Safford Chrysler Jeep Dodge of Fredericksburg

Great buying experience through Safford. Bought my new Ram on a Saturday in a matter of hours and Troy had me feeling like part of the family. Thanks again guys.. JG Ram on a Saturday in a matter of hours and Troy had me feeling like part of the family. Thanks again guys.. JG More

I have been shopping for a new truck for two months dealing primarily with Chevy and Toyota. The differences between my experience with those dealerships, in particular Toyota of Fredericksburg, and w dealing primarily with Chevy and Toyota. The differences between my experience with those dealerships, in particular Toyota of Fredericksburg, and what I experienced with Safford and Ben Clark is night and day. Ben was positive, driven, flexible and did what he needed to do to sell me a truck. The overall energy was outstanding and the long term goal - "we want to earn your business for years to come - exactly what I would expect of a car dealer. Walking into other dealers was like going to a dentist, not at Safford. I just want to say thank you to everyone. You have a great product, great outlook and great staff. More

Chris Glitzos is a wonderful man andvery optimistic when it comes to getting something in life. I have been going back and forth to all the dealers of Fredericksburg and all of them ran and ran my credit an it comes to getting something in life. I have been going back and forth to all the dealers of Fredericksburg and all of them ran and ran my credit and only to tell me that they couldnt help me when they knew it in the beginning. They were only looking for a sale. Chris Glitzos took it upon himself on January 17 when i came in for the newspaper article I received in the mail and another employee sent us out the door to go to the other dealer, Chris came out and said let me help you, I will get you inot a brand new car and was confident that he could. And for his confidence alone I am grateful. He did all the necessary paperwork before he got an answer and kept telling me that it was okay I would be driving in a new car before the day was up. I was losing patience and looking for another turndown. Chris, I am forever greatful to you and your patience with me and my little one. You are an awesome salesperson and your customer service alone should be rewarded. Thank you. Will be looking forward to seeing you in the future, got a few candidates looking for cars. Thank you again. Felicia Parker More

I have bought four cars from Safford, three new and the latest one was used. The interior of the latest purchase needed some work done. My salesperson agreed to the repair and it was written in my purchase latest one was used. The interior of the latest purchase needed some work done. My salesperson agreed to the repair and it was written in my purchase contract. My salesman said he could schedule it to be done within a couple of weeks. Well, two months and three weeks later and four phone calls to my salesman (none were returned), I had to contact the general manager and the used car sales manager to finally get the promised repair scheduled. I'm taking it in tomorrow - wish me luck! I paid cash for the FULL asking price of the vehicle and keeping in mind I bought three cars at this dealership, I would expect better service. I would expect better service even if it were my first purchase. UPDATE: It is still a little discouraging to know that I had to post this message and contact management for a response. Also when I finally had the vehicle looked at by the interior specialist, she said she could not fix the problem. I was given a check to hopefully cover the cost of the repair and was sent on my way to search for my own repair company. During the process and discussing resolution, the manager asked at least three times to change my DealeRater score "if I would like too". (including when he was handing me the check) It seemed as though the score was more important than the customer. More

Had a great experience with my daughter purchasing a used truck at Safford of Fredericksburg working with Beverley Riley. Bev was very attentive to all by questions and concerns, and was extremely helpful o truck at Safford of Fredericksburg working with Beverley Riley. Bev was very attentive to all by questions and concerns, and was extremely helpful obtaining the information I requested on the Dodge Ram 1500 I eventually purchased. Beverley also worked with me on negotiating the final price, to include a U.S. Veteran's Discount, to what I felt was an outstanding deal. Beverley and the entire sales staff at Safford of Fredericksburg were very cooperative and never made my daughter or I feel pressured or uncomfortable regarding my purchase -- a plus in my book. More

After seeing all the happy people getting cars with Bev After seeing all the happy people getting cars with Bev at Safford on Facebook, my husband and I decided to see if she could work some magic. How s After seeing all the happy people getting cars with Bev at Safford on Facebook, my husband and I decided to see if she could work some magic. How she and her team did it I don't know, but they made one trade-in turn into two previously loved cars! Now both my husband and I are saving gas and driving in comfort to work and it didn't break the bank. I've already told a friend of mine and he just went down and got himself a car there too!! Thanks folks, you have really helped this little family get themselves on the road to a fantastic year!! More

I am a '08 Sebring Ltd.,Retractable Hardtop owner. Today my keys dropped out of my pocket while I was stowing away an item in the trunk. Naturally, I closed the trunk lid. I cannot begin to tell you th my keys dropped out of my pocket while I was stowing away an item in the trunk. Naturally, I closed the trunk lid. I cannot begin to tell you the time spent getting into that car. Once attempts were made to get inside the car, the anti thief features were noticed. AAA was able to unlock the car but they could not gain access into the trunk. This process took 3 hours. I contacted the Chrysler Dealership I dealt with in the past and was referred to Safford Chrysler Jeep Dodge of Fredericksburg. I want to express my deepest thanks to everyone I deal with, from start to finish. A porter was immediately dispatched to pick me up, a new key was made so that I could access the trunk, and I another porter escorted back to my car's location. Wally orchestrated what was needed to make entry my car and he turned this nightmare into an extremely pleasant situation. I was able to return home, in time to meet the movers. Having worked Customer Service for years, I know not everyone customer is thankful when you go that extra mile. If return to the area, I will use this dealership for all repair or purchase needs. More

I was not really anticipating getting a new car, but they offered me a great deal and the staff was great and attended to all my needs and got me a great car. offered me a great deal and the staff was great and attended to all my needs and got me a great car. More

I recently purchased a used Grand Caravan from Safford of Fredericksburg. The only reason I purchased from Safford is because Beverly Riley works there. I worked with Beverly previously at another deale Fredericksburg. The only reason I purchased from Safford is because Beverly Riley works there. I worked with Beverly previously at another dealership and purchased several other vehicles from her; so when she left- my business followed her. I can be a very difficult customer and can promise you Beverly is relentless in getting her customers what they want and this has always impressed me about her. Beverly is very good at communicating and seems to have a solid management team at Safford to back her up. My purchase and financing were all handled at the dealership- which was different for me but everyone involved made it an easy process. I will continue to purchase from Beverly wherever she works when I am ready for another vehicle, and would definitely have no problem going through Safford of Fredericksburg again. More

I just wanted to thank Beverley Riley and the staff at Safford of Fredericksburg for making my 1st buying experience in 11 yrs easy and hassle-free. She was helpful, patient, got all of my questions answ Safford of Fredericksburg for making my 1st buying experience in 11 yrs easy and hassle-free. She was helpful, patient, got all of my questions answered and honor the price guanrantee offered online. The finance team matched and beat the interest rate being offered by my credit union and found me the best deal. I really love my new (gently used) 2010 Dodge Challenger. I got a great deal, great car with very low mileage that purrs like a big cat and I love cats. Thanks again Beverley!!!!!!!!!!! More