Safford Chrysler Jeep Dodge of Fredericksburg

Shopping for a truck We worked with your salesman Sammy Harmoush, he showed us many trucks before we decided on what we needed, he was friendly and patient, Steve Stewa We worked with your salesman Sammy Harmoush, he showed us many trucks before we decided on what we needed, he was friendly and patient, Steve Stewart and Daniel couldn't have been more helpful all three men were outstanding. It was a good experience. More

Great Sales!! Great Customer Service!!! I drove an hour to Safford Fredericksburg, seriously doubting that I would walk out with my dream vehicle, a Jeep Wrangler! I am elated to say that B I drove an hour to Safford Fredericksburg, seriously doubting that I would walk out with my dream vehicle, a Jeep Wrangler! I am elated to say that Bob was able to do exactly what he said he was going to do, and that was get me in a Jeep! The entire experience was friendly, I did not get the run around, everything was fast and efficient. Brian in Finance was great as well! Everyone was extremely knowledgeable about the vehicles! I have bought several cars from other dealerships and this was BY FAR the best experience I 've had. I have already shared my excitement with family and friends! Safford has just earned a repeat customer for any future vehicle purchases from my family! Thanks Guys!! The Carroll Family More

Couldn't be more pleased My mom had purchased a vehicle here and dealt with Dario. We decided to get me a fiat also and I went to Dario as well. He's was more than pleasant to My mom had purchased a vehicle here and dealt with Dario. We decided to get me a fiat also and I went to Dario as well. He's was more than pleasant to deal with both times and isnt like the regular car dealer. He acts like a well mannered family person that's there to help you! Dario is definitely a go to guy! More

Poor Service Worse Service Experience EVER! What happened to qualified technicians who don't have to rely on hooking up your vehicle to a computer to find "the pr Worse Service Experience EVER! What happened to qualified technicians who don't have to rely on hooking up your vehicle to a computer to find "the problem." Computers are not able to detect minor flaws, issues, and concerns your clients have. Especially with a brand new 2014 truck that shouldn't be making any rumbles or ticks. Got advice, not all fixes are going to be made or found through your USB ports and computers hooked up to the cars computer. Why not be humble and be empathetic towards clients who are stressed over these matters and not make them feel dumb, inferior, or not worth your time. Paying good money for a new vehicle, full warranty, and all perks should get you at least some service with a smile and consideration. Didn't even offer a free oil change or car wash? Really? Makes me want to trade my new 2014 in for a Ford, or Toyota with a better Auto group who I KNOW will give me the service I want and work with me. Had great expectations when I started, but in the few months I have owned my vehicle I feel I have made a huge mistake and regret the choice I made in Safford Auto Group. More

Amazing Safford auto offered me great service right from the beginning. Greeted me with open arms as soon as I walked in. I knew which car I wanted from the s Safford auto offered me great service right from the beginning. Greeted me with open arms as soon as I walked in. I knew which car I wanted from the start, and Dario did not hesitate to get me off on the right path. We enjoyed our test drive as he showed and shared with us the perks of living in Fredericksburg. Set us up with a perfect day. Which was shorter than seemed. Ensured us that he will find a way to get the deal done. When it was all said and done I walked away with my dream car with great payment plan. More

Best experience buying a car ever! So worth the trip to Fredericksburg to get friendly support in finding a car from a great salesman! We were in and out in no time with a trade and fi So worth the trip to Fredericksburg to get friendly support in finding a car from a great salesman! We were in and out in no time with a trade and financing. Everyone there could not have been nicer or more professional. What a well run company! I'll never go anywhere else for a car. More

Put the Customer In Customer Service The entire process was pleasant. I went through the buying program that my credit union provided. Within a few minutes of enrolling and them notifyi The entire process was pleasant. I went through the buying program that my credit union provided. Within a few minutes of enrolling and them notifying me of Safford Fredericksburg being in the program, I was contacted by Safford and scheduled an appointment for an hour later. Richard P. was my initial Customer Service rep and he did an excellent job through the purchasing process. They took my trade at a fair price, I picked my truck of choice and took it for a test drive and then wrapped up the purchase. Everyone at the dealer was fabulous and I’m glad I purchased my truck at Safford of Fredericksburg. I’ll buy others vehicles from them as long as they continue to put the customer in Customer Service. More

Great Customer Service We originally came in the dealership to look around for a new Jeep and weigh our options between companies. The Jeep Patriot caught our eye and after We originally came in the dealership to look around for a new Jeep and weigh our options between companies. The Jeep Patriot caught our eye and after Dario showed us the price for the 2014 model, we were quite surprised by the affordability. However, due to credit issues and loan issues we could not get this car. But that did not stop Dario from going above and beyond what he could to help us. By the end of the night we left out with a 2013 Dodge Avenger, still a better car than we came in with, and a wonderful customer service experience. Dario has been one of the best salesmen I have encountered, be it with the logistics and paperwork he took his time with to make sure we fully understood, getting us a deal on the vehicle, and just sharing his personal life with his family, we were very pleased to have someone like him helping us. I would recommend this dealership soley on the experience we had with Dario. Even the finance person was very helpful and he gave us an affordable monthly plan, we gave him our options and he met us in the middle. Overall this was a great sale and we are happy we choose this location and company. More

Good salesman It went smoothly. To much idle sitting time but this is an operational situation created by the company protocol. Sammy spent time searching for the It went smoothly. To much idle sitting time but this is an operational situation created by the company protocol. Sammy spent time searching for the second key but I didn't realize until everything was signed and I was prepared to leave that he wasn't able to find the second key. Aside from that all went well. More