Safford Chrysler Jeep Dodge of Fredericksburg

Beverly Riley was refreshingly real and focuses on building relationships and not just "making a sale" attitude. I felt that she was more than willing to go over was refreshingly real and focuses on building relationships and not just "making a sale" attitude. I felt that she was more than willing to go over my questions over and over again with a smile and an attitude that illuminated her natural personality. You just cannot learn her style. You are born with it. More

Good car buying experience We were treated with respect while getting all of our questions answered. Also, we progressed through the buying experience at our own pace. We were We were treated with respect while getting all of our questions answered. Also, we progressed through the buying experience at our own pace. We were not rushed. More

Safford Sales We came to the dealership with very specific "wants". Bev Riley listened and noted all of our requests and provided us with what we were looking for We came to the dealership with very specific "wants". Bev Riley listened and noted all of our requests and provided us with what we were looking for from Safford's stock. Thanks Bev! We love our new car! More

Great dealer...HIGHLY recommend! Went to Safford looking at Ram Trucks. Sales Person Diana Beltran, and Sales Manager Leo treated me like gold, and made me an excellent quote on a tru Went to Safford looking at Ram Trucks. Sales Person Diana Beltran, and Sales Manager Leo treated me like gold, and made me an excellent quote on a truck. I went home to discuss with wife, she did not think I should get the truck at this time. Long story, I cancelled the order, and the staff could not have been more understanding. I promised them I would be back to buy when ready, and I am going back very soon to get my truck! Best dealership I have ever dealt with!! More

Excellent customer service I watched the GM go above and beyond to help an older gentleman with problem, that might have just been in his head. True service. I watched the GM go above and beyond to help an older gentleman with problem, that might have just been in his head. True service. More

I had an outstanding experience. I bought a car from Neville Ferguson he was very polite his customer service was outstanding, and he was very knowledgable I would recommend him to an I bought a car from Neville Ferguson he was very polite his customer service was outstanding, and he was very knowledgable I would recommend him to any i know wanting to buy a car in the near future. More

Car buying made easy! We came in for a specific Jeep--Safford of Fredericksburg was the only place that had it. We were very pleased with our experience, Larry, our salesma We came in for a specific Jeep--Safford of Fredericksburg was the only place that had it. We were very pleased with our experience, Larry, our salesman, did a great job and we were very impressed with Kevin, whom made sure we were happy and went home with the Jeep (and payment) we wanted. The only time I felt pressured and unhappy with my experience was in the finance room. Our deal could have been a very easy and un-lengthy transaction however we were pressured over and over to 'add-on's" like extended warranties, additional insurances and protective coatings. We had already come to an agreement with the GM and were completely satisfied with our price, payment and were ready to sign and go. An additional, unnecessary 1-2 hours was her trying to finagle a way to include an add-on into our price. Also, she was to send us a check for my trade-in, that was to be sent the same week we bought the Jeep (its now been over a month and we hadn't received it). After NUMEROUS un-returned voicemail's and e-mails to this particular person, I got in touch with the finance director who replied to me within 10 minutes and dropped a check in the mail that day. (It felt as though since we didn't elect to any of her add-on's, she didn't want to deal with us anymore). Overall we were VERY pleased and they made up for any short comings of one person. They definitely have made a lifetime customer of me. More

Very friendly Our salesperson was very knowledgeable and friendly. The person in finance was very helpful as well. Responded with good eprice. The service area has Our salesperson was very knowledgeable and friendly. The person in finance was very helpful as well. Responded with good eprice. The service area has great hours. More

DARIO WAS GREAT!!!!!!!! Dario was super helpful and made my buying experience easy and painless. He was very professional and knew just about everything about the vehicle bu Dario was super helpful and made my buying experience easy and painless. He was very professional and knew just about everything about the vehicle but the one thing that set him apart from other dealers is the way he was with my 2 year old daughter! He was patient and friendly with her which impressed me and my wife. I would recommend him and Brian to everyone I meet! Even though I live in Fairfax I think me and wife would come back down to Fredericksburg again just to deal with Dario and Brian again. Great experience! More

Excellent service I have become a very satisfied customer over the course of scheduled maintenance visits for my 2011 Jeep Wrangler. Please recognize & thank Chris A I have become a very satisfied customer over the course of scheduled maintenance visits for my 2011 Jeep Wrangler. Please recognize & thank Chris Atchison (service advisor) for exceeding my expectation on all levels. I feel him to be trustworthy, attentive & a credit to your dealership !! More