Safford Chrysler Jeep Dodge of Fredericksburg

Was the most painless dealings with a agent I have ever had. I would definately recommend to anyone looking to purchase a vechicle. Thanx for the experience. had. I would definately recommend to anyone looking to purchase a vechicle. Thanx for the experience. More

Gary Southall was by far the best salesperson we have ever had the pleasure to meet and purchase a new vehicle from. He went above and beyond his duty to assist us with the purchase of our new 2012 Dodge ever had the pleasure to meet and purchase a new vehicle from. He went above and beyond his duty to assist us with the purchase of our new 2012 Dodge Durango. He helped us from beginning to end with the entire process. He was very patient with us, and he even took the additional time to sit in our new vehicle to answer any questions we had, and to discuss and demonstrate how all the little buttons and gadgets worked. He was supreme in his assistance, and very knowledgeable about the vehicle we had just purchased. It was by far the best experience we have every encountered with a salesperson or dealership. The customer support was supreme and the experience was absolutely pleasant. Much thanks to Gary Southall and all of the Safford of Fredericksburg employees who were involved with this enjoyable, straightforward transaction. I would definitely recommend Gary Southall and Safford of Fredericksburg for your next vehicle purchase! More

I purchased my new 2012 Dodge Challenger R/T last Monday. Daniel Ruark was my salesman and I could not be more pleased. Daniel was a true professional from the moment he introduced himself and was never push Daniel Ruark was my salesman and I could not be more pleased. Daniel was a true professional from the moment he introduced himself and was never pushy. I have purchased many cars over the years and can honestly say that this was the most positive and friendly car dealership that I have ever been to. Joan Bays, one of the sales managers also assisted with my purchase and was as pleasant as Daniel. Everyone I spoke with was very polite, professional and went out of their way to answer all of my questions and ensure that all of my needs were met. After the purchase I noticed a minor defect with the body allignment and called the service department which promptly scheduled my first visit. I was greeted by Gil Brown who was extremely professional and took the time to look over my new car to see if there were any other issues that needed to be addressed. Once again, everyone I spoke with in the service department were friendly, polite and true professionals. Gil took the time to explain everything that was going to be done to my car and called towards the end of the day to provide me with an update of the progress. Safford Dodge of Fredericksburg has earned a customer for life with me and I will recommend them to anyone I know that is looking for a new or used vehicle. More

Just took delivery of a new silver Chrysler Town and Country Touring-L this afternoon. Over the years I have owned seven other Chrysler vehicles starting with ‘57 Dodge Cornet, three Caravans, a Voyager Country Touring-L this afternoon. Over the years I have owned seven other Chrysler vehicles starting with ‘57 Dodge Cornet, three Caravans, a Voyager, a Shadow ES and a PT Cruiser GT. We are still driving the 2000 Voyager and the 2006 PT Cruiser, but they both have over 120,000 miles. After checking extensively on line and visiting a couple of your competitors, we chose a Town and Country Touring-L because of the Stow-and-Go seats, the overall increase in vehicle quality in the last three years and the value received. Our salesman, Chris Glitzos, was a real treasure, a mine of information able to field any question we threw at him. So the the bottom line is that, after many hours on line reading road reports and reviews, followed by two visits and a couple test drives, we now have new Chrysler in the driveway. Especial thanks to Chris for his patience and trust. More

Awesome experience!! Joan and Troy and everyone were very friendly and helpful. One of the better experiences I have at a car dealer. Thank you. friendly and helpful. One of the better experiences I have at a car dealer. Thank you. More

Awesome detailing job! Beautiful work! Thank you so much! Auto detailer stayed longer to ensure my Wrangler was in amazing condition! Everybody is always very friendly! Auto detailer stayed longer to ensure my Wrangler was in amazing condition! Everybody is always very friendly! More

Thanks Jerry Silsley for the 06 Volvo S60 Jerry kept in contact with me over the period of 2 weeks and found me the car I liked and now own. He is very friendly and will work hard to get you in the car you contact with me over the period of 2 weeks and found me the car I liked and now own. He is very friendly and will work hard to get you in the car you want. I would recommend him and Safford Dodge. More

Initially I came into this dealership for a maintenance on my wife's Chrysler PT cruiser sedan because we purchased it satisfactorily pre-owned from SAFFORD-Warrenton and had good experieces in the past wi on my wife's Chrysler PT cruiser sedan because we purchased it satisfactorily pre-owned from SAFFORD-Warrenton and had good experieces in the past with SAFFORD-FXB service department at the previous location (the service manager intake and processing was awesome - the mechanics alerted me by phone and email about every step being taken; the work was done right and expeditiously considering the amount of work required and need for outsourced parts). While a awaited a courtesy ride home (by a congenial and professional driver), I inquired about mini-van literature because we now have grandchildren; my wife had hinted I should trade in my PT for an upgrade. With past divorce consequences to my credit rating, I did not think it was feasible to discuss a new vehicle purchse. The sales staff (especially Daniel Ruark) was cooperative and patient...no pressure...they listened and gave me an overviw of the current priduct line. The sales associate had excellent product knowledge. This helped a lot since I don't know much about mini vans since decades ago. The sales floor and sales management were very communicative throughout the whole relationship and oriented to finding an acceptable deal in spite of challenges. I went through the process of qualifying; and the back office worked hard to get me into a situation where a deal was possible. They also worked harder when a rival dealer appeared to be making me a better offer on price, terms and conditions. SAFFORD got my business and that should show anyone reading this memo that they were serious about being the best value provider in our area. I'm not made out of money and SAFFORD never made me feel a sale was about the money. They wanted to meet my family needs. The actual sales paperwork through financing always in past events was a toothache process...NOT at SAFFORD. I NEVER was able to get through all of those complexities with clarity in such a record amount of time. It was clear to me that SAFFORD thinks the customer's time is valuable also. Afterwards, I was even able to afford a few accessories...the parts department and internet interface worked wonderfully. Wally in particualr made sure to contact me to ensure the order would be correct and delivered promptly/accurately. He was able to answer lots of other questions I had about my new vehicle. IF THERE ARE ANY MILITARY VETERANS OUT THERE - SAFFORD APPRECIATES YOUR SACRIFICE FOR THE NATION AND THEY WILL WORK HARD TO FIND WAYS TO OBTAIN REBATES ESPECIALLY FOR PEOPLE LIKE YOU IN APPRECIATION. I did get a good deal! Thanks SAFFORD. More

Fabulous service! Al by far provided exceptional professionalism and attentiveness to my car buying needs. I have been shopping with Safford for 14 years and would recommend Safford to anyone looki professionalism and attentiveness to my car buying needs. I have been shopping with Safford for 14 years and would recommend Safford to anyone looking for a new vehicle. More

I went to safford dodge a couple months before buying my new jeep! Before i even got out of my car orlando was happy to help me go over the best way to get my dream jeep wrangler. I left to think about it b new jeep! Before i even got out of my car orlando was happy to help me go over the best way to get my dream jeep wrangler. I left to think about it but i knew id be back , i have never been treated so nice at a car dealership. A week ago i walked in the dealership knowing my options i quickly walked out with keys to my dream car. Orlando your customer service is amazing . I am a future customer again , i reccomend you all the time.Thanks so much! More