Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
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So much for being a loyal customer I currently have a 2015 Fiat 500 sport. This is the fifth Fiat that my wife and I have owned. While I like my Fiat, I was looking to upgrade into some I currently have a 2015 Fiat 500 sport. This is the fifth Fiat that my wife and I have owned. While I like my Fiat, I was looking to upgrade into something a little bigger. I was looking at the 500x and the Jeep Renegade. I was highly disappointed to find that all the dealership would give me for a trade in is $10,000. That is about half what I paid for it. The car is in perfect condition and just like new. I just purchased this vehicle, from the same dealership, in September 2015 and I have less than 1200 miles on the car. This is a disgrace for Fiat and the FCA brand. Also, I purchased three new vehicles from this dealership in the past five years and have had all the maintenance done on them at this dealership. So much for being a loyal customer 8^( I am highly disappointed that Fiat's don't hold their value better and the the dealership that I purchased it from can't give me a better offer than they did. I guess in the future I will buy a Honda or something that holds it's value better!!! Update, after two days of dealing with this rapacious dealership they graciously upped their trade-in offer for my Fiat, I purchased from them, to $11,500. Woo Hoo, half what the sticker price was five months and 1,000 miles ago. Save yourself the time, frustration and agony and shop elsewhere. This dealership will NOT deal with you or even think about giving customers a deal. More
Great Experience We started out new vehicle search at Safford Jeep in Fredericksburg wanting to test drive a Trail Hawk and Grand Cherokee. Beverley Riley met us on th We started out new vehicle search at Safford Jeep in Fredericksburg wanting to test drive a Trail Hawk and Grand Cherokee. Beverley Riley met us on the lot and showed us the two vehicles we were interested in. After test driving both we let her know that we were just starting our search and she did not pressure us into making a decision. My wife and I left and test drove a couple of other vehicles that day. I e-mailed Beverley that night and to set up a time to purchase a new Grand Cherokee. Beverley did a great job of walking us through the whole buying process. Amy in Finance had us in and out of the finance office in record time. I would highly recommend Beverley and Safford Jeep of Fredericksburg. More
Jeep Renegade Bev helped get me into a 2015 Jeep Renegade that I love. I am looking forward to future business with the company and hoping that the same level of pr Bev helped get me into a 2015 Jeep Renegade that I love. I am looking forward to future business with the company and hoping that the same level of professionalism is given throughout the company. More
Easy to deal with I searched forever everywhere for the car I wanted and in my price range. Some dealers didn't want to give me a decent amount for my trade in and then I searched forever everywhere for the car I wanted and in my price range. Some dealers didn't want to give me a decent amount for my trade in and then other dealers didn't call me back. In my opinion, I think they didn't think I was serious being a woman. Safford gave me what I wanted for my car and lowered the price on the car I buying. This made it in my price range. They was easy to deal with. I even texted most of my deal which was easy for me having a baby. Only complaint was it seemed like the previous owner of the car I bought was a smoker. I didn't think to ask that. I've had the car for a couple weeks and the smell seems be going away. More
First time car buyer Joe Robinson made me feel like I was his lifetime friend and Jeff McCallum made me feel and treated me like I was family!! Together, they made my firs Joe Robinson made me feel like I was his lifetime friend and Jeff McCallum made me feel and treated me like I was family!! Together, they made my first time buying a car exciting and comfortable. No pressure and did whatever it took to get me exactly what I wanted!! I will continue to trust Safford Dodge of Fredericksburg with all of my future purchases. I want to let whoever reads this in on a little secret... Safford Dodge sells more than just Dodge/Chrysler/Jeep!!!! They can... They will.... Get you WHATEVER you want!!! Coming from a lifetime local, I vouch for this business and these 2 men of integrity. I encourage you to trust them as I have and then like they say at Kings Dominion, "Enjoy your ride!!!" More
Fantastic Gary Stefaniga was super helpful and the staff at Safford as always very helpful and courteous. This is my 3rd vehicle purchase at Safford and i am e Gary Stefaniga was super helpful and the staff at Safford as always very helpful and courteous. This is my 3rd vehicle purchase at Safford and i am extremely pleased with how well they treat me and my family. I would recommend them to anyone! More
Pleasant and extremely helpful. Beverly Riley assisted my husband and I in buying a brand new Dodge Dart. She was wonderful! Pleasant from the second we stepped foot out of our own c Beverly Riley assisted my husband and I in buying a brand new Dodge Dart. She was wonderful! Pleasant from the second we stepped foot out of our own car, she was there for any questions and was very prompt! She and Carl Joseph worked together as fast as possible to get me into a new car, knowing I was on a tight schedule due to work, it was just fantastic. I'd recommend anyone to stop by Safford and speak with Beverly and Carl. More
Howard in Service Howard was terrific while working through what turned into a weeks-long process with Fox on replacing a leaking left rear shock on my 2015 JKU (part o Howard was terrific while working through what turned into a weeks-long process with Fox on replacing a leaking left rear shock on my 2015 JKU (part of a 4-inch lift kit purchased through and installed by Safford Dodge. He kept working the issue and eventually (after Fox refused to replace the shock without having it delivered to them for inspection) he just made arrangements for Safford to pay for the shock out-of-pocket so I could be on my way. As an aside the lengthy timeline was in part my fault as I was having other work done to the Jeep and wanted to do it all at the same time. Takeaway - Howard was dynamite throughout this process. More
Knowledgeable and Professional We had the pleasure of working with Beverley Riley during our recent vehicle buying experience. She was extremely knowledgeable of all things Jeep, f We had the pleasure of working with Beverley Riley during our recent vehicle buying experience. She was extremely knowledgeable of all things Jeep, from history of the company to current automotive features. Ms. Riley thoroughly and professionally answered all of our questions, allowing us to be not only informed buyers but also happy buyers. We drove away with a vehicle we love and an experience we enjoyed. Thanks, Beverly and the rest of the Safford of Fredericksburg Team! More
Purchased a dodge powerwagon Everyone involved did a fantastic job. Thank You , to Joan,Beverly ,Amy ,and the rest of associates. We were very happy with the way our purchase was Everyone involved did a fantastic job. Thank You , to Joan,Beverly ,Amy ,and the rest of associates. We were very happy with the way our purchase was handled. More