Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
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We had an amazing experience with the employees at Safford Jeep of Fredericksburg. We feel very fortunate to have come in and worked with both Wes and Joan. Both of them were exceptional sales peopl Safford Jeep of Fredericksburg. We feel very fortunate to have come in and worked with both Wes and Joan. Both of them were exceptional sales people, because they truly care about their customers and they provided us with excellent customer service. They wanted us to leave happy! Absolutely everyone we encountered at the dealership was kind, friendly, truthful and went the extra mile (even down to having a popcorn maker in the lobby!). We are SO happy with our purchase and will be customers for life. Many thanks for Wes and Joan for really taking such good care of us. We're still stunned at the level of care, detail and follow-up, even after our purchase. I simply cannot say enough good things about this dealership or Wes or Joan - absolutely wonderful kind caring honest people who deserved our business and we'll be back! More
I came in for the 3,000 mile oil change for our 2013 Durango and the service department was very quick about getting the work done and I talked to Bill about some parts for the truck and had a nice conv Durango and the service department was very quick about getting the work done and I talked to Bill about some parts for the truck and had a nice conversation about Al about how we have enjoyed the new truck. Thank you all for taking good care of us not only at the sale but when it was due for the oil change. More
This is the second vehicle we've purchased at Safford of Fredericksburg (we also bought a Chrysler 200 Limited back in 2011)...both experiences have been great! This purchase was a huge decision for my of Fredericksburg (we also bought a Chrysler 200 Limited back in 2011)...both experiences have been great! This purchase was a huge decision for my wife and I; we've been considering it for almost two years, and we couldn't be more pleased than to have chosen Safford once again. After a lot of research, inluding a number of other makes and area dealers, we found Safford's vehicle selection to be the best, and their sales staff has always been professional and very knowledgeable about every aspect of the vehicles we've considered. For this purchase (2013 Ram 1500 Outdoorsman), we arrived at the dealership near closing time. However, we felt no pressure from the staff; rather, they went above and beyond...staying three hours past close to ensure we had enough time to test drive the vehicle, get all of our questions answered, and to discuss all of our options. We were very satisfied with the pricing and financing, and once we decided to purchase, the staff ensured the truck was completely ready to roll that night (we drove her off the lot at midnight). Special thanks to Al Allee (our Sales Consultant), George Goodin (Finance Manager), and the Service representative that prepped our truck (sorry we missed your name!) for making a very large decision COMPLETELY stress-free and absolutely satisfying. More
I came to this dealership cause I was interested in a used Dodge Charger R/T and I wanted to trade my truck in. Ray Perez greeted me in a very friendly and caring manner. He asked me if I saw a car on th used Dodge Charger R/T and I wanted to trade my truck in. Ray Perez greeted me in a very friendly and caring manner. He asked me if I saw a car on the lot or online. I told him I saw a Charger online and I wanted to trade my truck in on it. Ray went above and beyond to get me a great price for my truck and the Charger. Ray made my experience buying a car painless and enjoyable. Ray has an awesome personality and is great with people. I have bought 6 different cars from 6 different dealerships and by far Ray Perez and this dealership was the GREATEST!!!!! I would with no hesitation recommend Ray Perez and this dealership to anyone I know buying a car. Thank you Ray Perez!! Next car I buy I'm coming to you. More
My husband and I had a wonderful experience from beginning to end. Excellent customer service. I have already recommended this dealer and sales person to friends and co workers who are currently in beginning to end. Excellent customer service. I have already recommended this dealer and sales person to friends and co workers who are currently in the market for a vehicle. We are very happy with our purchase! More
Dario Cacciavilani went above and beyond his salesmenship. I came in wanting to purchase a used car. My credit was less than perfect. he was very friendly and hopeful that a used car would be in salesmenship. I came in wanting to purchase a used car. My credit was less than perfect. he was very friendly and hopeful that a used car would be in my future. he picked out the perfect car for me. A Chrysler Pacificia. A beautiful car.its my silver bullet. the showroom was beautiful and the staff were friendly. Dario your the best. I will be coming back when its time for another car. More
Brian was very good. I had my son with me and he was responsive to him and made both of us feel at home. Thanks Brian we love the new Durango! responsive to him and made both of us feel at home. Thanks Brian we love the new Durango! More
I'm a New Yorker living in the DC area who hasn't owned a car in many years much less purchased one, so I was understandably a tad bit apprehensive about this whole process. I rented a zip car, and d owned a car in many years much less purchased one, so I was understandably a tad bit apprehensive about this whole process. I rented a zip car, and drove to Safford FIAT of Fredricksburg after work, still in my navy uniform. Dario saw me pull up through the window, came to the door and greeted me with a smile, a salute and a firm handshake. As a USAA affiliated dealership, Safford of Fredicksburg had a beautiful, pre-owned black Ford Mustang for sale and listed on the USAA website that I had my eye on and Dario went out of his way to make sure I felt comfortable about the purchase. When my duty station was changed in the middle of registering the car (twice), Dario said "No problem!" and started the registration process over from the beginning for me (twice). Every concern I have had, every question I could possibly come up with Dario addressed promptly with a high level of professionalism. I would highly recommend both Dario and Safford of Fredicksburg. As I drove off the lot Dario shouted "when it's time, when you have the wife and kiddies and need a family van come back and see us okay?". I don't plan on trading in my Ford Mustang for a family van anytime soon, but if/when the time comes, I will again turn to Dario and Safford of Fredricksburg for if they could this easily transition a car-less New Yorker into a Ford Mustang owner, they could clearly also work the magic that would be needed for that transition as well. More
I have been using Safford Jeep service center since I purchased my Jeep in March of 2011. Gill Brown always recognizes me and truely takes an interest in what I need to have done for my vehicle. He is a purchased my Jeep in March of 2011. Gill Brown always recognizes me and truely takes an interest in what I need to have done for my vehicle. He is a hard working, knowlegable and professional. Just one of the small things that makes this dealerships service department the one I use. More
I would highly recommend this dealership and specifically Mr. Rader - to anyone looking to purchase a vehicle, the experience we had working with Mr. Rader was unlike any of my past experiences specifically Mr. Rader - to anyone looking to purchase a vehicle, the experience we had working with Mr. Rader was unlike any of my past experiences in purchasing a car - absolutely NO pressure, very patient, very knowledgeable, explained and kept us informed every step of the way!!! /If you need a new or used car this is the place to go and the man to see!!! Thank you Mr. Rader!!!!!!! More