Safford Chrysler Jeep Dodge of Fredericksburg

Pleasant experience My salesman, Sammy, was very helpful and did an excellent job ensuring I found the vehicle I wanted and that suited my needs. I would recommend lookin My salesman, Sammy, was very helpful and did an excellent job ensuring I found the vehicle I wanted and that suited my needs. I would recommend looking him up when you're in the market to purchase a vehicle. More

N45 Service recall They installed a trailer hitch on my vehicle. They did it while I waited and got it done in a timely manner. I was a little disappointed that the reca They installed a trailer hitch on my vehicle. They did it while I waited and got it done in a timely manner. I was a little disappointed that the recall didn't include the trailer wiring harness or it's installation but that is not in their control. They were great. The service writer was very polite and got me in on a Saturday without an appointment. More

AWESOME EXPERIENCE I really just stopped by the dealership to test drive a jeep with my fiance. I had no intention of buying. However, I was very impressed with how sm I really just stopped by the dealership to test drive a jeep with my fiance. I had no intention of buying. However, I was very impressed with how smoothly the jeeps drove as compared to what I thought. Dario was a fun and very laid back salesperson and he really went out of his way to get me what I wanted without being pushy. I was pretty hard on the finance guys but they took it quite well and actually got me everything that I wanted. I never thought that I could afford a Jeep Wrangler 4 door but they made it happen. As it turns out, my fiance's father bought his last vehicle there and said that they have an excellent service department. When I brought the jeep back to get the undercoating and upholstery protectant put on, they had it done in half a day and my jeep was detailed and looking amazing when I picked it up. And they gave me a loaner car while they had my jeep. And I am now a jeep person. I'm looking forward to the service department experience!! I got a letter in the mail from Dario thanking me for the purchase and giving me a free oil change. Awesome experience over all. Make sure you ask for DARIO if you go there. He sells used cars but he was able to get me into the new jeep that I wanted!! More

Smooth Finish To A Bumpy Start Our recent experience at Safford started with miscommunication. Upon Chris Glitzos discovered , he assessed and assisted immediately. Thru Chris's Our recent experience at Safford started with miscommunication. Upon Chris Glitzos discovered , he assessed and assisted immediately. Thru Chris's patience and efficiency, the remainder of the process went thru with no issues. He took the time and effort to answer all of our questions and concerns. His level of customer service is highly commendable. More

Reliable Service Our service trips to Safford of Fredericksburg have always ended with the original problem solved and any others brought to our attention. Easy appoin Our service trips to Safford of Fredericksburg have always ended with the original problem solved and any others brought to our attention. Easy appointment and pick-up. More

Fixing what others failed to fix Received vehicle back from Auto dealer in MD after an accident, it was apparently not fixed. Called Safford Dodge on Saturday for information, they h Received vehicle back from Auto dealer in MD after an accident, it was apparently not fixed. Called Safford Dodge on Saturday for information, they had me come in on Monday. Thank Goodness they saved my car, the original "fix it dealer" messed it up and then came Safford to the rescue!!! Thanks a bunch, Diane C. More

Yearly checkup, state inspection My husband is handicapped and we take our van to Safford Dodge. They are always helpful and give us excellent service! We highly recommend them to o My husband is handicapped and we take our van to Safford Dodge. They are always helpful and give us excellent service! We highly recommend them to our neighbors and friends. More

Feeling Cheated My husband and I went to Safford of Fredericksburg August 16, 2014. We had Sammy as our sales guy and he was good about getting us the answers we need My husband and I went to Safford of Fredericksburg August 16, 2014. We had Sammy as our sales guy and he was good about getting us the answers we needed. We feel a little cheated as this was our first time doing a trade in and apparently OTD (out the door) with a trade in is different then just buying a car. OTD with Safford on a trade does not include the tax, tag, title, etc. We were expecting to get the equity we had in our car back or to go towards the loan amount, not used for the tags, title, etc. My husband spoke with the manager, Jeff who said he will explain this to everyone trading a car, as they think people already know this. They are also fixing a broken storage box and should have the part soon. Will update on that separately. More

Best service experience - ever! Fantastic service. Howard is excellent and the mechanic was great! What a great combination! Exceeded all expectations! I highly recommend the Dodge C Fantastic service. Howard is excellent and the mechanic was great! What a great combination! Exceeded all expectations! I highly recommend the Dodge Charger and Safford service! More