Safford Chrysler Jeep Dodge of Fredericksburg

Using Safford Dodge Services through Martha I'm giving Martha in service 5 star rating because she treats me with professionalism and respect for my concerns. Attributes that I look for in a bus I'm giving Martha in service 5 star rating because she treats me with professionalism and respect for my concerns. Attributes that I look for in a business. I have purchased 2 big trucks from Safford. I'm a 20 year customer. Thanks Martha!! More

Great Service from Josh After speaking to two ladies about the issue my car was having and being told by both that there wasn’t anything left on my warranty, I spoke to Josh After speaking to two ladies about the issue my car was having and being told by both that there wasn’t anything left on my warranty, I spoke to Josh in the service Dept. He was congeal and willing to take a look at the car. He also informed me that there was still warranty on the power train. Josh updated me on a daily basis and actually discovered the problem and that it was indeed covered! More

Horrible and dishonest My husband and have been loyal to Safford Dodge in Fredericksburg, buying all personal vehicles and business vehicles for over 20 plus years. Took on My husband and have been loyal to Safford Dodge in Fredericksburg, buying all personal vehicles and business vehicles for over 20 plus years. Took one of my delivery Van's in for its usual oil change It was a new employee that took my van in and changed oil, not the regular person. Came back get my van the mechanic cracked where the oil filter does in Called dealership telling our regular service guy Brett I believe what happened he tried to tell us that maybe it had the issue we didn't know it. My husband said you know our van had no issues During which time I was forced to buy another dependable delivery van since we were still negotiating with Safford dodge. Long story short the new temporary manager of the dealership took no responsibility they fixed it paying for half the bill me the other. Temporary GM in charge told me they'd give me very fair trade so I can get a new vehicle That was a lie. Loyalty means absolutely nothing to this dealership, since thos problem happened dealership ruined my delivery van, it sits in my driveway the motor knocks it's ashame I used to trust and feel comfortable with Safford dodge of Fredericksburg but their lack of accountability no thank you. I'm a business own my company has to be held accountable but I guess since this dealership has grown so big they value a dollar over loyal life long customers More

Great Service Team The team as a whole have your best experience in mind. They all provide a pleasant experience. This team understands It's never fun to have to take The team as a whole have your best experience in mind. They all provide a pleasant experience. This team understands It's never fun to have to take your vehicle in for warranty work or recalls but they do everything they can to provide a pleasant experience. The repair work I've experienced from the technicians has been top notch as well. Over all Good and would recommend to my friends. More

Nice!! My experience with Safford was a great experience! The staff was helpful and ensured the time my vehicle would be ready. Two Thumbs ups for the staff! My experience with Safford was a great experience! The staff was helpful and ensured the time my vehicle would be ready. Two Thumbs ups for the staff! More

EXCELLENT CUSTOMER SERVICE Excellent Service!!!!! I am always provided excellent customer service when I am at the dealership. They always go above and beyond! Thank you, Excellent Service!!!!! I am always provided excellent customer service when I am at the dealership. They always go above and beyond! Thank you, Nadine Pattock More

Service Always quality service. My issue was I never committed to the work that was done once they told me their recommendations. Power steering and induction Always quality service. My issue was I never committed to the work that was done once they told me their recommendations. Power steering and induction service I would have skipped based off online reviews. Not pleased this occurred. More

Awesome purchasing experience I recently purchased a Jeep Grand Cherokee and I have to say that because of Scott Rader, Mike, and Dwayne from the Used Car side, it could not have b I recently purchased a Jeep Grand Cherokee and I have to say that because of Scott Rader, Mike, and Dwayne from the Used Car side, it could not have been any faster or a better experience. I stopped in on a Saturday 30 minutes before closure and within a couple hours I was driving off in my new Jeep. Scott even took the time to get both vehicles in the bay and out of the rain so I swap my personal stuff. He fueled it up and get everything ready for me while I was signing paperwork. My hat goes off to the crew at Safford CJDR. Thanks again everyone. More

Service Department The experience was very positive- my service representative was helpful, courteous; the waiting area well lit and clean. The late appointment availabi The experience was very positive- my service representative was helpful, courteous; the waiting area well lit and clean. The late appointment availability is a huge plus! More

Excellent Service Ashley was very welcoming and professional in providing me great experience at Safford CDJR of Fredericksburg. The waiting area was comfortable and re Ashley was very welcoming and professional in providing me great experience at Safford CDJR of Fredericksburg. The waiting area was comfortable and relaxing. My recall service was completed quickly. I was very impressed with my overall service. More