderful asset to Safford of Fredericksburg, and we're glad you've had a chance to experience in that. We'll make sure he is aware of your positive review, and want you to know we truly appreciate your business with Safford Chrysler Jeep Dodge of Fredericksburg!

March 21, 2012

I bought a used 2011 200 Chrysler from Safford in February of 2012.The sales,service, finance departments,all were great in helping with my purchase. Jerry Silsley,Sharron Wheeler, and Rick Garlan More

by jhc240
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Silsley, Sharon Wheeler, Leo Nerushkin
Apr 23, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for your kind words about the whole team involved during your vehicle purchase - Jerry, Leo, Sharon and Rick. We agree, they are a wonderful asset to Safford Chrysler Jeep Dodge of Fredericksburg, and we're glad you've had a chance to experience in that. We'll make sure they are aware of your positive review, and want you to know we truly appreciate your business with us - three vehicle purchases and service and maintenance - now that's customer loyalty - and we really appreciate it! Enjoy your new Chrysler 200!

March 19, 2012

Our experience was great. Didn't have to sit & wait for anything very long. Paperwork was basically all ready when we got there. No time was wasted. Staff was very friendly, and Scott Rader was not pus More

by Tina Baker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rader
March 12, 2012

Have been dealing with Safford for years. Both my wife and I have enjoyed everyone that has assisted us. From sales to service, everything has been exceptional. Special appreciation to Fred Brown in sales More

by aalentz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Brown, Fred Brown
Mar 19, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you've experienced great service, both with Fred Brown in sales and Rob, in the service department. We appreciate your years of loyalty to Safford Chrysler Jeep Dodge of Fredericksburg, and we will continue to do our best to live up to your expectations. Making sure our customers are pleased is our number one priority. We'll pass along your comments to Fred and Rob, and thanks again for your very kind review!

Apr 23, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for your kind words about your business interaction over the years with Safford Chrysler Jeep Dodge of Fredericksburg - especially noted, Fred Brown and Rob Stocking. We agree, they are a wonderful asset to our dealership, and we're glad you've had a chance to experience in that. We'll make sure they are aware of your positive review and want you to know we truly appreciate your business and loyalty to our store!

March 05, 2012

My husband went in to find a used car and Scott was very helpful in finding us the car we wanted according to the specifications we gave him. He was friendly and professional throughout the entire process. More

by tfinall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader, Scott Rader
Mar 19, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for your kind words about Scott, in our Sales Department. We agree, he is a wonderful asset to Safford Chrysler Jeep Dodge of Fredericksburg, and we're glad you've had a chance to experience in that. We'll make sure he is aware of your positive review, and want you to know we truly appreciate your business with Safford of Fredericksburg!

March 05, 2012

My wife and I have been looking for almost 3 months for the "right" Ram truck......Laramie, diesel, 4x4, 4 door with all the goodies NAV, rear seat DVD, well maintained clean truck. I found it Friday March More

by DSabo1321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader, Scott Rader
Mar 19, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow - a 220 mile drive just to visit us at Safford in Fredericksburg! We truly appreciate your business!! We're so glad you found the truck of your dreams, and we're glad we could help make that happen. We'll pass along your kind words to Scott, and we hope you have fun with your brand new Ram Laramie!!

March 02, 2012

Leo...Jan...Larry...Scott...& Sharon, On Leo...Jan...Larry...Scott...& Sharon, On Sunday, 2/26/12, our '09 Nissan Altima was experiencing power startup issues. I was able to get t More

by RICK SMALLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo, Jan, Larry, Scott, Sharon, Larry Lewis, Sharon Wheeler, Leo Nerushkin
Mar 05, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - we agree - Scott, Larry, Leo, Jan and Sharon are all wonderful people (and Safford employees) and we're proud to have them working for us. We're so glad you're enjoying your new addition to the family, and we look forward to seeing you back again and again!

March 01, 2012

My wife and I had a pleasant experience with Mrs. Darlene in our car buying experience. We spent the entire day deciding on which vehicle would provide the safety, comfort and the most joy for our family. More

by durangorm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene
Mar 05, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about your vehicle purchase with Safford Chrysler Jeep Dodge of Fredericksburg, and your time spent with Darlene. Darlene is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure her job is done to the best of her ability at all times - I'm glad you had a positive experience with her. Our number one priority is making sure our customer is completely satisfied, and I'm sorry to hear that your entire car purchase did not meet your level of satisfaction. Please let me know if there is anything else going forward that I can do help improve the dissatisfaction that you felt. You can reach me at 540 898 7200. In the mean time, I hope you continue to enjoy your new Dodge Durango - it's an awesome SUV! Sincerely, Jim Bethard Vice President Safford Chrysler Jeep Dodge of Fredericksburg

February 29, 2012

I would and have recommended this dealership and salesperson based primarily upon the customer services provided by our salesperson, Scott Rader. This is the third automobile we have purchased from More

by gerrycal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rader, Scott Rader
Mar 05, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you so much for taking the time to recognize the great experiences you've had with your car purchases at Safford Chrysler Jeep Dodge of Fredericksburg.  The level of customer service that you receive from Scott is exactly what we strive for here at the dealership, and I'm pleased that you are able to share in that.  We truly appreciate your loyalty to the dealership and are glad that we've made a previously painful experience something that you can actually say is pleasant. Hooray! We hope both you and your husband enjoy your Safford vehicles!

February 29, 2012

The service at Safford is the best I have ever experienced at a dealership. They are kind, curtious and quick. I recommend Safford to everybode! More

by cbolts3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 05, 2012 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for passing along your positive feedback about our service department! We really appreciate it and are happy to hear that they are living up to your expectations. That is certainly are goal, and we're happy you're pleased! See you in 3000!

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