Safford Chrysler Jeep Dodge of Fredericksburg

I would absolutely recommend this dealership. We initially spoke with Joan Bays when we went for a test drive. She was fantastic! There was absolutely no pressure during the purchase process. It initially spoke with Joan Bays when we went for a test drive. She was fantastic! There was absolutely no pressure during the purchase process. It was refreshing to speak with someone that had the same mindset that if we don't have what you're looking for we're not going to try and sell you something you don't want. We ended up special ordering a 2014 Rubicon. Wes Morrison placed the order and 54 days later it arrived at the dealership. Wes was very enthusiastic and a pleasure to work with. He was very knowledgeable about our vehicle and its options. He wouldn't let us leave until he ensured that we were satisfied with knowing how to use the electronics other options in the vehicle. More

We have worked with this dealership before about a year and a half ago to buy a brand new jeep grand Cherokee. We came back a second time to just glance around at the different options. Dario came out to a and a half ago to buy a brand new jeep grand Cherokee. We came back a second time to just glance around at the different options. Dario came out to ask us what he could help us with and immediately my husband and I felt comfortable. We we're trying to decide between a jeep wrangler 4 door and and the rubicon version in 2 door. Dario remained very pleasant and patient with us throughout the process . We decided we needed to talk about the purchase over lunch and he was able to let us take the car to where we were going. We decided to buy the car that day and he negotiated with us on the price to where we felt comfortable. We didn't feel pushed or overwhelmed at any point. We felt very at ease with the whole process in fact. His love for sales and cars certainly shines through to his personality! If we need a used or new jeep in the future we will never go anywhere but Safford! Thank you Dario for making the process so pain free! More

If you are in the market for a new vehicle, I highly recommend working with Dario. I recently purchased a Jeep Grand Cherokee from him and it was my best vehicle buying experience ever. Dario is not pus recommend working with Dario. I recently purchased a Jeep Grand Cherokee from him and it was my best vehicle buying experience ever. Dario is not pushy and actually helps you through the buying process. Go see Dario! More

I wanted to work with this dealer because they are near my home. At first we could not get together on the specific model or price. Prior to going to another dealer 50 miles away I decided to stop in and my home. At first we could not get together on the specific model or price. Prior to going to another dealer 50 miles away I decided to stop in and look over their inventory. I met Wes the salesman and gentleman I had been conversing with over the past few days. I wanted a particular Grand Cherokee. They suggested I look over another one they had. They let me take the new car home to see if I liked it. Next day when I returned I was not sure I wanted the alternate Cherokee. So, I offered a ridiculously low price. Wes was with me all the time. We got involved with Joan and Leo and I couldn't pass up what they offered. They worked hard to make a deal. As a follow up we love the Jeep Grand Cherokee Overland model that we bought. And the staff that we mentioned above were attentive, cheerful and pleasant thru the whole process. Stop in and see Wes. He even took time with us to go over all the tech stuff the next day for over an hour. Real laid back guy. Joan and Leo are close by. More

Wes Morrison was great to work with and provided an excellent review of many different options. Wes worked to ensure I was able to stay within my budget by pricing several vehicles. excellent review of many different options. Wes worked to ensure I was able to stay within my budget by pricing several vehicles. More

This was by far the best car buying experience I have ever had! It was actually enjoyable the entire way through. Wes Morrison, my salesman was outstanding. He absolutely knew everything there was to kno ever had! It was actually enjoyable the entire way through. Wes Morrison, my salesman was outstanding. He absolutely knew everything there was to know about the vehicle I purchased. He made sure I understood everything about it, he even sat with me to set up my phone to since with the stereo system. He answered every question I had and was super nice! Every other person I dealt with was also great. Everyone made me feel important and treated me wonderfully. From the managers, the parts department, financing and customer service areas, everyone was amazing. I can't say enough good things about my experience here. Especially Wes Morrison. He even called to check on how it was going a couple of days later. I also had protection packages applied inside and outside of my vehicle. The service was great. I look forward to working with the service department when it comes time for the oil change. I have and will continue to recommend this dealership and most definitely Wes Morrison to everyone I know! Thank you so much to everyone at Safford of Fredericksburg!!!! More

Gary and Jeff were amazing. I cannot say enough good words about Gary. He was very helpful and I never felt pressured. It was not like my previous car buying experiences. It was painless words about Gary. He was very helpful and I never felt pressured. It was not like my previous car buying experiences. It was painless More

My first experience was not as positive as I had hoped. I had a leaking roof that I had been trying to get fixed for a year and a half in Germany. Upon my return to the states, I contacted Safford Chrysle I had a leaking roof that I had been trying to get fixed for a year and a half in Germany. Upon my return to the states, I contacted Safford Chrysler Jeep Dodge of Fredericksburg Service Center and was assured that they could easily fix the problem. So, I scheduled an appointment. Unfortunately, they were not successful with the initial repair. However, they were more than accommodating when I contacted them and told them that the problem was not resolved. They scheduled me for an appointment the very next day and had a rental vehicle (paid for by the dealership) waiting for me when I arrived. The kept my vehicle for a couple of days while I drove the rental and tested the repairs extensively to ensure that the repair was successful. I am happy to say that they successfully repaired a leak that could not be fixed by a couple of Jeep dealerships in Germany in several visits over 18 months. I will definitely be returning to this dealership for all future service needs. More

In a time where people are strapped for cash, Safford was very understanding and was willing to work to make sure we were happy. Safford got is in and got us taken care of and we are very pleased with the se very understanding and was willing to work to make sure we were happy. Safford got is in and got us taken care of and we are very pleased with the service. More

I recently purchaced a 2009 Dodge from Safford Chrysler Jeep Dodge of Fredericksburg that I had found on the internet. This was the car I had been searcing for, for several years. After negotiating price Jeep Dodge of Fredericksburg that I had found on the internet. This was the car I had been searcing for, for several years. After negotiating price with Duane, the sales manager over the phone and through e-mails, I decided to take a 4 hour drive from NJ down to Virginia to make sure the car was as perfect as they had claimed it to be. Believe me, when I pulled into the lot, there it was on the front line, just as clean and perfect as the pictures on the internet. As I got out of the car I was greeted by salesmen Jerry Silsley, and we checked out the car and took it for a test drive. After confirming that the car was everything that Duane had clamed it to be , and Duane stood behind the price we had negotiated over the phone, I decided to close the deal. Duane and Jerry were awesome through the whole process. I even purchased an extended warrenty for the car while I was there. After the sale Duane arranged for a car carrier to deliver my car back to NJ and the car was in my driveway 3 days after the purchase ! During the sale, I had asked salesmen Jerry Silsley if it was possible to contact the original owner of the car, since it was purchased from Safford Chrysler Jeep Dodge of Fredericksburg, and ask him if he might still have the original window sticker from the car. Don't you know that he did make that call for me and yes the original owner still had the sticker and brought back to Jerry at the dealership and then Jerry FedX'ed to me within days ! You can't find this level of service anywere. Thanks Jerry and Duane for an outstanding buying expierience ! I give you guy's 5 plus stars out of 5 ! Sincerly: George W (Trenton NJ) More