Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
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Customer service was exceptional. The check in process and checkout process was efficient. The car service was excellent. The car was returned earlier than expected. and checkout process was efficient. The car service was excellent. The car was returned earlier than expected. More
Great job as always! Thanks for your patience as this was a stressful process for me. The team continued to work with me to find out what was going on and ensure I was a satisfied customer! was a stressful process for me. The team continued to work with me to find out what was going on and ensure I was a satisfied customer! More
Was there Feb7th for an oil change, appointment was at 8:30 but Gil had an earlier spot open so got in and out in 35 min! Thank you Gil for great service! 8:30 but Gil had an earlier spot open so got in and out in 35 min! Thank you Gil for great service! More
Appreciated timeliness of the job and courteousness of josh. As I was driving off, I realized my safety inspection would be up in the next month, I returned and asked if that could be taken care of. and josh. As I was driving off, I realized my safety inspection would be up in the next month, I returned and asked if that could be taken care of. and even on a busy day, it was taken back as expediently as possible. Appreciated the effort and attitude More
Professional service Excellent customer service. This is our first purchase of a dodge. Very happy with the vehicle. The staff was very helpful. I would recommend this dea Excellent customer service. This is our first purchase of a dodge. Very happy with the vehicle. The staff was very helpful. I would recommend this dealership More
Fix thermostate What I appreciated most was the prompt opening of the service door and the good welcome. Next, the gentleman at his service desk made a quick diagnos What I appreciated most was the prompt opening of the service door and the good welcome. Next, the gentleman at his service desk made a quick diagnosis when I told him the check engine light was on for four days during the cold weather and then off when weather warmed up. He was accurate and the repair work was done promptly also. Finally, I had wandered away from the waiting area and didn't hear him when he personally came out to tell me the work was completed. He took the trouble to call my telephone number and leave a message. Very thoughtful!. Good experience. More
very professional kind mannerable very professional mannerable and pleasant. he also explained in detail what I needed advised what I will need in the future the service was done in r very professional mannerable and pleasant. he also explained in detail what I needed advised what I will need in the future the service was done in reasonable time and my wait was very pleasant More
I have purchased three vehicles from Safford and have chosen to always use Safford for service. I have never regretted that decision. The staff at Safford are professional, knowledgeable, courteous, and chosen to always use Safford for service. I have never regretted that decision. The staff at Safford are professional, knowledgeable, courteous, and respectful. The work is reasonably priced and expertly done. More