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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.5
1,024 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,024 reviews

November 23, 2022

I appreciate the work the service department do too keep my Jeep in good running condition. They keep me up all updates needed. Too include the flushing,changing of my brakes, rotators, and calipers. Flushi More

by felixball58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Brown, Martha Lewis, Anthony Carter, and Brett Parker.
Dec 07, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you for taking the time to share your feedback with us, we really appreciate it. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

November 22, 2022

Very courteous service. Checked all points of the Jeep. State Inspecton was included. Very pleased with the service. More

by Ta
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott.
Dec 07, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're happy to hear that, thank you!

November 17, 2022

I’m able to schedule my service when it’s convenient for me and the staff always makes me feel like I’m the only customer there that day! Josh is always amazing at explaining what I need and what my options More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 21, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We are happy to hear that, Maria! Thank and see you next time!

November 08, 2022

We want to say that from the sales end (Eileen in Dodge used vehicle division) and the service end (Joe in RAM service) of this business we couldn't be happier. Both the purchase and service of our vehicle More

by brianainley1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen, Joe
Nov 21, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We are absolutely delighted to hear that, thank you!

September 30, 2022

Josh was very helpful and the video inspection of my vehicle was great to see. More

by Kraig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 04, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you!

September 29, 2022

Exceptional care taken to inform me of repairs needed, fair pricing and very convenient service hours. Only dealership and technician I will permit to work on our vehicle, trust is enduring and reinf More

by tdcoyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Paul
Oct 04, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We are thrilled to hear that, thank you! See you next time :)

September 27, 2022

Thanks to Joe from sales. Hank from financing. Guys did a great job. Thank you Michelle also. Continue doing a great job. Will recommend to people. Great service. Good communi More

by Truckermanwilly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe from sales, hank from financing, plus michelle
Oct 04, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We appreciate your very kind feedback and recommendation. If there is anything else that we can assist you with in the future, please do not hesitate to let us know. Thanks again!

September 19, 2022

Always a pleasure doing business with Service Advisors, especially Michael Moter. His exceptional customer service skills beat any other Advisor at Safford. He always greats his customer, is friendly, More

by 6foot5in65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Moter
Sep 20, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you for your very kind feedback, we really appreciate it! We apologize for the technician not topping your fluids. We will be sure to pass this along to management. Thanks again!

September 07, 2022

Roger was outstanding. Purchased a 2022 Ram Laramie 2500. Transaction and service were outstanding. Would definitely refer a friend. More

by Carlos S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger, Hank and Stefan
Sep 12, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We are so happy to hear that, Carlos! Thank you

September 03, 2022

This dealership continues to be consistently reliable. The service department is one of the best managed ever. They really go the extra mile to make you comfortable. Additionally, if you want to know ever More

by kctrading
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett and Gil
Sep 06, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you for your very kind feedback, we really appreciate it! If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

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