Safford Chrysler Jeep Dodge of Fredericksburg

Awesome!! One of the best car buying experience that we have ever had!! Beverly was awesome and did everything she could to get us into our new Durango!! One of the best car buying experience that we have ever had!! Beverly was awesome and did everything she could to get us into our new Durango!! More

HOMETOWN FEEL We recently relocated from a small town in Tennessee. My plan was to trade my car in at my hometown dealership when I was ready. I started looking l We recently relocated from a small town in Tennessee. My plan was to trade my car in at my hometown dealership when I was ready. I started looking locally to find the car model I was interested in. When I walked into Safford, I felt like family. Beverly, my salesperson, was very knowledgeable and patient. I also met Jeff the manager and I felt like I had known these folks forever. I left the dealership that night to sleep on my decision, I went back the next day and purchased a Dodge Dart. My only regret is that I should have bought the car immediately and not waited a day! They have won my business as long as I live in Virginia! More

Car Buying Experience for a 2015 Dodge Durango The dealership was straightforward, professional, and very fair with their pricing. They drove the specific vehicle that I wanted from one of their o The dealership was straightforward, professional, and very fair with their pricing. They drove the specific vehicle that I wanted from one of their other stores and delivered it on the same day. Even with the delivery time, the entire process was very efficient. Although one of the options that we thought was on the vehicle turned out to be missing, I was able to negotiate with the dealer to have that feature added later on for a very reasonable cost. I would definitely recommend this dealer for both vehicle services and sales. More

Beverly Riley was refreshingly real and focuses on building relationships and not just "making a sale" attitude. I felt that she was more than willing to go over was refreshingly real and focuses on building relationships and not just "making a sale" attitude. I felt that she was more than willing to go over my questions over and over again with a smile and an attitude that illuminated her natural personality. You just cannot learn her style. You are born with it. More

Good car buying experience We were treated with respect while getting all of our questions answered. Also, we progressed through the buying experience at our own pace. We were We were treated with respect while getting all of our questions answered. Also, we progressed through the buying experience at our own pace. We were not rushed. More

Safford Sales We came to the dealership with very specific "wants". Bev Riley listened and noted all of our requests and provided us with what we were looking for We came to the dealership with very specific "wants". Bev Riley listened and noted all of our requests and provided us with what we were looking for from Safford's stock. Thanks Bev! We love our new car! More

Great dealer...HIGHLY recommend! Went to Safford looking at Ram Trucks. Sales Person Diana Beltran, and Sales Manager Leo treated me like gold, and made me an excellent quote on a tru Went to Safford looking at Ram Trucks. Sales Person Diana Beltran, and Sales Manager Leo treated me like gold, and made me an excellent quote on a truck. I went home to discuss with wife, she did not think I should get the truck at this time. Long story, I cancelled the order, and the staff could not have been more understanding. I promised them I would be back to buy when ready, and I am going back very soon to get my truck! Best dealership I have ever dealt with!! More

Excellent customer service I watched the GM go above and beyond to help an older gentleman with problem, that might have just been in his head. True service. I watched the GM go above and beyond to help an older gentleman with problem, that might have just been in his head. True service. More

I had an outstanding experience. I bought a car from Neville Ferguson he was very polite his customer service was outstanding, and he was very knowledgable I would recommend him to an I bought a car from Neville Ferguson he was very polite his customer service was outstanding, and he was very knowledgable I would recommend him to any i know wanting to buy a car in the near future. More

Car buying made easy! We came in for a specific Jeep--Safford of Fredericksburg was the only place that had it. We were very pleased with our experience, Larry, our salesma We came in for a specific Jeep--Safford of Fredericksburg was the only place that had it. We were very pleased with our experience, Larry, our salesman, did a great job and we were very impressed with Kevin, whom made sure we were happy and went home with the Jeep (and payment) we wanted. The only time I felt pressured and unhappy with my experience was in the finance room. Our deal could have been a very easy and un-lengthy transaction however we were pressured over and over to 'add-on's" like extended warranties, additional insurances and protective coatings. We had already come to an agreement with the GM and were completely satisfied with our price, payment and were ready to sign and go. An additional, unnecessary 1-2 hours was her trying to finagle a way to include an add-on into our price. Also, she was to send us a check for my trade-in, that was to be sent the same week we bought the Jeep (its now been over a month and we hadn't received it). After NUMEROUS un-returned voicemail's and e-mails to this particular person, I got in touch with the finance director who replied to me within 10 minutes and dropped a check in the mail that day. (It felt as though since we didn't elect to any of her add-on's, she didn't want to deal with us anymore). Overall we were VERY pleased and they made up for any short comings of one person. They definitely have made a lifetime customer of me. More