Safford Chrysler Jeep Dodge of Fredericksburg

Awesome Service! Gill Brown welcomed me to the dealership, walked me through the whole process & even undated me along the way. My truck needed an outside company to c Gill Brown welcomed me to the dealership, walked me through the whole process & even undated me along the way. My truck needed an outside company to come in & repair the sunroof which Gill took care of that as well. No more info is needed... Gill did an AWESOME job!!! I also want to give Thanks to your GM as well Ron Green he also played a part in getting my 2014 Jeep Patriot back in top notch condition. Thanks to all that assisted... 1 Satisfied Customer, Tyreia Shepherd More

No Issues - Quick and Easy I reviewed exactly the type of vehicle I wanted with Scott. He was kept on top of the situation by staying involved with new inventory. When a vehic I reviewed exactly the type of vehicle I wanted with Scott. He was kept on top of the situation by staying involved with new inventory. When a vehicle arrived that match my requirements, he set it up for me. I especially appreciate Scott text messaging me and staying involved even after hours. More

Oil change & alligment After I left the dealership I went to go do my state inspection & emissions test. Mechanics there noticed my alignment had not been touched or adjuste After I left the dealership I went to go do my state inspection & emissions test. Mechanics there noticed my alignment had not been touched or adjusted. I checked with him & he was right. Also in the same area you can see a ground cable disconnected hanging loose. This gives me more reason to believe they did not check it nor do it as I feel something like that would be noted not overlooked. I talked to Gill about it and he said, "we only check for what the customer comes in for, if there's anything else wrong that's not our problem." Which is beyond unprofessional, disrespectful to the customer & it shows how much they care about their quality of work. I dont have the time to go back in today although the only solution they offered was to show me a piece of paper that sas it was done which doesn't help when I'm at an auto repair & the mechanics there are confirming it wasnt touched. I feel like Ive been robbed of 100$ & it seems almost routine how they go about handling isues with customers with the "not my problem" attitude. Terrible service. More

Wonderful buying experience Reasonable, no-pressure environment. Sales staff was focused on my needs. Financing staff was flexible in getting me the car I wanted at the price I Reasonable, no-pressure environment. Sales staff was focused on my needs. Financing staff was flexible in getting me the car I wanted at the price I wanted. More

Dealer Experience I walked into the Safford Chrysler Jeep Dodge dealership wanting to get an overview of how I might be able to get a new car and whether or not I could I walked into the Safford Chrysler Jeep Dodge dealership wanting to get an overview of how I might be able to get a new car and whether or not I could afford the financial part of it all. I half expected to be forced to walk right back out as most dealership Sales Reps and prices are overbearing and completely sales driven...but my Sales Representative, Al, really turned that around for me. He sat me down and listened to what I wanted to look into before I ever looked at any cars or test drove any vehicle. He took the time, well past closing time, to work hand in hand with me, the Financial Officer, Scott, and General Sales Manager, Jeff, to get me the financing I need and wanted with low monthly payments and in the front seat of my new Dodge Challenger, just as I wanted all along. This was by far the best experience with buying a vehicle I have ever had and the first time I have ever dealt with getting a brand new over used vehicle. More

car was not at dealership If the 2011 chevy camaro showes up ill come take a look at it,there was a 2015 challenger blue r/t i was instrested in but was not there eather (why If the 2011 chevy camaro showes up ill come take a look at it,there was a 2015 challenger blue r/t i was instrested in but was not there eather (why on the web site if not at dealership )? More

Oil Change & Tire Rotation I am a full time RVer and traveling through Fredericksburg, VA, I needed to get my tow vehicles oil changed. This was my first time visit at Stafford I am a full time RVer and traveling through Fredericksburg, VA, I needed to get my tow vehicles oil changed. This was my first time visit at Stafford Jeep and I'm very pleased with the service. Gil Brown was my advisor and even explain several different packages I could purchase to save money in future changes. I was in and out in approximately 45 minutes. More

Oil Change - Tire rotation I got out of the shop quicker than anticpated. Gill was excellent as usual. They service my vehicle in a proffesional manner. My vehicle was returne I got out of the shop quicker than anticpated. Gill was excellent as usual. They service my vehicle in a proffesional manner. My vehicle was returned to running better than when I turned it in for service. I like the free inspection points to let me know how well my car is doing. More

THANK YOU AL AND AMY! I was beyond pleased with my experience at Safford! Al made sure that I found the exact vehicle that I was looking for and made my first buying experi I was beyond pleased with my experience at Safford! Al made sure that I found the exact vehicle that I was looking for and made my first buying experience a breeze. I am so glad I chose to go with Safford. Amy made the financial aspect of buying extremely easy as well. Thank you both again so much! I love my new car! More

Thank you Jeff and Justin Theses guys were AWESOME! They helped us, and understood the weird situation my husband and I were dealing with. They were able to help us select a ca Theses guys were AWESOME! They helped us, and understood the weird situation my husband and I were dealing with. They were able to help us select a car that was right for us, had a great amount of rebates, and we were able to have a VERY small down payment. Thank you, thank you, thank you Justin Hinds our Salesman, and Jeff McCallum the Sales Manager for all of your help. I LOVE MY CAR! More