Safford Chrysler Jeep Dodge of Fredericksburg

Outstanding experience! I have bought six vehicles from this dealership. Great customer service and prices beat all competitors. The staff always treats us like family. Great I have bought six vehicles from this dealership. Great customer service and prices beat all competitors. The staff always treats us like family. Great job! More

Buying A Used Certified Vehicle For everyone buying a used car from this dealership, BEWARE! Here's my story, bought a Jeep Grand Cherokee supposedly "certified", well I test drove a For everyone buying a used car from this dealership, BEWARE! Here's my story, bought a Jeep Grand Cherokee supposedly "certified", well I test drove and paid a lot of attention to all the gadgets, motor, drivetrain, etc. well excited about the purchase, I took it home to show my wife what I bought, in her look over of the vehicle, she found the driver door panel was the wrong color! The interior is black and a polished gray wood grain. The door panel we were looking at was navy blue and the wood trim was brown. By now your asking, how did you miss that, well no one looks at driver door panel! Took truck back and I got the "oh my" looks like a defect, really someone owned this car before me and an Overland Cherokee is top of the line around 50k and they were okay with that, sure! Long story short they refused to replace it after waiting two weeks and being told they would! That would be the lovely GM they have not a pleasant man at all! Now I wonder if the Carfax was altered, and what do they consider "certified", that it has four wheels? So now I am out of pocket to purchase a new panel and will defiantly have someone else install. Oh btw I was told by the GM that they were back ordered on line and he could not get one! I went online in the showroom and showed him plenty are available, it went ignored and then he acted like he had a cell phone call and never saw him again. I am in the service industry that buys a lot of vehicles I will be sure to share this experience with all to stay away! More

Couldn't have been easier While I found the vehicle I was looking for via the internet. Joe made the rest of the process simple as ever. From the test drive till when I left. J While I found the vehicle I was looking for via the internet. Joe made the rest of the process simple as ever. From the test drive till when I left. Joe was really knowledgeable about the vehicle I purchased and was quick to answer any questions I had during the test drive and while finishing up the paperwork. From there Joe handed me off to Brooke in finance who did a masterful job of going through all the paperwork to complete the deal. Brooke did fantastic explaining all the paperwork and making sure I understood everything we went over. This was truly the easiest time I have ever had buying a vehicle, hands down! Loving my new (to me) car, and will definitely refer anyone I know looking to buy their direction. More

Excellent Experience! Don and everyone at the dealership was absolutely wonderful to my wife and I. I couldn't be happier with my overall experience there and my new Jeep h Don and everyone at the dealership was absolutely wonderful to my wife and I. I couldn't be happier with my overall experience there and my new Jeep has been a joy! I would highly recommend Don and the team to anyone! More

So much for being a loyal customer I currently have a 2015 Fiat 500 sport. This is the fifth Fiat that my wife and I have owned. While I like my Fiat, I was looking to upgrade into some I currently have a 2015 Fiat 500 sport. This is the fifth Fiat that my wife and I have owned. While I like my Fiat, I was looking to upgrade into something a little bigger. I was looking at the 500x and the Jeep Renegade. I was highly disappointed to find that all the dealership would give me for a trade in is $10,000. That is about half what I paid for it. The car is in perfect condition and just like new. I just purchased this vehicle, from the same dealership, in September 2015 and I have less than 1200 miles on the car. This is a disgrace for Fiat and the FCA brand. Also, I purchased three new vehicles from this dealership in the past five years and have had all the maintenance done on them at this dealership. So much for being a loyal customer 8^( I am highly disappointed that Fiat's don't hold their value better and the the dealership that I purchased it from can't give me a better offer than they did. I guess in the future I will buy a Honda or something that holds it's value better!!! Update, after two days of dealing with this rapacious dealership they graciously upped their trade-in offer for my Fiat, I purchased from them, to $11,500. Woo Hoo, half what the sticker price was five months and 1,000 miles ago. Save yourself the time, frustration and agony and shop elsewhere. This dealership will NOT deal with you or even think about giving customers a deal. More

Great Experience We started out new vehicle search at Safford Jeep in Fredericksburg wanting to test drive a Trail Hawk and Grand Cherokee. Beverley Riley met us on th We started out new vehicle search at Safford Jeep in Fredericksburg wanting to test drive a Trail Hawk and Grand Cherokee. Beverley Riley met us on the lot and showed us the two vehicles we were interested in. After test driving both we let her know that we were just starting our search and she did not pressure us into making a decision. My wife and I left and test drove a couple of other vehicles that day. I e-mailed Beverley that night and to set up a time to purchase a new Grand Cherokee. Beverley did a great job of walking us through the whole buying process. Amy in Finance had us in and out of the finance office in record time. I would highly recommend Beverley and Safford Jeep of Fredericksburg. More

First time car buyer Joe Robinson made me feel like I was his lifetime friend and Jeff McCallum made me feel and treated me like I was family!! Together, they made my firs Joe Robinson made me feel like I was his lifetime friend and Jeff McCallum made me feel and treated me like I was family!! Together, they made my first time buying a car exciting and comfortable. No pressure and did whatever it took to get me exactly what I wanted!! I will continue to trust Safford Dodge of Fredericksburg with all of my future purchases. I want to let whoever reads this in on a little secret... Safford Dodge sells more than just Dodge/Chrysler/Jeep!!!! They can... They will.... Get you WHATEVER you want!!! Coming from a lifetime local, I vouch for this business and these 2 men of integrity. I encourage you to trust them as I have and then like they say at Kings Dominion, "Enjoy your ride!!!" More

Jeep Renegade Bev helped get me into a 2015 Jeep Renegade that I love. I am looking forward to future business with the company and hoping that the same level of pr Bev helped get me into a 2015 Jeep Renegade that I love. I am looking forward to future business with the company and hoping that the same level of professionalism is given throughout the company. More

Fantastic Gary Stefaniga was super helpful and the staff at Safford as always very helpful and courteous. This is my 3rd vehicle purchase at Safford and i am e Gary Stefaniga was super helpful and the staff at Safford as always very helpful and courteous. This is my 3rd vehicle purchase at Safford and i am extremely pleased with how well they treat me and my family. I would recommend them to anyone! More