Safford Chrysler Jeep Dodge of Fredericksburg

Always a great experience! Been taking care of my Grand Cherokee for 185000 flawless miles. Been taking care of my Grand Cherokee for 185000 flawless miles. More

I needed a new fob battery and asked for a new one while they were checking out my vehicle. I go to parts and have my battery replaced in my other fob cost was $13. Service department charges $35.80 to chan they were checking out my vehicle. I go to parts and have my battery replaced in my other fob cost was $13. Service department charges $35.80 to change the same battery. Then the service department has an attitude. Made me wait for them to finalize my refund while he helped another customer. Then when they were taken care of, I finally got the refund. Then I ask who I can talk to to make a complaint and I was told I will get an email. Wow. That’s all I can say. Where has customer service gone? More

Excellent customer service. Respectful of your time. Everyone is friendly and kind and they remember your name. Respectful of your time. Everyone is friendly and kind and they remember your name. More

Safford Jeep in Fredericksburg is awesome. I compare it to other dealerships and Safford’s attention to the customer and to the smallest details is amazing. I appreciate the customer service I compare it to other dealerships and Safford’s attention to the customer and to the smallest details is amazing. I appreciate the customer service they provide. Highly recommend. More

I had inquired about a truck they had for sale but they wouldn't give me kelly blue value for my trade in. Instead they said to sell it to carmax, then buy their truck. Two days later a closer dealership g wouldn't give me kelly blue value for my trade in. Instead they said to sell it to carmax, then buy their truck. Two days later a closer dealership got a truck in and offered me kbb on my trade in without any issues and I bought the truck. The way Safford Chrysler conducted business is why they lost my business and future business. More

I have been taking both my Jeep Wrangler and Cherokee to Safford for service for years. I took my Wrangler in for normal maintenance, and as always the service was excellent. Josh in Service usually hand Safford for service for years. I took my Wrangler in for normal maintenance, and as always the service was excellent. Josh in Service usually handles my vehicle and this time was no exception. He made sure the work was done as quickly and efficiently as possible to get me back on my way and ensuring everything was done as needed. He also routinely advises me of any issues I should be aware to make sure my vehicle is operating at its best and mechanically in great shape. I highly recommend Safford Jeep service. More

I was provided amazing customer service, by Jamal. I never felt pressured, and I feel he got me the best deal for the jeep I wanted. I would highly recommend anyone I know, to come give Jamal a visit I never felt pressured, and I feel he got me the best deal for the jeep I wanted. I would highly recommend anyone I know, to come give Jamal a visit if they were in the market for a new vehicle. More

I appreciate the work the service department do too keep my Jeep in good running condition. They keep me up all updates needed. Too include the flushing,changing of my brakes, rotators, and calipers. Flushi my Jeep in good running condition. They keep me up all updates needed. Too include the flushing,changing of my brakes, rotators, and calipers. Flushing of the fuel injector system, among other major maintenance need to keep my Jeep running as it should. The staff is wonderful. Everyone is professional. I appreciate them very much. Awesome Job. 👍🏽 More

Very courteous service. Checked all points of the Jeep. State Inspecton was included. Very pleased with the service. Checked all points of the Jeep. State Inspecton was included. Very pleased with the service. More

I’m able to schedule my service when it’s convenient for me and the staff always makes me feel like I’m the only customer there that day! Josh is always amazing at explaining what I need and what my options me and the staff always makes me feel like I’m the only customer there that day! Josh is always amazing at explaining what I need and what my options are. I always feel taken care of not just a number! Thank you.. you guys Rock!! More