Safford Chrysler Jeep Dodge of Fredericksburg

Service with a smile. Service was great. Had vehicle diagnosed with in an hour and fixed by the next day. Bad water pump and recalls. Very satisfied with the service and th Service was great. Had vehicle diagnosed with in an hour and fixed by the next day. Bad water pump and recalls. Very satisfied with the service and the time it took to get back on the road. More

8 plus vehicles This is how many vehicles we have purchased from Sanford in the last 7 years. Richard Perna is one of the best salesman we have ever dealt with. That’ This is how many vehicles we have purchased from Sanford in the last 7 years. Richard Perna is one of the best salesman we have ever dealt with. That’s why we continue to use him. Great job. More

Great Dealership Staff very helpful and friendly, goes out of their way to see you have a great experience! Will be back for all my future work! Staff very helpful and friendly, goes out of their way to see you have a great experience! Will be back for all my future work! More

Excellent service Fast turnaround on holiday weekend for 20k mile service. Included locating replacement for specialty wheel damaged by pothole. Definitely will come b Fast turnaround on holiday weekend for 20k mile service. Included locating replacement for specialty wheel damaged by pothole. Definitely will come back again for future service. More

Service for commercial van Dani in service is fantastic. She is the only one I want to handle our van repairs. I'm very satisfied with the excellent and very patient service. Dani in service is fantastic. She is the only one I want to handle our van repairs. I'm very satisfied with the excellent and very patient service. More

EXCEPTIONAL 2nd Time!!! This is my 2nd time for a 2nd vehicle w/Safford & both were met w/exceptipnal caring services. I would highly recommend Safford!!! Thank you! This is my 2nd time for a 2nd vehicle w/Safford & both were met w/exceptipnal caring services. I would highly recommend Safford!!! Thank you! More

My experience at the service counter and shop The service writer ahead was very professional knew about my vehicle explained everything to me what was going to be done and And about what it would The service writer ahead was very professional knew about my vehicle explained everything to me what was going to be done and And about what it would cost thank you not many places have courteous and professional people at the service counter More

Just not right I had a terrible experience at Safford yesterday. I was looking to buy a used van from Safford for my handicapped friend. I live in Northern Virginia I had a terrible experience at Safford yesterday. I was looking to buy a used van from Safford for my handicapped friend. I live in Northern Virginia about an hour and 20 minutes away. Before leaving, the salesman texted that “I see a lot of vehicles come and go and this van is in great shape”. I was surprised to find that the car had: 1) rust with peeling paint, 2) the automatic hatch was broken (estimated repair at about $600), 3) the interior roof upholstery was bubbling and torn where it meets the windshield, and 4) the fire wall material that separates the engine from the passenger compartment was lying on the rear part of the engine. I found the reporting of the condition of the car to be misleading and unethical. However, what was most disturbing is that they were willing to sell an unsafe van to a handicapped lady. The manager offered to sell the car for $260 less than the agreed price and refused to fix the safety issue. Moreover, this dealer added on a $799 processing fee. Safford cannot be trusted by the public. More

Water pump broke. My water temperature gauge pegged out. I pulled over. Called my Service advisor at Safford Jeep, Ram, Dodge dealer in Fredericksburg, Va. Ms. Marth My water temperature gauge pegged out. I pulled over. Called my Service advisor at Safford Jeep, Ram, Dodge dealer in Fredericksburg, Va. Ms. Martha Lewis recommended I not drive the car. I called AAA for a tow to the dealership. Marta Lewis was there waiting for me. It was past 6 pm. AND MARTHA WAITED FOR ME. When we purchased this vehicle in 2012, we purchased the UNLIMITED "forever" warranty. Martha assured me that if it was a water pump issue it was under warranty EVEN THOUGH I HAVE 116,000 plus miles. Safford Fredericksburg dealership stood behind the warranty. MARTHA IS THE BEST. I trust her recommendations for service for several years. SHE IS THE BEST. Safford Fredericksburg dealership and its customers are fortunate to have Martha AND THE ENTIRE SALES SERVICE TEAM. More

Oil change and tire rotation They got me in and right out. I always get good service from this dealership. The staff is very friendly and always asking can they help you. They got me in and right out. I always get good service from this dealership. The staff is very friendly and always asking can they help you. More