Safford Chrysler Jeep Dodge of Fredericksburg

Brett Barker - above and beyond - customer service Brett went above and beyond to help us out. Long story, short - 3 weeks ago we had an issue with my Jeep Grand Cherokee. We thought we may not be ab Brett went above and beyond to help us out. Long story, short - 3 weeks ago we had an issue with my Jeep Grand Cherokee. We thought we may not be able to make it home to Maryland, since it was late on a Sunday, and the service department was about to close and could not fit us in. Brett, the service manage, saw that we were in a bind and came outside to talk to us. He took a few minutes for a test drive and was able to diagnose the problem as a relatively minor issue with the brakes. We were able to make it home that night thanks to Brett's efforts. That is customer service! The dealership made no money on me, but definitely gained my appreciation and respect. Based on this experience, I would recommend this dealership for outstanding customer commitment and service. Thanks, Brett! More

CHARGED FOR SOMETHING THAT SHOULD BE COVERED BY WARRANTY!!!! TWO IN HALF HOURS TO TURN TWO ROTORS,THE TRUCK A LITTLE OVER 24,000 SO WHATS NEXT, CAN'T WAIT TO GET TRADE THIS TRUCK FOR SOME ELSE , DODGE WILL NOT B TWO IN HALF HOURS TO TURN TWO ROTORS,THE TRUCK A LITTLE OVER 24,000 SO WHATS NEXT, CAN'T WAIT TO GET TRADE THIS TRUCK FOR SOME ELSE , DODGE WILL NOT BE MY NEXT CHOICE. More

Sammy Harmoush We cannot thank Sammy enough for making this an awesome experience. His knowledge and years of experience definitely showed. We WILL be back to see We cannot thank Sammy enough for making this an awesome experience. His knowledge and years of experience definitely showed. We WILL be back to see him and highly recommend him to anyone looking to purchase a car. I guarantee you will not only walk out a happy customer but will have gained a new friend as well. THANKS SAMMY!!! :)) More

AL is the BEST!!! Everyone was very friendly and helpful. AL made this experience better than I could have ever imagined. If your looking for a great car with no hassle Everyone was very friendly and helpful. AL made this experience better than I could have ever imagined. If your looking for a great car with no hassle, I would definately recommend asking for AL ALLEE!! More

SCOTT IS AWESOME! Scott was the most helpful sales person I think that i have ever encountered. Every issue there was he had a solution. He fixed everything without a p Scott was the most helpful sales person I think that i have ever encountered. Every issue there was he had a solution. He fixed everything without a problem. :) THANKS SCOTT! More

Challenger service What an amazing experience. I was shocked when I called to make an apt at 9:00am and was asked if I could come in at 6:30pm the same day. What?I did What an amazing experience. I was shocked when I called to make an apt at 9:00am and was asked if I could come in at 6:30pm the same day. What?I did not have to take a day off to get my car serviced. Who even thought that was possible. The service hours are great and a modal for all dealerships. I have purchased four cars from Safford. Well ok two were Fiats so I think that only counts as three. never the less i am proud to call Safford my dealership. More

An easy transaction! I found the car I was looking for online and called the dealer 150 miles away. Scott Rader handled it all from beginning to end. The car was precisely I found the car I was looking for online and called the dealer 150 miles away. Scott Rader handled it all from beginning to end. The car was precisely as depicted. I handled everything over the phone and a few days later drove up. Scott was super efficient and had all the work done so I could sign and drive right off with a full tank of gas. I would highly recommend both Scott and Safford to anyone looking for an honest ethical and simple way to buy a car. More

Excellent Service The entire staff was extremely helpful and friendly. The help me find the right vehicle for myself. I couldn't be happier. Especially with Dario. Than The entire staff was extremely helpful and friendly. The help me find the right vehicle for myself. I couldn't be happier. Especially with Dario. Thank you so much. More

Selling experience Best man with selling experience on car. When it comes to selling cars; He would not lie to the customer about what is in car, what's wrong with the c Best man with selling experience on car. When it comes to selling cars; He would not lie to the customer about what is in car, what's wrong with the car. He got a good personality; ver friendly. She his helping a customer, He would do anything to make sure the customer are satisfied. More

This dealership went above and beyond all expectations! I stopped to look at a few vehicles I found online. Joe Robinson introduced himself, answered my questions, and took it from there. He was professiona I stopped to look at a few vehicles I found online. Joe Robinson introduced himself, answered my questions, and took it from there. He was professional, friendly, not aggressive or pushy, and impressed me tremendously! The process of vehicle searching, purchasing, financing, ...all of it ...was so easy, efficient, and overall an amazing experience. Jeff and Steve handled the financial part and all the paperwork...they were fantastic! My expectations were exceeded in so many ways, that I can't say enough good things about this dealership. And the service hours ...I thought I misheard so I had to clarify...yes, they are really open until 3 am during the week! More