
Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
Filter Reviews by Keyword
By Type
Showing 1,032 reviews
I had a recall on my vehicle, I called to make an appointment it was easy and quick to set up. When I arrived the day of my appointment, it was a seamless process I was out within the hour. appointment it was easy and quick to set up. When I arrived the day of my appointment, it was a seamless process I was out within the hour. More
The service department is under new management. Communication is horrible. They kept me for over 3 hours before they sent me to another dealership to repair a warranty issue. i will never return. I Communication is horrible. They kept me for over 3 hours before they sent me to another dealership to repair a warranty issue. i will never return. It’s a shame because they used to be very honest and trustworthy. More
Although I am on impressed by the sales department Safford Dodge has the best service department I have ever seen with the most competent service managers and excellent technicians Safford Dodge has the best service department I have ever seen with the most competent service managers and excellent technicians More
Did I get a good deal? Generally purchasing a new vehicle can be a daunting task. Adding to that stress is often an overzealous salesman bent on calling and texting you at Generally purchasing a new vehicle can be a daunting task. Adding to that stress is often an overzealous salesman bent on calling and texting you at all hours of the day/night. Joe Robinson did his best to find the vehicle I want while being unintrusive and approachable. His laid back attitude made it much more like purchasing from someone you know rather than a stranger attempting to rake you over the coals. Finalizing cost and picking up the new vehicle was made easy through expedient financing as well. Mike made sure everything was accurate and retained digitally on a thumb drive provided. Purchasing a vehicle often times involves spending way more money than anticipated. You are never quite ready for the "sticker shock" but these professionals made it as painless as possible. We always leave the dealer wondering if we got the best price, nobody wants to be "that" guy. Was it a good deal? I don't know...but I do know that I'm happy with my purchase and the service I received from all involved. Thanks for all your hard work. Definitely send Joe to the tower soon! More
Excellent service Martha and her team provide excellent service as always. I was a little early for my appointment, but went right in and the work was done promptly Martha and her team provide excellent service as always. I was a little early for my appointment, but went right in and the work was done promptly More
Happy Customer Outstanding professional customer service support throughout the buying process from the salesman and support staff. Very courteous and subject matter Outstanding professional customer service support throughout the buying process from the salesman and support staff. Very courteous and subject matter experts. Friendly and responsive to all the customers needs. More
Rapid service The staff here is friendly, courteous and personable. Utilized the Express lane to get routine maintenance done and wasnt disappointed. I was in and The staff here is friendly, courteous and personable. Utilized the Express lane to get routine maintenance done and wasnt disappointed. I was in and out, inside of a lunch break and was made to feel at home while I waited. More
Awesome service Service was awesome, as always. Gil is great! He's friendly, very knowledgeable and let me know how long I'll wait. Nice to see a familiar face! Service was awesome, as always. Gil is great! He's friendly, very knowledgeable and let me know how long I'll wait. Nice to see a familiar face! More
Service The 2 issues My Jeep had were resolved and one of them was covered by the warranty. The price of the service are a little high but I was able to use a The 2 issues My Jeep had were resolved and one of them was covered by the warranty. The price of the service are a little high but I was able to use a 10% discount coupon that they sent by mail which was pretty cool. More