
Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
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Pleasant and extremely helpful. Beverly Riley assisted my husband and I in buying a brand new Dodge Dart. She was wonderful! Pleasant from the second we stepped foot out of our own c Beverly Riley assisted my husband and I in buying a brand new Dodge Dart. She was wonderful! Pleasant from the second we stepped foot out of our own car, she was there for any questions and was very prompt! She and Carl Joseph worked together as fast as possible to get me into a new car, knowing I was on a tight schedule due to work, it was just fantastic. I'd recommend anyone to stop by Safford and speak with Beverly and Carl. More
Howard in Service Howard was terrific while working through what turned into a weeks-long process with Fox on replacing a leaking left rear shock on my 2015 JKU (part o Howard was terrific while working through what turned into a weeks-long process with Fox on replacing a leaking left rear shock on my 2015 JKU (part of a 4-inch lift kit purchased through and installed by Safford Dodge. He kept working the issue and eventually (after Fox refused to replace the shock without having it delivered to them for inspection) he just made arrangements for Safford to pay for the shock out-of-pocket so I could be on my way. As an aside the lengthy timeline was in part my fault as I was having other work done to the Jeep and wanted to do it all at the same time. Takeaway - Howard was dynamite throughout this process. More
Knowledgeable and Professional We had the pleasure of working with Beverley Riley during our recent vehicle buying experience. She was extremely knowledgeable of all things Jeep, f We had the pleasure of working with Beverley Riley during our recent vehicle buying experience. She was extremely knowledgeable of all things Jeep, from history of the company to current automotive features. Ms. Riley thoroughly and professionally answered all of our questions, allowing us to be not only informed buyers but also happy buyers. We drove away with a vehicle we love and an experience we enjoyed. Thanks, Beverly and the rest of the Safford of Fredericksburg Team! More
Purchased a dodge powerwagon Everyone involved did a fantastic job. Thank You , to Joan,Beverly ,Amy ,and the rest of associates. We were very happy with the way our purchase was Everyone involved did a fantastic job. Thank You , to Joan,Beverly ,Amy ,and the rest of associates. We were very happy with the way our purchase was handled. More
Fixing a Serious Flat on my Chrysler 300S On a Sunday morning when everything, including the Service Department , was closed, an unknown employee in the Fiat sales department opened the servic On a Sunday morning when everything, including the Service Department , was closed, an unknown employee in the Fiat sales department opened the service door for my car and insured the service request was properly filled out for the following day. His efforts were "beyond the call of duty." My son had come with me and drove me home. The work was completed and a shuttle was sent to my home after the repair. The service was excellent. More
Great Service Love the service crew at Stafford. Gets the things done that need to be done without charging a lot. They are helpful with everything that I need, an Love the service crew at Stafford. Gets the things done that need to be done without charging a lot. They are helpful with everything that I need, and are happy to help whenever I have questions. More
Wrangler service We own 3 Jeeps, and have all our work done at Stafford. Saturday my son came up from Richmond to have his Jeep inspected and if needed repaired. Gil B We own 3 Jeeps, and have all our work done at Stafford. Saturday my son came up from Richmond to have his Jeep inspected and if needed repaired. Gil Brown spearheaded this service and is always dependable to help us. We were so pleased to have his prompt attention. Gil is always friendly, professional and helpful. We hope you can recognize his outstanding service. More
Great sales experience! Beverly Riley sold us a Jeep Renegade on Valentine's Day. It was one of the best experiences we've ever had purchasing a vehicle. Beverly was friend Beverly Riley sold us a Jeep Renegade on Valentine's Day. It was one of the best experiences we've ever had purchasing a vehicle. Beverly was friendly, not pushy and extremely knowledgeable about the vehicle we were interested in. She just bent over backwards to help us through the process! I will definitely recommend her to others in the future. More
knowledgeable, professional and receptive Beverly was great---receptive to my towing needs---recommending the right vehicle and making the process painless. Staff were friendly, professional, Beverly was great---receptive to my towing needs---recommending the right vehicle and making the process painless. Staff were friendly, professional, knowledgeable, treating us like family. All in all a great experience More
Very easy and painless! Beverly was great! Made the process very enjoyable. This is the fourth vehicle we have purchased from Safford Dodge. One main reason was Rob Stocking Beverly was great! Made the process very enjoyable. This is the fourth vehicle we have purchased from Safford Dodge. One main reason was Rob Stocking- he was great and we always knew he would take care of us. Very sad and disappointed to hear he is no longer with Safford. Wish they had done more to retain this great customer service employee. More