
Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
Filter Reviews by Keyword
By Type
Showing 1,039 reviews
I was very satisfied with the entire service center ! Gil Brown was very friendly , knowledgeable and overall concerned with my satisfaction ! He kept me informed of the progress with the service being Gil Brown was very friendly , knowledgeable and overall concerned with my satisfaction ! He kept me informed of the progress with the service being performed on my vehicle . Thanks ! More
Used vehicle purchase Impeccable service by Paul Maha, I came into browse vehicles and ended up finding a vehicle that was a bit over my price range. Paul was able to accom Impeccable service by Paul Maha, I came into browse vehicles and ended up finding a vehicle that was a bit over my price range. Paul was able to accommodate my needs and exceeded every expectation. Great customer service and excellent dealership. Keep up the good work Paul! More
Safford now services all my vehicles In the past, I would never go to any dealer for routine service. Safford has become my "go-to." Frankly, I have read some of the reviews at the Deal In the past, I would never go to any dealer for routine service. Safford has become my "go-to." Frankly, I have read some of the reviews at the Dealer Rater site and I am honestly surprised at there being any negative comments. My experiences have been positive. Gil has gone out of his way to assist me on several occaions - the "over-and-above" kind of service that is uncommon at any car service business. More
Saved me form car theft Beverly from the used sales department went above and beyond to ensure customer satisfaction. I had a horrible experience with leckner Nissan robbing Beverly from the used sales department went above and beyond to ensure customer satisfaction. I had a horrible experience with leckner Nissan robbing of my vehicle. Under bidding my trade in value false advertising the sale of the bottom trim vic i got conned into and refusing to give my car back offer the fosse l finance dept falsified documents. After much stress. Beverly ensured that i was taken care of. I'm completely happy with the service i received. And would highly recommend that anyone looking for a new or used car goes to see Beverly. Thank you so much for everything. More
2013 Wrangler Purchase Good Morning, I recently had the pleasure of visiting Safford CJD of Fredericksburg to purchase a 2013 Jeep Wrangler. Beverley Riley was a pleasure Good Morning, I recently had the pleasure of visiting Safford CJD of Fredericksburg to purchase a 2013 Jeep Wrangler. Beverley Riley was a pleasure to work with and made the experience exceptional. She ensured that I bought the vehicle I was looking for and even helped me transport it to my home in Woodbridge. While I was waiting on the financing to go through she was running around to make sure everything was ready for me to begin enjoying my new Wrangler. I found everyone in the sales department to be very friendly and welcoming yet not fake "sales" types. It was refreshing and made the trip down there worth it. I even got to talk Tarheel basketball with my new buddy Marc. GO HEELS! To conclude, keep doing what you're doing at Safford CJD Fredericksburg. I'm new to the area but will surely send my friends and coworkers your way. Thank you. Respectfully, Dennis D. Pope Lead Associate Booz Allen Hamilton pope_dennis@bah.com More
Fast & Accomodating Bev Riley & team worked quickly to provide the best dollar for my trade in and purchase of a new Jeep, meeting my budget requirements! Very happy with Bev Riley & team worked quickly to provide the best dollar for my trade in and purchase of a new Jeep, meeting my budget requirements! Very happy with the overall experience. Second visit to Safford Jeep with Bev as my Sales Consultant. Will continue to return and refer others. More
Excellent service. I am very pleased with the service, treatment, and deal I received on my "new to me" 2015 Cherokee. Beverly was extremely courteous and knowledgeable I am very pleased with the service, treatment, and deal I received on my "new to me" 2015 Cherokee. Beverly was extremely courteous and knowledgeable and made purchasing my vehicle as enjoyable as possible. More
Refreshing! Bev Riley was very approachable and easy to deal with. She really breaks everything down thoroughly which reduces allot of pressure you may get when y Bev Riley was very approachable and easy to deal with. She really breaks everything down thoroughly which reduces allot of pressure you may get when you purchase a vehicle. Not only did she provide me with excellent service, she also provides excellent service to my wife which in turn, led to the purchase of her new vehicle. Thank you Bev! More
Worst customer service and terrible quality of service work Go buy a chevy!! Their service is top quality to this place. If you like BS then this is the place for you, The quality of work is terrible, which is Go buy a chevy!! Their service is top quality to this place. If you like BS then this is the place for you, The quality of work is terrible, which is the reason I have to purchase a new tire, in 20 years I have bought 4 vehicles new and never had to replace a tire after 6 months of owning it, had them rotate my tires when I left it pulled really hard, called them they said bring it right back, I did but had I known that they wouldn't have fixed it properly I would have asked for documentation, cause now they are pretty much calling me a liar because it's not in the system that I came back, Oh and at first they told me it was because I did pulling with the vehicle, I haven't yet but I did purchase the vehicle to pull a horse trailer that I plan to have in the future, So are they saying on Ram 3500 dully's you have to replace a tire if you use it to pull? if thats the case You really should buy a Chevy, wish I had now More
Best car buying experience! Our sales representative (Beverley Riley) made car buying easy and hagile free. We told her what we wanted and we left it to her. My husband and I wer Our sales representative (Beverley Riley) made car buying easy and hagile free. We told her what we wanted and we left it to her. My husband and I were very pleased! More