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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.4
1,033 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,033 reviews

November 04, 2015

Oil Change & Tire Rotation I am a full time RVer and traveling through Fredericksburg, VA, I needed to get my tow vehicles oil changed. This was my first time visit at Stafford More

by TerryB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gill Brown
Nov 05, 2015 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

I am so glad your first visit with us was such a nice one. Thank you for taking the time to write such a wonderful review. I will pass on your review to Gil. I am sure it will make his day. Thank you again for such a wonderful review!!!

November 03, 2015

Oil Change - Tire rotation I got out of the shop quicker than anticpated. Gill was excellent as usual. They service my vehicle in a proffesional manner. My vehicle was returne More

by Chrysler300dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gill Brown
Nov 04, 2015 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

"thanks so much for your 5-star review! we're glad you're experience was such a quick one. I will let Gil know that you left such a nice comment about him. We appreciate your taking the time to share your positive experience!"

November 03, 2015

THANK YOU AL AND AMY! I was beyond pleased with my experience at Safford! Al made sure that I found the exact vehicle that I was looking for and made my first buying experi More

by rachporter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy - Finance, Al Allee
Nov 04, 2015 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

"Thank you very much for your positive feedback about our dealership. We're glad you had a great experience and appreciate your taking the time to pass that along. I will let Al and Amy know that you left them such a nice comment. It's customers like you that make our business what it is. Thanks!"

November 03, 2015

Thank you Jeff and Justin Theses guys were AWESOME! They helped us, and understood the weird situation my husband and I were dealing with. They were able to help us select a ca More

by Kim&BrianM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hinds, Jeff McCallum
Nov 03, 2015 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

"Thanks for sharing your great experience with us on dealer rater. We're glad you experienced great service. We agree - Jeff and Justin are pretty awesome! Making sure our customers are pleased is there number one priority. We'll pass along your comments to both of them- and enjoy your new car! "

October 29, 2015

Mini Van Inspection Nothing to complain about, all was good! Great service, Great Folks. We were in and out before we knew it. Polite, courteous and very professional. More

by lovemyminivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gill Brown, Joan Bays, Gary Stefaniga
Oct 30, 2015 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

"Thank you very much for your feedback about our service department. We work hard to give our customers A fast but professional experience. I will let Gary S., Joan B. and Gil B. know that you included them in you wonderful comment.

October 24, 2015

Excellent Service Appointment I live in Mississippi, but went to Safford for 40,000 mile service on my Grand Cherokee. I arrived on time and was immediately met to check in my veh More

by Carronade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris the service writer.
Oct 26, 2015 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

"Thank you very much for your positive feedback about our dealership. We're glad you had a great experience and appreciate you taking the time to pass that along. I will let Chris A. know about your comments. I am sure it will make his day! It's customers like you that make our business what it is. Thanks!"

Oct 26, 2015 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

"Thank you very much for your positive feedback about our dealership. We're glad you had a great experience and appreciate you taking the time to pass that along. I will let Chris A. know about your comments. I am sure it will make his day! It's customers like you that make our business what it is. Thanks!"

Oct 26, 2015 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

"Thank you very much for your positive feedback about our dealership. We're glad you had a great experience and appreciate you taking the time to pass that along. I will let Chris A. know about your comments. I am sure it will make his day! It's customers like you that make our business what it is. Thanks!"

October 16, 2015

Fantastico Experience with Dario Cacciavillani The minute I stepped into the dealership, Dario was a complete delight to work with, he knew exactly what I wanted and paid sincere attention to detai More

by Kristina S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop is very helpful as well, Dario Cacciavllani
Oct 19, 2015 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

"Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge and Fiat of Fredericksburg. We'll pass along your kind words to everyone involved - especially Dario and Brian - and look forward to seeing you again in the future!"

October 14, 2015

Great Service I had a really good experience! Sammy took really good care of me, I explained to him what I wanted and what I needed and he worked with me over 4 hr More

by JDelgado
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Harmoush
Oct 14, 2015 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

I am so happy you had a good experience with us. We strive to work with all of our customers and it is nice to get such a nice review. I will let Sammy know what a heartfelt review he received from you. It is wonderful when we receive such nice comments from our customers. It really does make our day. Thank you!

October 13, 2015

Wish I had not purchased the Oil Change Warrenty I will never buy a package like this again! I went to have recall looked at and oil change. What was suppose to take 45 minutes maximum was 2 hours! More

by KRH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I have no idea
October 13, 2015

Excellent service by everyone at Safford Chrysler Jeep Dodge I have nothing but praise for everyone at Safford Chrysler Jeep Dodge of Fredericksburg. I buy my cars here because of the owner ( Jim ), and employe More

by mrsmab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bethard, Larry Lewis, Joan Bays, Rob Stocking
Oct 14, 2015 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you so much for your kind comments. I will be sure to pass this on to Rob, Joan and Larry. It will make their day to know they are doing such a good job and that one of their customers took the time out of there day to leave such a nice review. Thank you!!!!

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