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Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
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Came in for a recall notice and to have the oil changed. I also needed to have them check on a power surge possibly. The service techs are always professional and very informative. I also needed to have them check on a power surge possibly. The service techs are always professional and very informative. More
Requested Service was Fine but Upselling of Services was awf Taking our truck to get an oil change and state inspection (which they were supposed to do during the last vehicle service but didn't) went fine but t Taking our truck to get an oil change and state inspection (which they were supposed to do during the last vehicle service but didn't) went fine but they they tried to up sell additional services like; Changing the spark plugs for $400+ (ridiculous price) Replacing break pads and rotors for $400+ (decent price) and Fixing a small oil leak for $900+ (ridiculous price) They then insulted my wife by talking down to her and assuming she didn't know what it took to replace spark plugs. More
Thanks to all of you for your assistance. My car was repaired at a reasonable time. Your assurance made everything easier. I would rate you 10+ repaired at a reasonable time. Your assurance made everything easier. I would rate you 10+ More
Very good service everything done in a timely manner and very professional Martha service advisor and the service team my ram rides very good Thank you Robert Rawlings very professional Martha service advisor and the service team my ram rides very good Thank you Robert Rawlings More
Ever since I relocated to F’burg in 2009, I have taken my Jeep vehicles to Safford Jeep. I know that I will receive thorough and courteous service there! Jeep vehicles to Safford Jeep. I know that I will receive thorough and courteous service there! More
Brake abs fixed in timely manner Very pleased Went to Brake abs fixed in timely manner Very pleased Went to pick up Had to leave vehicle now won’t start Waiting since 7:30 for diagnosis call Brake abs fixed in timely manner Very pleased Went to pick up Had to leave vehicle now won’t start Waiting since 7:30 for diagnosis call More
I was very pleased with the service I received at Safford, Fredericksburg from the moment I entered the shop. I was given a clear accurate estimate of my wait time and was given updates throughout. Safford, Fredericksburg from the moment I entered the shop. I was given a clear accurate estimate of my wait time and was given updates throughout. Service on my vehicle was done excellently, I will return and I would recommend. More
Ashely Banks was wonderful as a service advisor and really appreciated her. The service team was quick to respond to my issues and fixes in a timely fashion. really appreciated her. The service team was quick to respond to my issues and fixes in a timely fashion. More
Customer service was exceptional. The check in process and checkout process was efficient. The car service was excellent. The car was returned earlier than expected. and checkout process was efficient. The car service was excellent. The car was returned earlier than expected. More