Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
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Best deal in town! Very professional, efficient and customer oriented service I have ever experienced at a dealership. I would highly recommend this dealership and salespersons without hesitation. I w customer oriented service I have ever experienced at a dealership. I would highly recommend this dealership and salespersons without hesitation. I will definitely be a repeat customer. More
Everyone at this dealership was nice and helpful with my car buying experience. I would greatly recommend stafford of Fredericksburg to everyone. I love my Chrysler 300S!!! car buying experience. I would greatly recommend stafford of Fredericksburg to everyone. I love my Chrysler 300S!!! More
I recently bought a 2012 Jeep Liberty Jet from Ben Clarke. He was very friendly and very knowledgeable about the Jeep. He went over and beyond to make the deal happen. I would recommend anyone to buy Clarke. He was very friendly and very knowledgeable about the Jeep. He went over and beyond to make the deal happen. I would recommend anyone to buy a Jeep or Dodge from him!! A++ customer service on his part. I would say their finance guy that does the paperwork is lacking in customer service and should be more friendly. I also was at the dealership for over 4 hours waiting for all the paperwork to be worked out. Then after 3 weeks the finance department lost my paperwork and I got several calls from Christine that were rude that they needed my paperwork or the deal was off?! When I had told her I would be in when I got back into town to provide them with another copy! The finance department needs to be more organized and again friendly!!! I contacted Ben and he let his manager know and I did get an apology and free tank of gas. Which was nice that even after Ben sold me the Jeep he still cared about his customers! Other than the finance end being a bad experience, I would recommend buying a car from this dealership because they have a caring sales department and managers! More
I thought Jerry was great!! Carmax was unable to help me with less than perfect credit but Safford helped me. Jerry made me feel comfortable and I was able to trade my van in for a small car with a lower i with less than perfect credit but Safford helped me. Jerry made me feel comfortable and I was able to trade my van in for a small car with a lower interest rate and a payment I could afford. I'm very pleased with the wonderful customer service I received and will recommend him to others. Laura Cole More
All of the team members at Safford of Fredericksburg were polite and professional. This is the first dealership that my wife and I have dealt with in 30 years who actually listened to our needs, did not pres polite and professional. This is the first dealership that my wife and I have dealt with in 30 years who actually listened to our needs, did not pressure us on anything and offered products that were within our requirements. We drove about an hour to Safford and will do so again for our next Jeep purchase. Excellent! More
I came in looking for a quality used truck and to get a good amount of money for my trade in car. I wanted to go from a mini cooper to a 1500 RAM truck. They gave me a good fair price for my car that was good amount of money for my trade in car. I wanted to go from a mini cooper to a 1500 RAM truck. They gave me a good fair price for my car that was quite spot on to the KBB price. Orlando came highly recomended to me by two friends who had dealt with in the last few weeks and I could see why. He kept me comfortable out of the heat and sun and offered to get me a soda while I waited on getting a price on my trade. We took a few test rides in different trucks, and I was quite happy with the vehicle I was able to find. Orlando worked hard at getting me a better rate and getting my loan approved. I was more than happy to have the vehicle well cleaned and a full tank of gas filled in. I went to several dealerships before I was brought in to this one and I would gladly go back in the future. More
I cannot send enough praise for this dealership and it's staff. My search for my dream car spanned many dealerships and across many states and Jeff and the crew were significantly more helpful, knowledgea staff. My search for my dream car spanned many dealerships and across many states and Jeff and the crew were significantly more helpful, knowledgeable, and most importantly, honest and respectful. You can tell when talking to them that they have your best interest in mind and are very open and fair in their pricing. There was absolutely no attempt on their behalf to pull a fast one or pressure me in any way. They even arranged transportation from the airport with a wonderful man named Willard. I had saved and researched for 2 years and had many negative experiences with dealers in my area who treated me in such a disrespectful way that I had put off buying the Dodge Challenger until the right one came up. Their car (which I found online) was priced very VERY well and they even helped me by making a better offer on top of that. The car was certified pre-owned and when I saw it, it looked better than the photos. If you are on the fence at all about buying a car, give them a call and you'll immediately know that these guys are teaching the master class in customer service. The car is perfect, I cannot be happier. I'm a proud owner of my dream car, and a proud customer of Safford. Big thanks to Jeff Macullum, Roy Mahon (who helped me with the purchase and sent me a very kind follow up letter in the mail), and Tina Black. BTW: Im serious, I am a total nerd for research and shopping around, no other dealer came close to their level. More
Jerry was very helpful through the entire sale. And Jeff was professional in the way he handled the price negotiations. Although I left feeling the price was fair, I would have liked to have gotten there f was professional in the way he handled the price negotiations. Although I left feeling the price was fair, I would have liked to have gotten there faster. They worked hard to make a deal and I ended up getting the trade-in value I had hoped for. I would certainly recommend these guys to anyone who asked. More
I would HIGHLY recommend this dealer, and especially Jerry Silsley, to anyone looking for a car. His friendliness was outstanding. A very welcoming demeanor. He also understood where I was coming from, Jerry Silsley, to anyone looking for a car. His friendliness was outstanding. A very welcoming demeanor. He also understood where I was coming from, and went out of his way to make sure that I had the most pleasant car buying experience I've ever had. It was also the quickest car buy ever. I didn't have to spend the better part of a day at the dealership. Overall, I would say the experience was awesome. More