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Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
1,033 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,033 reviews
August 11, 2014
Wonderful to deal with The Safford team has been great we trust them which is why we have purchased our last 4 vehicles from them. we recommend them to everyone The Safford team has been great we trust them which is why we have purchased our last 4 vehicles from them. we recommend them to everyone More
by kenbumpass
Employees Worked With
Chris, service, Joan Bays, Leo Nerushkin
August 10, 2014
Third times the charm Twice before I've had my truck in Safford Dodge for a slow leak in the same tire. On the third try the mechanic found and repaired it. He was young, Twice before I've had my truck in Safford Dodge for a slow leak in the same tire. On the third try the mechanic found and repaired it. He was young, polite and knew his job, not something you find everyday. I was very happy with the service I received on this trip. This made all categories except price "Excellent". Most of this was due to the young mechanic. As far as the price, if this young man had serviced my truck the first time I would have checked "Excellent". But because it took three tries to get it right, I'm adding the fuel cost I expended on the two failures, this makes it overpriced. Which is why I'm checked "Poor". Have a nice day. More
by Bob Adkins
Employees Worked With
Don't remember his name.
August 09, 2014
Best of Dealer Service and Discovery of Unknown Problems Jeep wouldn't start; had it towed in. Service (Mr. Brett Barker) handled my case. He had the problem checked and found a wiring problem. He called me Jeep wouldn't start; had it towed in. Service (Mr. Brett Barker) handled my case. He had the problem checked and found a wiring problem. He called me to explain. I decided to have oil change and tune up, etc while I was there. They did that and also found a leaking radiator. Mr. Barker called me and explained that they would have to order the part, etc. They ordered the part and fixed it. Mr. Barker called me when it was ready and everything went as stated. I must say that I have never had a service department more courteous, efficient or as ethica. Mr. Barker deserves a big THANK YOU! More
by NGCJeep
Employees Worked With
Brett Barker
August 02, 2014
Service manager, Howard White gave excellent customer servic My wife's 1996 which she loves failed to start after her physical Therapy session. Jeep had never simply refused to start. After waiting a few minute My wife's 1996 which she loves failed to start after her physical Therapy session. Jeep had never simply refused to start. After waiting a few minutes she was able to get it started. Weary and hot(one of the hot humid days ) she decided to drive it home. We called our trusty Safford service department -it was Thursday- and they explained how they were slammed but if we brought in on Friday they would attempt to have it by Saturday afternoon. My wife was scheduled for more therapy on Monday so getting the car by Monday was very important. Howard took time to listen a description of what the vehicle was doing. He said that they would do everything possible to identify the problem and resolve. Howard called me early evening, the same day, problem identified and just needed my ok to order the part. The part came in Saturday and I got a call "the vehicle is ready". I can't begin to express the professionalism exhibited by Howard and his team. Great service I feel valued as a customer!! More
by Sharon 66
Employees Worked With
Howard White
August 02, 2014
Great people to deal with I really appreciate the fair offer on my trade in vehicle right from the start. I dealt with Steve Stewart and Scott . They made our shopping experi I really appreciate the fair offer on my trade in vehicle right from the start. I dealt with Steve Stewart and Scott . They made our shopping experience very nice. You can feel good about this dealership from the very start. More
by tim.shultz.10
Employees Worked With
Steve Stewart, Scott Rader
July 30, 2014
My Experiance Had a really great experience, the truck I bought was reasonably priced and I was able to get close to what I was asking for my truck. I was very plea Had a really great experience, the truck I bought was reasonably priced and I was able to get close to what I was asking for my truck. I was very pleased with the service and all around experience. I will definitely recommend Safford to my family and friends. More
by cdeane1990
Employees Worked With
Sammy Harmoush
July 30, 2014
Really? I'm recommending a dealership for routine service? I was raised to perform my own service (like oil changes); and later, NOT use a dealership for service - ever. After using Safford Fredericksburg as I was raised to perform my own service (like oil changes); and later, NOT use a dealership for service - ever. After using Safford Fredericksburg as a result of new-car maintenance and service, it has proved itself. Safford has become my "go-to" for all my vehicles - routine maintenance and anything else! More
by MrBoGo
Employees Worked With
Rob Stocking
July 27, 2014
Awesome!!! Felt like dealing with beautiful family. It was pouring cats and dogs, Dario came out with his umbrella put me back in my car and told me to park at the front and go inside, he would bring th It was pouring cats and dogs, Dario came out with his umbrella put me back in my car and told me to park at the front and go inside, he would bring the car to me. I searched online for the Town & Country, I was already set to buy one elsewhere but my son asked me to check this last one. I didn't want to look at it, I wanted to satisfy my son, leave and go get my van that I was set on. Dario wasn't desperately trying to sell a car he was a very understanding man. We went for a test drive, chatted on the way and I wanted to buy from Dario, I felt he would take care of me and I trusted what he said. After it was over and done, I drove off with my van, really loving the colors inside and out, didn't settle because some of my needs were met, Dario made sure all my needs were met, He didn't make me feel my questions were not good questions, he stated, anything I needed to know he would make sure I fully understood and was satisfied before I drove away with or without the van. I even drove away with $3,000.00 still in my pocket. Dario, I would send everyone I know to you, you are stuck with me for now on AWESOME!!! More
by Goldie0730
Employees Worked With
Dario Cacciavllani
July 26, 2014
Erika H I came into the dealership not expecting to get anything good since I just went through bankruptcy, but Sammy and the finance office were very helpful I came into the dealership not expecting to get anything good since I just went through bankruptcy, but Sammy and the finance office were very helpful. They got me into an almost new 2013 Chrysler 200. I love my car and the payments aren't outta my reach either. I will definitely be doing business there again. More
by Erika H
Employees Worked With
Sammy Harmoush
July 21, 2014
Quick and Easy Oil Change I showed up at Safford with concerns of price and length of time for an oil change for my 2012 Challenger SRT8 392. I figured it would cost well over I showed up at Safford with concerns of price and length of time for an oil change for my 2012 Challenger SRT8 392. I figured it would cost well over $100 and take them an hour or two. With a coupon I received in the mail, I paid less than $60 and only had to wait about 30 minutes. The staff was really friendly and were able to answer all of my questions (without any attitude like some other garages). I know where I'll be taking my vehicles from now on. More
by JAYkrUHL
Employees Worked With
I don't recall.
